Rajesh Katta
Eluru
Summary
I am a M. C. A Post Graduate from JNTUK UCEV with a strong foundation in Python, Java, and machine learning techniques.
A proven track record of supporting cross-functional teams at Amazon during peak periods. Demonstrated expertise in training and collaboration, contributing to improved team performance and operational efficiency. Committed to delivering high-quality results and fostering a positive work environment.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Quality Associate
Amazon
Bengaluru
06.2023 - Current
- A Service Quality Associate is responsible for ensuring the delivery of high-quality customer service across all touchpoints of an organization.
- Service Monitoring: Regularly monitor customer interactions (calls, emails, in-person) to ensure adherence to company standards.
- Training Support: Assist in training new hires and existing employees on quality standards, best practices, and service improvements.
- Assisted in the development of inspection criteria and testing protocols for new products.
- Developed and implemented new procedures for improving product quality.
Education
Master of Computer Applications - Information Technology
JNTUK UCEV
Vizianagaram11-2022
Bachelor of Science - Electronics And Computers
AKRG Degree College Nallajerla
Nallajerla03-2019
Skills
- Programming Languages: Java, Python, MySQL, Basics in HTML&CSS
- Deep learning and Machine Learning Techniques
- Operating systems: Windows, Basic Linux Operations
- Tools: Jupyter, Eclipse, MySQL Workbench, Pycharm
- Others: Advance Excel, Word&Power Point
Affiliations
- Engaged badminton player, physical fitness.
- Actively explore and stay updated on technologies to enhance professional skills and knowledge.
- Enthusiast for music
Certification
- Programming for Everybody (Getting Started with Python)
- Machine Learning Foundations: A Case Study Approach
- Write Professional Emails in English
- Excel Advanced
Projects
Title: DEEP CNN FOR IMAGE COLORIZATION.
Objective: Making a deep convolutional neural network capable of colorizing black&white images.
Language &IDE: Python, PyCharm.
Techniques: CNN technique, VGG-16 model.
Languages
Telugu
First Language
English
Proficient (C2)
C2
Hindi
Intermediate (B1)
B1
Timeline
Quality Associate
Amazon
06.2023 - Current
Master of Computer Applications - Information Technology
JNTUK UCEV
Bachelor of Science - Electronics And Computers
AKRG Degree College Nallajerla
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