Rajesh Kumar
Gaya
Summary
Dynamic Mobile Repair Technician with extensive experience in diagnosing and repairing devices, including screens and batteries, while providing exceptional customer support. Proven ability to troubleshoot hardware and software issues effectively, ensuring high customer satisfaction. Skilled in parts replacement and inventory management, consistently delivering prompt and reliable service.
Overview
8
8
years of professional experience
9
9
years of post-secondary education
Work History
Mobile Repair Technician
self
Ranchi
12.2016 - 02.2025
- Diagnosed mobile device issues and identified necessary repairs.
- Repaired screens, batteries, and charging ports using specialized tools.
- Provided technical support to customers regarding device functionality.
- Educated customers on device maintenance and best practices.
- Managed inventory of parts and supplies for efficient operations.
- Maintained a clean and organized workspace for optimal efficiency.
- Repaired damaged ports, jacks and connectors on mobile devices.
- Replaced broken parts such as LCD screens, motherboards and batteries in mobile devices.
- Troubleshot hardware components such as RAM, ROM, SIM cards.
- Resolved software compatibility issues between different platforms.
- Followed manufacturer guidelines when performing repairs or upgrades.
- Provided technical support to customers regarding their mobile devices.
- Diagnosed network connectivity problems in mobile devices.
- Created detailed repair reports for each job performed.
- Utilized specialized tools to troubleshoot complex hardware issues.
- Performed diagnostic tests on mobile devices to identify and troubleshoot issues.
- Maintained inventory of spare parts for repairs.
- Inspected returned products for warranty-related defects or damage.
- Satisfied customers with prompt service and patient, easily-understood explanations of technical issues.
Education
Bachelor of Arts -
Santosh Kumar Mahavidyalya Sherghati Gaya
Gaya, india 06.2016 - 08.2025
Skills
- Mobile device repair
- Hardware troubleshooting
- Software diagnostics
- Parts replacement
Timeline
Mobile Repair Technician
self
12.2016 - 02.2025
Bachelor of Arts -
Santosh Kumar Mahavidyalya Sherghati Gaya
06.2016 - 08.2025
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