Skilled Cab Dispatcher with background in coordinating and directing taxi services. Experience in using dispatching software, managing communication systems, and troubleshooting problems effectively. Possess strong customer service skills, adept at handling stressful situations calmly to provide optimal solutions. Previous work has led to improved efficiency in cab operations and enhanced customer satisfaction.
In the demand role, I was responsible for meeting shop and factory owners, informing them about our logistics services, and explaining that we provide vehicles for transportation.
In the supply role, I was involved in adding drivers to the platform.
1Operations Management
2 Fleet Management & Optimization
3 Customer Service Excellence
4 Cost Reduction Strategies
5 Team Leadership & Collaboration
6 Efficiency Improvement
7 Process Optimization
8 Problem-Solving & Troubleshooting
9 Logistics Coordination
10 Performance Monitoring & Reporting
12 Resource Planning & Allocation
13 Data-Driven Decision Making