Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rajesh Gond

Andheri, Mumbai

Summary

A dynamic 17 years of professional experience in Operations Management and Client Servicing in the Banking / Financial Services Sector. Presently working with Axis Bank, WBO - Custody and Capital Market Operation - Onboarding department as a “ Manager”. Expertise in handling overall functioning of processes & implementing processes related to Bank. Proficient in managing & leading team for running successful operations & experience of developing procedures, service standards for business excellence. Possess excellent interpersonal, communication & organizational skills with proven abilities in team management & effective crisis management.

Overview

17
17
years of professional experience

Work History

Manager

Axis Bank
Mumbai
02.2024 - Current

Currently employed with Axis Bank as a Manager in WBO- Custody & Capital Market Operation - Onboarding unit.

Responsibilities:

* Kyc verification of new onboarding Individual and Non Individual customers.

* Coordinating with branches & PMS clients for resolving exceptions raised in application of new onboarding clients.

* Maintaining the MIS of daily login.

* Performing AML & dedupe checks for every request's to avoid duplication of customer id and diversion of funds.

* Managing the entire process within a specified TAT.

Chief Manager

Indusind Bank
Mumbai
02.2013 - 12.2023

Worked with Indusind Bank as a Chief Manager in Document verification Unit (Duration - from 25-02-2013 till 15-12-2023)

Responsibilities:

  • Verification of Account opening applications for Non Individual applicants under various CASA products as per RBI and Bank's KYC guidelines.
  • Assessment of KYC documents for Non-Individual (Accounts of Proprietorship firms, Partnership Firm, Private & Public Limited Companies, Accounts of HUF firm, Accounts of Trust, Accounts of Societies, Government department accounts) applicants.
  • Handling Videokyc process for Saving accounts and Term Deposits.
  • Handling queries related to documents received with the account opening form & liaising with the branches to resolve the same on high priority.
  • Impart knowledge to new recruits about products and systems and train them to execute their actionable independently.
  • Raising and taking clarification on KYC queries from product team
  • Coordinate with branches on month ends to ensure account activation on priority.
  • Reporting suspicious accounts to Banking Operations Team.
  • Performing AML & dedupe checks for every request's to avoid duplication of customer id and diversion of funds.
  • Managing the entire process within a specified TAT.

Executive Officer

DCB Bank
Mumbai
06.2011 - 02.2013

(Duration - from 22-06-2011 till 16-02-2013)

Responsibilities:

  • Processing of various types of account opening request as per kyc guidelines laid by RBI for saving account, current accounts, term/fixed deposit request etc. (end to end process)
  • Performing AML and dedupe checks for every request's to avoid duplication of customer id and diversion of funds.
  • Handling priority account opened on scan like Gold loan, HNI customer and tractor loan.
  • Following with branches for various discrepancies in customer request in order to provide standard service to customer as per DCB Bank vision.
  • Returning back account opening forms with letter to customer whose account opening forms are discrepant for more the 20 days with NPC and initial account opening amount cheque rejected due to insufficient funds.

Assistant Manager

Kotak Life Insurance
Mumbai
08.2008 - 06.2011

(Duration - from 30-08-2008 till 17-06-2011)

Responsibilities:

  • Proposal review slip checking in life Asia i.e. Scrutiny of proposal form as per IRDA guidelines.
  • KYC Checking of applicants as per the guidelines laid by the IRDA.
  • Conversion of policy i.e. converting proposal into policy.
  • Dedupe checking & merging two client ids.
  • Cheques bounce checking.
  • Shortfall of premium checking and cheque rejected due to insufficient funds. Generating shortfall letter.
  • Coordination with Rework department and refund department.
  • Generation of new number for plan mismatch, STP Failed and Wrong conversion.
  • Coordinating with branch regarding Agent has no pan number, Agent not trained in U/L Product.

Credit Processing Associate

Citicorp Finance India Limited (on The Payroll Of Veeraraghavan & Co.)
Mumbai
12.2007 - 08.2008

(Duration - from 11-12-2007 till 30-08-2008)

  • Reviewed loan requests for accuracy, completeness, and compliance with applicable regulations before submitting to underwriting team/Credit officer
  • Collaborated with other departments to ensure smooth processing of credit applications.
  • CIBIL report generation
  • Coordinating with FI agency for FV reports.

Mis Executive

ICICI Bank Limited (on The Payroll Of Pramulya Management Services Pvt Ltd)
Mumbai
02.2007 - 10.2007

(Duration - from 25-02-2007 till 31-10-2007)

  • Reviewing Kyc documents of customers
  • CAM prepration, CIBIL generation before submitting the loan documents to Credit officer.
  • Coordinating with FI agency for FV reports
  • Preparing MIS of Daily login.

Education

Bachelor Of Commerce - Commerce

Bhavan's College
Andheri Mumbai
03-2005

H.S.C. - Commerce

Bhavan's College
Andheri Mumbai
02-2002

S.S.C. -

AMSS School
Andheri Mumbai
03-2000

Skills

    17 years of experience in banking & insurance operations

Timeline

Manager

Axis Bank
02.2024 - Current

Chief Manager

Indusind Bank
02.2013 - 12.2023

Executive Officer

DCB Bank
06.2011 - 02.2013

Assistant Manager

Kotak Life Insurance
08.2008 - 06.2011

Credit Processing Associate

Citicorp Finance India Limited (on The Payroll Of Veeraraghavan & Co.)
12.2007 - 08.2008

Mis Executive

ICICI Bank Limited (on The Payroll Of Pramulya Management Services Pvt Ltd)
02.2007 - 10.2007

Bachelor Of Commerce - Commerce

Bhavan's College

H.S.C. - Commerce

Bhavan's College

S.S.C. -

AMSS School
Rajesh Gond