Rajesh Gaddam
Assistant Manager
Greater Noida
Summary
Extensive background in administration and human resources. Supervise daily operations and organizations. Strong competencies for addressing operational issues and concerns quickly. Determines staffing requirements, work assignments and schedules for new projects. Excellent skills hiring and recruiting to develop high-performing teams. Encouraging and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
10
10
years of professional experience
6
6
years of post-secondary education
5
5
Languages
Work History
Assistant Manager
Supriya Elevator Company India Ltd
03.2022 - Current
- Created employee schedules to align coverage with forecasted demands.
- Mentored team members to enhance professional development and accountability in workplace.
- Reviewed sales and gross profit report to assess company efficiency.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies
- Created employee schedules to align coverage with forecasted demands
- Mentored team members to enhance professional development and accountability in workplace
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service
- Developed strategy to increase sales and drive profits
Supervisor-Service
Supriya Elevator Company India Ltd
01.2019 - Current
- Evaluated employee performance and coached and trained to improve weak areas.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Achieved results by working with staff to meet established targets.
- Conducted routine inspections to check quality and compliance with established specifications.
- Boosted team performance by developing customer service training materials and conducting service training.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Conducted regular reviews of operations and identified areas for improvement.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Supported creation of detailed, technical financial models to value potential acquisition targets.
- Maintained compliance with company policies, objectives, and communication goals.
- Developed and implemented customer service policies to enhance satisfaction.
- Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
- Evaluated customer needs and feedback to drive product and service improvements.
Engineer- Construction
Supriya Elevator Company India Ltd
09.2015 - Current
- Read and interpreted blueprints, technical drawings, schematics, and computer-generated reports.
- Conducted research to test and analyze feasibility, design, operation and performance of equipment, components, and systems.
- Developed work plans for various personnel roles based on strengths and talents.
- Conducted research to test and analyze feasibility, design, operation and performance of equipment, components, and systems
Engineer
Surya Elevators Pvt Ltd
06.2014 - 08.2015
- Read and interpreted blueprints, technical drawings, schematics, and computer-generated reports.
- Conducted research to test and analyze feasibility, design, operation and performance of equipment, components, and systems.
Education
B. Tech - Mechanical Engineering
KSRM College of Engineering
Kadapa, Andhra Pradesh 07.2010 - 03.2013
Diploma - Mechanical Engineering
GMR Polytechnic College
Madanapalle, Andhra Pradesh 06.2006 - 04.2009
Skills
Operations Management
undefinedAccomplishments
I got Extra mile award in Q1-2023 for booking of capture johnson 44 units.
I got Extra Mile Award in Q2-2023 for excellence service performance, Customer issued Appreciation letter for 162 bulk units.
Additional Information
As a team got OTIS charles Award for KA & UP in 2021
As a team got OTIS Charles Award for UP in 2023
Timeline
Assistant Manager
Supriya Elevator Company India Ltd
03.2022 - Current
Supervisor-Service
Supriya Elevator Company India Ltd
01.2019 - Current
Engineer- Construction
Supriya Elevator Company India Ltd
09.2015 - Current
Engineer
Surya Elevators Pvt Ltd
06.2014 - 08.2015
B. Tech - Mechanical Engineering
KSRM College of Engineering
07.2010 - 03.2013
Diploma - Mechanical Engineering
GMR Polytechnic College
06.2006 - 04.2009
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