Reliable senior analyst with outstanding talents in client management, business operations and leadership. Strong project management skills with adroitness in successfully managing multiple tasks at any given point. Over a several-year background providing strategic analysis services to operation.
Overview
17
17
years of professional experience
Work History
Senior Analyst
Deutsche bank AG, Global Cash Operation
Bengaluru
10.2021 - Current
Identified areas for improvement within existing systems through use of descriptive statistics or predictive modeling techniques.
Processing of A2 Remittances received through various channels.
Processing of capital account transactions.
Managing the reconciliation of A2 transactions for the branch.
Monitoring the status of FEMA compliance check for A2 transactions and raising discrepancies to the client for the transactions that require further clarification and documentation.
Providing guidance to customers regarding transactions and addressing related queries.
Managing investigation queries related to branch.
Documentation archival and retrieval.
Collating, reviewing, and providing audit samples for the branch requested by the Auditor.
Managing legal and regulatory notices received for the branch.
Annual review and documentation of process.
Vendor management.
Analyst
Deutsche bank AG, Global Cash Operation
Bengaluru
07.2018 - 09.2021
Identified opportunities for process improvements across the organization.
Implemented strategies for automating manual processes within the organization. Reduced manual processing by up to 99% by encouraging customers to make use of the online banking platform.
Maintained a positive working relationship with fellow staff and management.
Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
Assisted in training vendor staff on how to effectively manage the process.
Standardized inward remittance process across the branches.
Processing of inward remittance (Reporting of inward remittance, purpose code review, and update in internal application for further processing).
KYC and FIRC Issuance for FDI inward.
Processing of outward remittance.
Customized client MIS and reporting.
Collaborated with cross-functional teams for swift closure of aging transactions.
End of Day Pending MIS reporting to client service team.
Managed domestic payment, clearing and receivables activities of the branch.
Payment Processing Operator
Deutsche bank AG, Global Cash Operation
Bengaluru
09.2015 - 06.2018
Processing of transactions received over the counter (house transfer, mutual fund transfer, and demand draft request).
Monitoring manual transactions received through fax, and closely liaising with the processing team to ensure all the transactions are processed within the cut-off time.
Monitoring the exception payment processing queue and following up with the customer, SM, and RM for the timely submission of the ratification letter.
Handling of the cheque book tracker and the return mail tracker.
Handling of static and KYC documents for the branch.
Procurement of stationery.
Complete handling of CTS outward clearing, and aid grind branch for inward clearing.
Complete handling of receivable activities for cash management clients.