RAJESH KUMAR

• Carried out day-to-day duties accurately and efficiently.
• Double checked records, daily reports and inventory transactions to identify and correct variances.
• Supervised warehouse operations by managing employees during shifts.
• Managed day-to-day operations of warehouse, freight and parcel shipments, returns and transfers.
• Recorded information, shortages and discrepancies to keep records current and accurate.
• Adhered to industry best practices for warehousing, material handling and documentation.
• Monitored performance and safety practices of warehouse staffs.
• Oversaw warehouse staff and maintained efficiency in fast-paced environment.
• Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
• Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
• Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
• Cleaned and maintained warehouse in compliance with safety standards.
• Safeguarded warehouse operations and mitigated liability by establishing and implementing employee training on safety and security protocols.
• Maintained strong vendor connections by arranging pricing and delivery structures and managing specific shipment or paperwork concerns.
• Handled fright and parcel shipment schedules, return and transfer processes and oversight of daily warehouse operations.

Key Responsibilities

• Team management & Team coordination.
• Shrinkage controlling & Inventory management.
• Wms report create & working.
• Receiving, Outward, Segregation, Stacking.
• Shrinkage control in warehouse and another warehouse management FIFO.
• Inward report, outward report, QIH report .
• Create INTER STOCK TRANSFER and stock dispatch to other stores
• Receive of stock and make GRN.

• Key Result Areas
• Shipping of goods involve in retail market like FMCG Food & Non-food,
• Fashion, General Merchandise etc
• Ensuring of 100% SOP adherences
• Handling staff of 30 Team Members in warehouse
• Checking the document as per Standard Operating Procedure (SOP) and as Government norms
• Details checking/Scanning of receiving goods as per invoice (On an average Daily 33 vehicle receive with approx >2100 c/b, 85 invoices, approx 35000 Pcs (Each) with values of approx 35 lack)
• Ensuring 100% GRN on place and dispatch document to Commercial for
• Vendor’s payment in given time line
• Planning and management for Non saleable merchandise
• Manage Stock inventory
• Optimization of stock shrinkage by applying the detail checking of products
• Control Stock in transit, tracking the vehicle on daily basis
• Stock Inwarding / Outwarding in SAP Software
• Managing customer centric operations and ensuring customer
• Satisfaction by achieving delivery & service quality norms
• Strictly follow-up FIFO process Skills

• Developed significant reputation for leadership due to excellent relationships with employees and willingness to lead by example
• Motivated staff to create a clean enjoyable environment with appropriate product availability
• Controlled profit and loss daily; maintained accountability for period-end reporting
• As inventory captain, evaluated inventory and ensured availability of products on shelves; created program with other local stores to trade inventory when necessary to guarantee the best customer experience
• Set the standard for impeccable customer service; trained all staff to excel in customer treatment
• Turned customer service lapses into positive teachable moments that improved staff perception of need
• Making Purchase Orders, Goods Receipt Notes, Outwards, tracking sales
• Achieve cycle count targets, complete audit reports, and work on variances and update the same in the system
• Identifying and accounting for shrink or overages, and adjusting inventory counts
• Assists team lead and help supervision of Audit Associates by assigning duties, communicating goals and feedback, teaching and training new associates and team leads of upcoming projects
• To communicate with head office to rectify MRP and related issues and follow up on the same and get it corrected
• Preparation of reports and discussing the same with store manager to properly track inventory, prepare audit reports
• Team Management
• Lead and motivate store team to increase sales and efficiency by providing Greater product knowledge
• Ensure that all prescribed customer service standards are adhered to by the store team
• Handling staff of 18 CSA’s are working at store, having 4000 sq.ft with different divisions
• Providing timely services like home delivery
• Handling customer complaints and grievances
• Maintaining amiable environment for both customers as well as employees in the outlet
• Following and implementing all customer handling principles
• Taking feedbacks from the customer’s and providing all kind of service essentials to them
• NATURE OF RESPONSIBILITIES
• Sales Achievement and Sales Promotion to meet Store Target
• Stock and Sales Analysis
• Inventory Management
• Vendor Management
• Customer Service
• Replenishment Policy
• Service Delivery Standards
• Cashiers, Customer Service and Customer Loyalty.