RAJESH B
QA Engineer | Salesforce Certified Administrator
Bellary
Summary
QA Engineer and Salesforce Certified Administrator with 7+ years of overall experience, including 3.5+ years in the IT/QA domain. Experienced in testing web and mobile applications covering manual testing, API testing, performance testing, Selenium-based automation (basic), and database validation. Strong exposure to government e-Governance and enterprise applications. Hands-on in Salesforce Administration including user management, permissions, workflows, and reports. Comfortable working in Agile teams to deliver stable and high-quality releases.
Overview
9
9
years of professional experience
2
2
Certifications
4
4
Languages
Work History
QA Engineer
Sprac Services Pvt. Ltd.
DELHI
01.2024 - Current
- Performed functional and regression testing of web-based e-Governance applications
- Validated citizen-facing portals and internal officer workflows
- Conducted API testing for backend services
- Logged and tracked defects in Jira and coordinated with development teams
- Supported UAT, production releases, and post-release validation
- Client: Land & Development Office (L&DO;), Ministry of Housing & Urban Affairs, Govt. of India | Project: eDharti 2.0 – Government Land Records Digitization
- Collaborated with developers to identify and resolve software issues, leading to higher product reliability.
- Accelerated issue resolution times by effectively prioritizing defects based on severity and impact on the end-user experience.
- Contributed to successful product launches through meticulous end-to-end testing of applications.
- Streamlined defect tracking process, significantly reducing time to resolution.
- Advanced departmental knowledge-sharing by training new QA Engineers on company-specific testing methodologies and tools.
- Developed custom QA automation tools, reducing manual testing time and increasing test coverage.
- Improved team efficiency with introduction of agile testing methodologies.
- Collaborated with development teams to address and remediate issues found during testing, ensuring high-quality software releases.
- Facilitated knowledge sharing sessions on latest QA tools and techniques, keeping team up-to-date.
- Conducted thorough manual and automated tests to identify software bugs, improving overall software reliability.
- Automated performance testing scenarios to ensure software scalability under high-load conditions.
Salesforce Administrator & QA Engineer
Finch Technologies Pvt. Ltd.
Delhi
07.2022 - 12.2023
- Configured Salesforce users, profiles, roles, and permission sets
- Created custom objects, fields, page layouts, and validation rules
- Implemented workflows and approval processes
- Developed reports and dashboards for HR and management
- Performed manual testing and provided UAT support
- Salesforce-based HR & E-Commerce Applications
- Supported organizational growth by configuring scalable solutions within Salesforce and providing guidance on best practices for future expansion.
- Enhanced Salesforce system efficiency by optimizing workflows, automating processes, and streamlining data management.
Assistant Engineer
Halleysblue Pvt. Ltd.
Bellary
10.2021 - 07.2022
Assistant Engineer
Janki Steel Corp Ltd.
Bellary
09.2019 - 10.2020
Training Engineer
BIOP Steel & Power Plant Pvt. Ltd.
Bellary
07.2017 - 09.2019
Education
Bachelor of Engineering - EEE
Bellari Institute of Technology & Management
Bellary08.2018
MBA - Operations
Karnataka State Open University
Mysore12.2023
Skills
Manual Testing & Test Design
Functional & Regression Testing
Automation Testing (Selenium with Java – Basics)
API Testing (Postman)
SQL & Database Validation
Performance Testing (JMeter)
Mobile Application Testing
Agile / Scrum Methodology
Jira (Defect Tracking & Sprint Support)
Git & GitHub
Salesforce Administration (Users, Profiles, Roles, Permissions)
Test planning
Functional testing
Regression testing
Automation testing
Defect tracking
Mobile testing
Test case design
Software development life cycle
User acceptance testing
Certification
Salesforce Certified Administrator
PROFESSIONAL DEVELOPMENT & INTERESTS
- Learning Salesforce Development (Apex, Lightning Web Components)
- Exploring programmatic customization
- Learning German language (Beginner level)
Timeline
QA Engineer
Sprac Services Pvt. Ltd.
01.2024 - Current
Salesforce Administrator & QA Engineer
Finch Technologies Pvt. Ltd.
07.2022 - 12.2023
Assistant Engineer
Halleysblue Pvt. Ltd.
10.2021 - 07.2022
Assistant Engineer
Janki Steel Corp Ltd.
09.2019 - 10.2020
Training Engineer
BIOP Steel & Power Plant Pvt. Ltd.
07.2017 - 09.2019
Bachelor of Engineering - EEE
Bellari Institute of Technology & Management
MBA - Operations
Karnataka State Open University