Rajendran C
Bangalore
Summary
- Have work experience in 9 years with different kind of Development, Maintenance, Support and Monitoring to business users in SAP BW
- Having 4+ years of experience in SAP BI and BW and involved in applications SD,MM ,FI as Extractions part. Extensively involved in Enhancement & Migration projects.
- Hands on experience on BW Data Modelling which involves creating workflow and maintaining Info objects, Info cubes, Data store objects (DSO), Info source, Data source, Info areas, Multi providers, Info packages, Data Transfer Process (DTP).
- Experience working with SAP BW tools, focusing on Extraction, Transformation and Loading of Data
- Worked on Designing, and scheduling of process chains, loading data till target info provider, manually loading data for missing period by filling the setup table, also worked on resolving issues of data load failures.
- Extensively involved in handling Incidents, User Incidents, Service requests and Change requests.
- Add-ons and Integrations: Installing, configuring, and managing plugins and add-ons, as well as integrating JIRA with other tools.
- Hands-on Expertise in Data Loading (Full/Delta Up-Load) of Master and transactional data from SAP.
Overview
4
4
Languages
3
3
years of post-secondary education
10
10
years of professional experience
Work History
Technical support for Data Management team
Nestle
2021.10 - 2024.05
- Monitoring the Process chains.
- Handled load plan executed after Release activities, Perform Pre-Cutover, Post-Cutover activities during Releases, Handling System Outages and Housekeeping activities.
- Performed UAT testing for object changes in the system.
- Analysis of Short Dumps like SQL error during upload and interaction with the BASIS Support.
- Involved in Support Pack Upgrade activities (Upgrading from SP 13.0 to SP 15.0) and prepared test scripts.
- Performed the activities like released and moved the transport requests from Dev to Quality system.
- Communicated with BASIS team to move the transport request to production system during release activity.
- Involved in preparing Run book during releasing activity.
- Supported APO team during process chain failures and load failures.
- Actively participated in weekend and monthly Housekeeping activities and run the BIA Rebuild chains to improve the system performance.
- Worked with Month end closure activities effectively.
Technical support
K2 Operations
2018.11 - 2021.05
- K2 Package deployment & SharePoint Service account maintenance.
- Working on K2 workspace and K2 Designer.
- Hands on experience on Service-Now and Service Desk tools.
- Troubleshooting on OTIS application which is built on SharePoint &K2 blackperl.
- Troubleshoot of K2 workflows and Archiving data in servers.
- Working on Server Maintenance and Validation.
- Working and resolving the P1/P2/P3 tickets on ticketing tool Service now.
JIRA Administration support
JIRA/issue & Project Tracking
2017.01 - 2018.08
- User Management: Adding, removing, and managing user accounts, setting permissions, and assigning roles.
- Project Configuration: Creating, configuring, and deleting projects, managing project roles, and setting project permissions.
- Workflow Management: Designing and maintaining custom workflows, including issue types, statuses, transitions, and resolutions.
- Issue Management: Configuring issue types, fields, screens, troubleshooting issues and field configurations, and setting up custom issue attributes.
- Scheme Configuration: Managing schemes for permissions, notifications, workflows, and issue security.
- Add-ons and Integrations: Installing, configuring, and managing plugins and add-ons, as well as integrating JIRA with other tools.
- System Administration: Managing system settings, such as email configuration, user directory settings, and system backups, setting up security protocols, managing access control.
Senior process executive
CTS
2014.09 - 2016.10
- The main source of work was to publish the products into CVS website.
- I have worked on the product information management where we used to Create CVS item number for each product post that we used to release for pricing.
- I have also worked on Business Control Center which is used to Create Branding and Categorization for the product, and I used to push the items for live website.
- Finally, its website Auditing, As an Auditor I have examined all the SKU's in the live website.
Education
Msc(CS) -
Don bosco College
Dharmapuri, Periyar univercityBachelor of Science - Computer Science
Dr Ambedkar Institute of Management Studies
Bangalore , India 2007.05 - 2010.07
Skills
- SAP BW
- C
- C
- Python
- K2 Designer
- Workspace
- JIRA Administrator
- HTML
- CSS
- MySQL
- Service now
Languages
English
Advanced
C1
Tamil
Proficient
C2
Telugu
Advanced
C1
Kannada
Advanced
C1
Timeline
Technical support for Data Management team
Nestle
2021.10 - 2024.05
Technical support
K2 Operations
2018.11 - 2021.05
JIRA Administration support
JIRA/issue & Project Tracking
2017.01 - 2018.08
Senior process executive
CTS
2014.09 - 2016.10
Bachelor of Science - Computer Science
Dr Ambedkar Institute of Management Studies
2007.05 - 2010.07
Msc(CS) -
Don bosco College