RAJESH KUMAR
Bangalore,Karnataka
Summary
Experienced consultant with 18 years of global expertise in IT Advisory, specializing in cost optimization, sourcing advisory, operating model design, shared service advisory, financial modeling, and GBS process benchmarking. Proven track record in value assurance, cost optimization, process improvement initiatives, IT transformation, commercial constructs, and sourcing contracts. Seeks full-time assignments in a growth-oriented organization to utilize extensive knowledge and skills in driving cost-effective solutions and optimizing IT operations.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Consulting Manager
Information Services Group (ISG Inc/ Alsbridge Inc)
04.2023 - Current
- Currently helping global enterprises and shared service clients achieve sourcing and procurement needs for Application Development, Application and Infrastructure Managed Services, Cyber Security Managed Services, BPO (F&A, Insurance BPO, Retirements Solutions etc)
- Lead Solution draft, Commercials and Contracts discussion and negotiation for 50 - 100 million Large multi-million dollar IT and BPO deals
- Expertise in designing sourcing strategy, target operating model for large clients; build large multi-tower RFP (including statement of work, service level agreements (SLA), pricing model, location strategy, employee repatriation, transition plan), evaluate service providers proposals, perform stakeholder management and finalize contract between client & chosen supplier
- Identification and implementation of cost-saving initiatives, resulting in a ~ 10%-15% reduction in operational expenses over 12 months for most of the sourcing deal using levers via IT Contract and Cost benchmark
- Financial Modelling, Business Case preparation using current spend pattern and possible cost optimization via resourcing or renegotiating scope of service
Senior Consultant
Information Services Group (ISG Inc/ Alsbridge Inc)
01.2021 - 03.2023
- Worked as 25 million+ Sourcing Advisory engagements for Banking BPO, Finance and Accounting and Insurance sector.
- Presented findings and recommendations to executive-level stakeholders, effectively communicating key insights and action plans.
- Mentored junior consultants, helping them enhance their skills and contribute more effectively to projects.
Consultant
Information Services Group (ISG Inc/ Alsbridge Inc)
01.2019 - 12.2020
- Program Management (PMO), AD Identities onboarding, Security Remediation for large scale Infrastructure Assessment, Remediation, Consolidation and Transformation Project for a German based global insurance and financial service provider. The scope of work includes for operations in 32 countries worldwide:
- Active Directory Assessment and Transformation – Assessment of AD forest, AD TOM (Solution Design) preparation, Reporting, effort estimation, documentation and SharePoint management
- AD Security Remediation – Acting as point of contact for security remediation for Mexico, Brazil, Canada and United States and track and perform global reporting.
- Identity and Access Management global roll-out – Identities onboarding, Account Clean-up, Global Reporting and Escalation Management
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Managed client relationships through regular check-ins and updates on project progress.
- Identified areas of improvement for clients'' operations, implementing targeted solutions to increase productivity.
Assistant Manager
Information Services Group (ISG Inc/ Alsbridge Inc)
04.2017 - 03.2019
Senior Team Lead
Information Services Group (ISG Inc/ Alsbridge Inc)
02.2016 - 03.2017
Team Lead/Specialist (Level 9) - Bid Management
Accenture, India
09.2013 - 02.2016
- Manage end to end RFP response design and coordinate with different stakeholders to ensure the fitment of solution with the expectations for Microsoft technologies for custom development, mobility, collaboration, cloud, ERP and CRM
Team Member (Level 10) - Proposal Management
Accenture, India
08.2011 - 08.2013
Consultant with Group Sales
Capgemini India Pvt. Ltd
07.2010 - 08.2011
- Sales Support transformation: Designing, developing the strategies for identifying a platform for easy access of the bid support content to help and support the Sales fraternity to address the bid responses and other sales related presentation in an effective way
Senior Executive - Presales and Proposal Management
HCL Technologies Ltd
06.2008 - 07.2010
- Proposal Management, Pricing and solutioning of RFIs / RFPs / RFQs of BPO for Banking and Financial Services Industry segment
Management Trainee
HCL Technologies Ltd
06.2007 - 06.2008
Education
Senior Management Program -
Indian Institute of Management
12.2022
MBA - International Business with specialisation in Marketing and Systems
PSG Institute of Management
Coimbatore12.2007
Bachelor - Information Technology
IGNOU
12.2003
Skills
- Sourcing Advisory
- Shared Service Advisory
- Target Model Design
- Cost transformation
- Value Assurance
- Business Case Creation
- Cloud Maturity Assessment and Advisory
- IT Strategy and Roadmap
- Program and Project Management
- Contract Renegotiations
- Contact Centre Transformation
- Financial modeling
- Cost optimization
- Vendor management
- Digital transformation
Accomplishments
• ISG Spot-On Awards (Multiple)
• CEO Hall of the Fame Award (Project Specific)
• Feather in the Cap (FITC) – The Titan Award
• Avanade Orange Award – Best Support Team
• Accenture ACE Award
Certification
- Automation Anywhere certified RPA Business Analyst
- Blockchain Essentials and Design Thinking Practitioner Badge by IBM
- PMI member and completed 35 PDU Training. PMP Trained by Simplilean.
- Completed ITIL v3 Foundation certification
Languages
English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Timeline
Consulting Manager
Information Services Group (ISG Inc/ Alsbridge Inc)
04.2023 - Current
Senior Consultant
Information Services Group (ISG Inc/ Alsbridge Inc)
01.2021 - 03.2023
Consultant
Information Services Group (ISG Inc/ Alsbridge Inc)
01.2019 - 12.2020
Assistant Manager
Information Services Group (ISG Inc/ Alsbridge Inc)
04.2017 - 03.2019
Senior Team Lead
Information Services Group (ISG Inc/ Alsbridge Inc)
02.2016 - 03.2017
Team Lead/Specialist (Level 9) - Bid Management
Accenture, India
09.2013 - 02.2016
Team Member (Level 10) - Proposal Management
Accenture, India
08.2011 - 08.2013
Consultant with Group Sales
Capgemini India Pvt. Ltd
07.2010 - 08.2011
Senior Executive - Presales and Proposal Management
HCL Technologies Ltd
06.2008 - 07.2010
Management Trainee
HCL Technologies Ltd
06.2007 - 06.2008
Bachelor - Information Technology
IGNOU
Senior Management Program -
Indian Institute of Management
MBA - International Business with specialisation in Marketing and Systems
PSG Institute of Management
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