Rajesh Biswal

• Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local, and federal housing requirements.
• Kept accurate records of all resident and tenant correspondence.
• Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts.
• Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
• Manage all aspects of assigned properties.
• Design business plans for assigned properties that suit employees and LOB’ needs.
• Inspect and arrange maintenance to meet standards.
• Maintain a positive, productive relationship with 16 departments across.
• Collect receivable accounts and handle operating expenses.
• Develop and manage annual budgets by forecasting requirements and analyzing variances, data and trends.
• Oversee properties’ personnel and assess its performance.
• Accomplish financial goals and report periodically on financial performance.
• Update job and market knowledge.

• Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
• Maintained original leases and renewal documents in digital and hardcopy format for property management office.
• Completed final move-out walk-throughs with tenants to identify required repairs.
• Maintained sufficient number of units market-ready for lease.
• Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
• Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
• Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
• Introduced prospective tenants to types of units available and performed tours of premises.
• Developed and implemented marketing strategies to increase occupancy rates.

• Devised processes to boost long-term business success and increase profit levels.
• Introduced new methods, practices, and systems to reduce turnaround time.
• Identified and resolved unauthorized, unsafe, or ineffective practices.
• • Eliminated downtime and maximized revenue by providing top project quality control.
• Resolved conflicts and negotiated mutually beneficial agreements between parties.
• Completed tasks to ensure compliance with relevant regulations.
• Increased customer satisfaction by resolving issues.
• Served customers a friendly, efficient manner following outlined steps of service.
• Completed minor preventative maintenance and mechanical repairs on equipment.
• Received and processed stock into inventory management system.
• Devised, deployed and monitored processes to boost long-term business success and increase profit levels

• Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
• Reconciled cash and credit card transactions to maintain accurate records.
• Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
• Led and directed team members on effective methods, operations, and procedures.
• Carefully interviewed, selected, trained, and supervised staff.
• Correctly calculated inventory and ordered appropriate supplies.
• Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
• Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
• Developed, implemented, and managed business plans to promote profitable food and beverage sales.

• Design and implement a strategic business plan that expands company’s customer base and ensure its strong presence leading to high sales. Also implemented new business procedures helping the hotel to grow from #8 to #4 position in Hyderabad.

• Involved in recruitment of fresh staff to talented assistant restaurant manager; training them and boosting their confidence to a level where they can perform and give the best as individuals while working as a team.

• Oversee employee work in front and back of house to ensure compliance with company policies, regulations and food safety guidelines.

• Preparing daily budget report, sales report, reservations and trackers to maintain the standards and quality.

• Planning and forecasting future sales to increase the potential sales in the business and maintaining/controlling the cost expenditure

• Answered guest questions about event plans and food service choices.
• Maintained event cleanliness during service by promptly clearing dishes after each course.
• Arranged linens and table settings according to seating plan and event theme.
• Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
• Strategically developed effective marketing plans to increase sales and profits while managing costs.
• Prepared for and executed new menu implementations.
• Reduced labor costs by 13% while maintaining excellent service and profit levels.
• Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity.
• Promoted the business through participation in and sponsorship of community events.

• Improved customer service ratings through Digital media and teamwork and now stand in number one position in region.

• Promoted the hotel brand’s loyalty scheme through Guest Interaction, One to one interaction, personally and professional style.

• Launched new processes to accelerate drive-through service during peak morning hours. Decreased wait-time by 18% and increased first-shift sales gross average by 23%.

The combination of soft skills, business theory and hands-on experience will make you attractive to employers in sectors as diverse as

• Hospitality
• Consumer tech
• Luxury Retail
• Health and wellness
• Finance
• International Events and Entertainment
• Sports
• Entrepreneurship
• Entrepreneurship