Rajesh G

With 16 years of IT industry experience, I excel in Security Monitoring, Incident Response, Vulnerability Management, and Team & Project Management. Leading 24/7 teams, I specialize in SIEM platforms like ArcSight, Radar, Splunk, and Event Tracker, as well as SOC and NOC operations. I expertise extends to Datacentre management, EDR, and DLP solutions.

• 12+ Years of Experience: Extensive background in Information Security Management and technical operations roles (SOC).
• 4 Years in Team Lead Role: Lead a Network Operations Center (NOC) team (24
• 7) managing and overseeing network operations.
• Incident Response Oversight: Lead incident response efforts, ensuring timely and appropriate actions are taken to address security incidents.
• Threat Detection and Analysis: Oversee threat detection mechanisms, analyzing patterns and anomalies to identify potential risks.
• Containment and Eradication: Coordinate containment strategies and eradication efforts for cybersecurity incidents.
• Security Operations Management (24
• 7): Ensure SLA compliance, process adherence, and process improvement to meet operational objectives. Manage day-to-day SOC operations, including staffing, training, and performance evaluations.
• SIEM Expertise: Utilize SIEM (Security Information and Event Management) tools with hands-on experience in IBM QRadar, ArcSight, and Splunk.
• Threat and Vulnerability Management: Stay informed about emerging threats and vulnerabilities, implementing proactive measures.
• Cyber Investigations: Lead investigations into security incidents, collaborating with internal and external stakeholders.
• Forensic Expertise: Apply malware analysis and cybersecurity forensic techniques to analyze incidents.
• Tools & Framework Familiarity: Strong knowledge of EDR, Email Security, DLP, DNS, Proxy, Firewalls, IOCs, MITRE ATT&CK, and the Cyber Kill Chain model.
• Network Data Center Management: Oversaw the management and operations of network data centers, ensuring optimal performance and reliability.
• Successfully Transforming IT Organization: Delivered best practices supporting Service Management and overall Operations Service Delivery.
• Cross-Process Compliance and Design Coordination: Developed and led compliance and design coordination within the operations team and cross-functionally throughout the IT organization.
• Promoting IT Service Management: Promoted and championed the benefits of Incident, Problem, Change, Request, Knowledge Management, CMDB, and other IT Service Management processes.
• Service Catalog and Delivery Model: Responsible for incorporating new services into the service catalog and service delivery model.
• Service Catalog Accountability: Accountable for building and publishing the service catalog.
• Service Transformation Leadership: Led partner teams in the areas of service transformation, Service Management, metrics, and reporting.
• SLA and OLA Development: Oversaw the process to ensure that Service Level Agreements (SLAs) and supporting Operating Level Agreements (OLAs) are developed and published.
• Performance and Compliance Measurement: Responsible for measuring and quantifying performance and compliance.
• Performance Metrics Reporting: Developed performance measures and consistently reported metrics.
• Continual Service Improvement: Led continual service improvement and ongoing process maturity through regular reviews of the process and tools, trend analysis, metrics reporting, and regular engagement with stakeholders.
• Enterprise Class Monitoring and Event Management: Developed enterprise-class monitoring and event management integrations and triggers to a single view and alerting channels.
• IT Service Management Frameworks: Familiar with various IT service management frameworks and methodologies.

• Date of Birth: 01/01/83
• Nationality: INDIAN

• A+ Hardware and Networking
• CCNA
• CEH
• ITILv3
• Prince 2
• GCIH – Course completed
• GSOM – Course completed