RAJESH B
QA Engineer | Salesforce Certified Administrator
Bellary
Summary
QA Engineer and Salesforce Certified Administrator with 7+ years of overall experience, including 3.5+ years in the IT/QA domain. Experienced in testing web and mobile applications covering manual testing, API testing, performance testing, Selenium-based automation (basic), and database validation. Strong exposure to government e-Governance and enterprise applications. Hands-on in Salesforce Administration including user management, permissions, workflows, and reports. Comfortable working in Agile teams to deliver stable and high-quality releases.
Overview
9
9
years of professional experience
2
2
Certifications
4
4
Languages
Work History
QA Engineer
Sprac Services Pvt. Ltd.
DELHI
01.2024 - Current
- Performed functional and regression testing of web-based e-Governance applications
- Validated citizen-facing portals and internal officer workflows
- Conducted API testing for backend services
- Logged and tracked defects in Jira and coordinated with development teams
- Supported UAT, production releases, and post-release validation
- Client: Land & Development Office (L&DO;), Ministry of Housing & Urban Affairs, Govt. of India | Project: eDharti 2.0 – Government Land Records Digitization
- Collaborated with developers to identify and resolve software issues, leading to higher product reliability.
- Accelerated issue resolution times by effectively prioritizing defects based on severity and impact on the end-user experience.
- Contributed to successful product launches through meticulous end-to-end testing of applications.
- Streamlined defect tracking process, significantly reducing time to resolution.
- Advanced departmental knowledge-sharing by training new QA Engineers on company-specific testing methodologies and tools.
- Developed custom QA automation tools, reducing manual testing time and increasing test coverage.
- Improved team efficiency with introduction of agile testing methodologies.
- Collaborated with development teams to address and remediate issues found during testing, ensuring high-quality software releases.
- Facilitated knowledge sharing sessions on latest QA tools and techniques, keeping team up-to-date.
- Conducted thorough manual and automated tests to identify software bugs, improving overall software reliability.
- Automated performance testing scenarios to ensure software scalability under high-load conditions.
Salesforce Administrator & QA Engineer
Finch Technologies Pvt. Ltd.
Delhi
07.2022 - 12.2023
- Configured Salesforce users, profiles, roles, and permission sets
- Created custom objects, fields, page layouts, and validation rules
- Implemented workflows and approval processes
- Developed reports and dashboards for HR and management
- Performed manual testing and provided UAT support
- Salesforce-based HR & E-Commerce Applications
- Supported organizational growth by configuring scalable solutions within Salesforce and providing guidance on best practices for future expansion.
- Enhanced Salesforce system efficiency by optimizing workflows, automating processes, and streamlining data management.
Assistant Engineer
Halleysblue Pvt. Ltd.
Bellary
10.2021 - 07.2022
Assistant Engineer
Janki Steel Corp Ltd.
Bellary
09.2019 - 10.2020
Training Engineer
BIOP Steel & Power Plant Pvt. Ltd.
Bellary
07.2017 - 09.2019
Education
Bachelor of Engineering - EEE
Bellari Institute of Technology & Management
Bellary08.2018
MBA - Operations
Karnataka State Open University
Mysore12.2023
Skills
Manual Testing & Test Design
Certification
Salesforce Certified Administrator
PROFESSIONAL DEVELOPMENT & INTERESTS
- Learning Salesforce Development (Apex, Lightning Web Components)
- Exploring programmatic customization
- Learning German language (Beginner level)
Timeline
QA Engineer
Sprac Services Pvt. Ltd.
01.2024 - Current
Salesforce Administrator & QA Engineer
Finch Technologies Pvt. Ltd.
07.2022 - 12.2023
Assistant Engineer
Halleysblue Pvt. Ltd.
10.2021 - 07.2022
Assistant Engineer
Janki Steel Corp Ltd.
09.2019 - 10.2020
Training Engineer
BIOP Steel & Power Plant Pvt. Ltd.
07.2017 - 09.2019
Bachelor of Engineering - EEE
Bellari Institute of Technology & Management
MBA - Operations
Karnataka State Open University