Rajesh

• Consulted with managers to organize special events and promotions.
• Kept alcoholic beverages well-stocked and organized to meet expected demands.
• Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
• Adhered to state laws regarding alcoholic beverage services and customer regulations.

• Worked as bartender in Shanghai bar and Pavillion bar.

Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.

• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Developed new signature cocktails to support bar marketing brand and increase profits.
• Served high customer volumes during special events, nights, and weekends.

• Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
• Identified and explained room and property amenities to guests, supplying guests with information regarding hours of operation and maps to assist guests in finding way around property.
• Delivered messages, mail and packages left for guests to hotel rooms.
• Welcomed and acknowledged guests with smile, eye contact, and friendly verbal greeting using guest's name, boosting overall guest satisfaction scores 100%.