RAJESH K
Chennai
Summary
Dynamic leader with a proven track record at SHADUF Builders and Developers Pvt Ltd, excelling in operations management and strategic planning. Skilled in capital spending and fostering strong relationships, I've spearheaded projects that significantly enhanced efficiency and profit margins. My visionary leadership and adept financial management have consistently driven business growth and revenue generation.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Director
SHADUF Builders and Developers Pvt Ltd
Chennai
09.2022 - Current
- Built financial models to allocate resources, forecast cash and investment needs and make capital budgeting decisions.
- Conducted due diligence reviews of potential investments in order to assess risk and return profiles.
- Explained financial requirements and analytical data to potential buyers and sellers.
- Increased personal revenue by completing multiple home and property sales.
- Assisted clients in obtaining financing through banks or other lending institutions.
- Provided guidance and advice to clients on the best real estate investments.
- Developed marketing plans for specific properties using various media outlets.
- Monitored progress by establishing plans, budgets and measuring results.
- Established performance metrics and evaluated staff to promote continuous improvement.
- Directed operations to improve efficiency and increase profit margins.
- Spearheaded the development and launch of new products or services.
- Developed and implemented strategic plans to ensure organizational goals were met.
- Developed and executed marketing strategies to increase brand awareness and market share.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Directed the preparation of site before construction, including land clearing and grading.
- Coordinated extensive planning, development of project milestones and budget for complex contracts.
- Developed and maintained comprehensive project budgets, tracking expenditures against financial forecasts.
Business Development Manager
Veranda Learning Solutions
Chennai
01.2021 - 08.2022
- Developed and implemented favorable pricing structures balancing firm objectives against customer targets
- Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability
- Reached out to potential customers via telephone, email and in-person inquiries
- Collaborated with company departments to develop new strategies to capitalize on emerging customer and market trends
- Consulted with product development teams to enhance products based on customer interest data
- Devised effective marketing, sales and other promotional initiatives
- Created reports and presentations detailing business development activities
Business Development Associate
Think and Learn Pvt Ltd - Byjus
Chennai
10.2019 - 10.2020
- Communicated with local organizations to build networks and develop leads
- Used SalesForce to handle current portfolio and prospective leads
- Arranged potential client contacts, cultivated relationships and followed through all service needs
- Developed knowledge of company products and services to make suggestions according to customer needs
- Engaged with customers to build business relationships
- Enhanced sales techniques and marketing plans to strengthen business development efforts
- Negotiated contracts and closed sales with new and existing clients
Team Coordinator
HDFC Sales Pvt Ltd
Chennai
09.2017 - 07.2019
- Built strong relationships with customers through positive attitude and attentive response
- Reminded technicians of monthly safety training and updated personnel records upon completion
- Worked with customer service to handle escalated customer issues
- Managed team workload to reach targets for specific tasks
- Addressed customer service overflow to reduce complaints
- Set incentives and realistic targets associates could achieve
Senior Customer Relationships Officer
Bankbazaar Pvt Ltd
Chennai
06.2015 - 07.2017
- Introduced higher standards for customer service and increased Sales revenue by achieving monthly targets
- Resolved concerns with products or services to help with retention and drive sales by suggesting the appropriate products to the clients
- Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags
- Collaborated with upper management to improve customer service processes and support structures company-wide
- Reviewed repeated issues within operations and business management to solve problems and improve company outcomes
- Followed through with client requests to resolve problems
Customer Service Executive
Andromeda Pvt Ltd
Chennai
07.2012 - 05.2015
- Described product and service details to customers to provide information on benefits and advantages (telesales)
- Informed customers of upcoming promotions and deals to boost sales
- Provided primary customer support to internal and external customers
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
- Escalated critical customer issues to supervisor to avoid lost revenue and canceled policies
- Answered product and service questions, suggesting other offerings to attract potential customers
Education
Executive MBA - Leadership Management And Digital Marketing
NMIMS
Bangalore12.2024
BBA - Business Administration
University of Madras
Chennai05.2016
Higher Secondary - Mathematics And Computer Science
B S Mat Hr Sec School
Chennai05.2010
Skills
- Capital spending
- Operations management
- Financial management
- Performance management
- Staff management
- Strategic planning
- Budget management
- Relationship building
- Team management
- Business development
- Revenue generation
- Quality control
- Coaching and mentoring
- Visionary leadership
Certification
- Management Communication, 04/2022, Harvard University
- Financial Accounting, 04/2022, Harvard University
Personal Information
Title: Director
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Director
SHADUF Builders and Developers Pvt Ltd
09.2022 - Current
Business Development Manager
Veranda Learning Solutions
01.2021 - 08.2022
Business Development Associate
Think and Learn Pvt Ltd - Byjus
10.2019 - 10.2020
Team Coordinator
HDFC Sales Pvt Ltd
09.2017 - 07.2019
Senior Customer Relationships Officer
Bankbazaar Pvt Ltd
06.2015 - 07.2017
Customer Service Executive
Andromeda Pvt Ltd
07.2012 - 05.2015
- Management Communication, 04/2022, Harvard University
- Financial Accounting, 04/2022, Harvard University
Executive MBA - Leadership Management And Digital Marketing
NMIMS
BBA - Business Administration
University of Madras
Higher Secondary - Mathematics And Computer Science
B S Mat Hr Sec School
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