Summary
Overview
Work History
Education
Platform Known
Timeline
AccountManager

Rajesh Kanna V

Freelancer
Bangalore

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. High-level manager with 15 years of managerial experience. Strong strategic-planning and people management skills. Accomplished Chairman with progressive industry background and decisive leadership style. Offers strategic planning abilities, background in change management and forward-thinking mindset. Ready for challenges and focused on meeting future demands.

Overview

17
17
years of professional experience

Work History

Virtual Assistant

Freelancer
Bangalore
10.2018 - Current
  • Administrative Services - Personal Tasks, Travel Arrangements, Calendar Management, Email Contact, Secondary Research
  • Expertise in Marketing Tools: Kajabi, Infusionsoft or Keap, Clickfunnel, AWeber. - Create landing pages, Email Database management, Automation of Marketing Emails.
  • Platforms : Shopify, Woocommerce, Wordpress, Shopify with oberlo shopping Management
  • Data Support : Data Conversion, Data Processing, Back office Data management, Menu Data Entry
  • Data Mining/ Enrichment : Data Cleansing/Enrichment, Secondary Research, Data Verification and Validation, Social Media Data Mining, Contact Research, Email address Validation, Lead Generation
  • Maintained well-organized database system for improved information accessibility in daily operations.
  • Elevated client experience by providing timely customer support via phone calls, emails, and live chat platforms.
  • Managed CRM input, exports and clean up.
  • Prepared PowerPoint presentations and ran slide shows remotely for virtual meetings.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Organized and managed team tasks using Trello and Asana.
  • Uploaded files for team use on Google Suite and SharePoint

Director of Operations

IconAssist Services Pvt Ltd
Bangalore
11.2016 - 10.2018
  • Led change and transformation across business areas to deliver benefits and align company resources
  • Provided documentation of all processes to comply with regulations and company policies
  • Set team and individual KPIs and provided regular, actionable feedback
  • Modernized and improved operational procedures to increase productivity and profitability while tightly controlling costs
  • Monitored budget and utilized operational resources
  • Devised new promotional approaches to boost customer numbers and market penetration while enhancing engagement and driving growth
  • Managed procurement, inventory and warehouse operations
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit
  • Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches
  • Assisted with marketing strategy creation and advertising initiatives to better promote facility to public
  • Delivered leadership to executive team dedicated to driving ambitious targets with well-orchestrated plans
  • Communicated with staff, patients and healthcare providers to encourage highest quality of service
  • Defined, implemented and revised operational policies and guidelines
  • Monitored and coordinated workflows to optimize resources
  • Set team and individual KPIs and provided regular, actionable feedback
  • Managed budgets and resources, optimizing allocation for maximum impact on business objectives

Business Manager

TASKSBAY PVT LTD
Bangalore
10.2014 - 11.2016
  • Oversaw and improved deliveries through proactive coordination of daily operations
  • Led company to successful product launch and growth by developing initial product roadmap and go-to-market strategy
  • Hired exceptional candidates and led staff to maximize productivity and eliminate process lags
  • Communicated with customers and vendors positively with particular attention to problem resolution
  • Brought in new business connections and revenue generation opportunities by improving networking strategies
  • Identified market product demands and customer trends to bring in new customers and retain existing ones for sustainable profits
  • Spearheaded business operations by consistently seeking methods to improve profitability through cost containment and revenue generation techniques
  • Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches
  • Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
  • Assisted in recruiting, hiring and training of team members
  • Directed HR operations, including strategic workforce planning, goal cascading, performance management, staffing and benefits administration
  • Interviewed and hired strong candidates for team openings, using newspapers, job boards and social media to find applicants
  • Created, managed and executed business plan and communicated company vision and objectives to motivate teams
  • Researched industry and marketplace trends to enhance sales techniques and meet customer needs
  • Spearheaded recruitment and hiring process and compiled training materials for new and existing team members
  • Scheduled meetings with supervisors to identify business obstacles, establish financial goals and tailor products to individual markets
  • Oversaw product delivery and shipping operations to reduce shipment turnaround times and streamline warehouse workflows
  • Communicated with customers and vendors positively with particular attention to problem resolution
  • Coordinated team schedules to keep shifts properly staffed during busy periods
  • Improved business profits through innovative cost containment and revenue generation techniques

Senior Business Analyst

BRICKWORK INDIA
Bangalore
01.2012 - 10.2014
  • SharePoint Administrator and Engagement compliance audit for Pfizer Pharmaceuticals, USA
  • Quality check reports for team of three
  • Supported leadership team with reporting, analysis and business presentations to inform divisional strategies
  • Developed skills in SharePoint and Infopath.
  • Sharepoint Designer for General Mills Pvt Ltd
  • Analyzing data and reporting results to Director
  • Site modification using SharePoint Designer
  • InfoPath forms creation for collecting user data

Senior Resaerch Analyst

GETFRIDAY - TTK SERVICE PVT LTD
Bangalore
08.2007 - 08.2011
  • In 4 years, have learnt and expert in secondary research, Data entry, Data mining(finding email address), Calendar Management, Email Management, Travel management, Word formatting, Excel formula etc
  • Provide Virtual Assistance to CEOs, Director, Small Business Owners etc
  • Worked with client from USA, UK, Singapore, and Australia
  • Improved operations through consistent hard work and dedication
  • Delivered exceptional level of service to each customer by listening to concerns and answering questions
  • Proved successful working within tight deadlines and fast-paced atmosphere
  • Led projects and analyzed data to identify opportunities for improvement
  • Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting
  • Managed team of 20 employees, overseeing hiring, training, and professional growth of employees

Education

Bachelor of Technology - Electronics And Communication Engineering

Vellore Institute of Technology - Vellore
Vellore, India
06.2002 - 2006.05

Platform Known

kajabi, Samcart, Clickfunnels, Aweber, Mailchimp, Shopify, Woocommerce, Wordpress, WIX, Squarespace., Word, Excel, Powerpoint, Talent LMS, Mural, Kajabi, Thinkfic

Timeline

Virtual Assistant

Freelancer
10.2018 - Current

Director of Operations

IconAssist Services Pvt Ltd
11.2016 - 10.2018

Business Manager

TASKSBAY PVT LTD
10.2014 - 11.2016

Senior Business Analyst

BRICKWORK INDIA
01.2012 - 10.2014

Senior Resaerch Analyst

GETFRIDAY - TTK SERVICE PVT LTD
08.2007 - 08.2011

Bachelor of Technology - Electronics And Communication Engineering

Vellore Institute of Technology - Vellore
06.2002 - 2006.05

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