A dynamic 17 years of professional experience in Operations Management and Client Servicing in the Banking / Financial Services Sector. Presently working with Axis Bank, WBO - Custody and Capital Market Operation - Onboarding department as a “ Manager”. Expertise in handling overall functioning of processes & implementing processes related to Bank. Proficient in managing & leading team for running successful operations & experience of developing procedures, service standards for business excellence. Possess excellent interpersonal, communication & organizational skills with proven abilities in team management & effective crisis management.
Currently employed with Axis Bank as a Manager in WBO- Custody & Capital Market Operation - Onboarding unit.
Responsibilities:
* Kyc verification of new onboarding Individual and Non Individual customers.
* Coordinating with branches & PMS clients for resolving exceptions raised in application of new onboarding clients.
* Maintaining the MIS of daily login.
* Performing AML & dedupe checks for every request's to avoid duplication of customer id and diversion of funds.
* Managing the entire process within a specified TAT.
Worked with Indusind Bank as a Chief Manager in Document verification Unit (Duration - from 25-02-2013 till 15-12-2023)
Responsibilities:
(Duration - from 22-06-2011 till 16-02-2013)
Responsibilities:
(Duration - from 30-08-2008 till 17-06-2011)
Responsibilities:
(Duration - from 11-12-2007 till 30-08-2008)
(Duration - from 25-02-2007 till 31-10-2007)
17 years of experience in banking & insurance operations