Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Technical Support Engineer
Foxxcon
Hyderabad
02.2025 - Current
Configured, maintained, and monitored computer systems for optimal performance.
Resolved complex technical problems through root cause analysis techniques.
Provided technical support to customers by troubleshooting and resolving hardware and software issues.
Provided remote assistance to end-users when needed.
Assisted users with password resets and account lockout resolutions.
Analyzed system logs for potential problems or errors related to system performance or security threats.
Installed and tested operating systems, applications, updates, patches, and service packs.
Intern
Cognizant
07.2023 - 09.2023
This program taught me about the agile methodology, a popular approach to software development. I will learn about the different phases of the agile process, how to work in an agile team, and how to use agile tools and techniques.
Education
B.Tech - Electronics and Communication Engineering
Vignan Institute of Technology And Science
Deshmukhi, Telangana
05-2024
Intermediate -
City Central College
Kodad, Suryapet
05-2020
School -
Shivani High School
Miryalguda, Nalgonda
05-2018
Skills
Python
Azure
Windows Server 2022
MySQL
Accomplishments
Secured 2nd position in Innovative Project Expo 2022.
Completion of course in Skill Development Program on 2D & 3D Structured Design AutoCAD.
Participated in Skill Development Program on Data Visualization using Tableau.
Languages
Telugu
First Language
English
Advanced (C1)
C1
Hindi
Intermediate (B1)
B1
Timeline
Technical Support Engineer
Foxxcon
02.2025 - Current
Intern
Cognizant
07.2023 - 09.2023
B.Tech - Electronics and Communication Engineering
Field Support Engineer/Technical Support Engineer at Spectranet Nigeria LimitedField Support Engineer/Technical Support Engineer at Spectranet Nigeria Limited