With more than 22 years of experience in sales, I am a dedicated and motivated sales management professional ready to enhance sales strategies and optimize operations to increase revenue and attract new clients. I excel at enhancing sales processes to improve efficiency and effectiveness. As a versatile leader, I employ a meticulous and analytical approach to foster the development of successful teams.
Overview
19
19
years of professional experience
6
6
Languages
Work History
Sales Executive
Delta Innovative Services
8 1997 - 09.1999
Concept Selling, Creating Customer Data Base.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Field Research Officer
Ac Nielsen Market Research Pvt Ltd
10.1999 - 02.2004
Creating Customer Data Base, Analyzing Product Quality, Generating Quality Report
Attended personnel meetings and training sessions to improve skills and learn new policies and procedures.
Senior Sales Consultant
Coimbatore Auto Industries Ltd
03.2004 - 06.2006
Creating Customer Data Base, Organizing Business Promotional Activities, Achievement of Sales target, Keeping the customer satisfied throughout the process
Established strong client relationships for increased customer loyalty and repeat business.
Team Manager
ICICIC Bank Ltd
07.2006 - 01.2008
Handling the team and Organizing Business Promotional Activities,
Developed performance measurement strategies, identifying areas for improvement.
Cultivated positive, productive team environments, resolving conflicts quickly.
Delivered regular team meetings for aligned work towards common goals.
Established team priorities, maintained schedules and monitored performance.
Asst.Manager Sales
Chandra Automotive India Pvt Ltd
01.2008 - 01.2009
Managed a team of sales representatives, resulting in improved productivity and higher customer satisfaction.
Contributed to the overall success of the company by consistently modeling professional behavior and adhering to established policies and procedures in all interactions with customers, colleagues.
Directed sales support staff in administrative tasks to help sales reps close deals.
Assisted in coordinating special events or promotions to increase store visibility within the local market.
Analyzed sales data to identify areas for improvement, implementing targeted strategies that led to increased performance across all metrics.
Maintained thorough knowledge of industry trends and competitor activity in order to inform strategic decision-making processes within the organization.
Developed strong relationships with key clients by providing exceptional service and support, leading to repeat business and referrals.
Conducted weekly team meetings to review progress towards goals, address challenges, and share best practices among staff members.
Manager Sales
Kun Motor Company Pvt Ltd (BMW & MINI)
02.2009 - 01.2014
Led a successful sales team by providing motivational coaching and performance-based incentives.
Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
Met with clients, delivering presentations, and educating on product and service features and offerings.
Directed sales support staff in administrative tasks to help sales reps close deals.
Built long-lasting client relationships through excellent customer service and consistent followups.
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
Organized promotional events and interacted with community to increase sales volume.
Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team.
General Manager Sales
Artemis Volvo Cars
2 2014 - 07.2016
Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Formulated policies and procedures to streamline operations.
Developed and implemented strategies to increase sales and profitability.
Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
Implemented operational strategies and effectively built customer and employee loyalty.
Analyzed market trends/data to identify potential opportunities for business growth within existing or emerging markets successfully.
Introduced new methods, practices, and systems to reduce turnaround time.
Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Drove the successful execution of numerous large-scale events/promotions while closely managing costs/budgetary constraints associated with event planning/management activities.
Assisted in recruiting, hiring and training of team members.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Managed purchasing, sales, marketing and customer account operations efficiently.
Reported issues to higher management with great detail.
Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
General Manager Sales
Artemis Volvo Cars
08.2017 - 06.2018
Rejoined with the same group
General Manager Sales
Varrsha Ford
07.2018 - 5 2019
Assisted in recruiting, hiring and training of team members.
Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
Trained and guided team members to maintain high productivity and performance metrics.
Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
Implemented operational strategies and effectively built customer and employee loyalty.
Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
Formulated policies and procedures to streamline operations.
Developed and implemented strategies to increase sales and profitability.
Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
Education
Higher Secondary School -
Kendriya Vidhyalaya
Coimbatore, India
04.2001 -
BBA -
Annamalai University
Distance Education
04.2001 -
Skills
Leadership and team building
Goal Setting and Achievement
Profitability improvement
Performance Management
Sales strategy development
Client acquisition
Business development and planning
Client Relationship Management
Problem-solving abilities
Decision-Making
Adaptability and Flexibility
Attention to Detail
Personal Information
Date of Birth: 05/10/80
Nationality: Indian
Marital Status: Married
Disclaimer
I hereby declare that all details given above are true, complete and correct to the best of my knowledge and belief.