RAJESH KUMAR

To ensure that the team provides consistent quality of work in accordance with international standards, with the purpose of achieving total guest satisfaction, organizational profitability, and ensuring an atmosphere of high team morale. Organized Assistant Executive Housekeeper with broad experience in managing housekeeping operations for large hotels. Possess strengths in team leadership, inventory management and quality control to ensure guest satisfaction. Demonstrated ability to streamline processes, resulting in improved efficiency and productivity. Have consistently contributed positively towards maintaining high standards of cleanliness, promoting staff morale, and exceeding guest expectations.

• Executive of the Year, Hotel Clarks Amer, Jaipur - 2014
• Winning ways manager of the quarter, 2018
• Winning Ways Trailblazer Program IHG - 2019
• Winning ways, manager of the quarter, IHG - 2020
• Manager of the Year Hotel, The Ananta Udaipur - 2023

• Provides functional assistance and direction to all departments.
• Ensures VIPs receive special attention.
• Spot check rooms to verify the hotels standards are being met.
• Inspects front of house and back of house regularly for cleanliness.
• Maintain good employee relations, review employee performances and efficiently.
• Interview, hire, train, transfers and promotion recommendation.
• Regular Audits to ensure all standards are followed by team.
• Analyses and approves discounts and rebates.

• Demonstrate service attributes in accordance with industry expectations and company standards including:
• Being attentive to Guests.
• Accurately and promptly fulfilling guest’s requests.
• Demonstrating a 'service' attitude.

• Co-ordinate with Executive House Keeper in the preparation of the Departmental annual Budget and work to achieve the budget by monitoring and controlling the departmental operations, considering revenue and expenditure.
• On an ongoing basis, control and analyses departmental costs to ensure performance against budget; implementing corrective measures where necessary to produce positive business results.
• Effectively manage staffing costs by preparing efficient work schedules in line with legal requirements.

• Work within the company’s Human Resource Management System to ensure the departmental performance of staff is productive.
• Plan for future staffing needs.
• Recruit in line with company guidelines.
• Prepare detailed induction programmes for new staff.
• Maintain a comprehensive, current and guest focused set of departmental standards and procedures and oversee their implementation.
• Ensure training needs analysis of your departmental staff is carried out and training programmes are designed and implemented to meet needs.
• Actively work at developing your staff and identify high potentials.
• Maintain training records for all direct reports and ensure they do the same for their staff.
• Conduct probation and formal performance appraisal in line with company guidelines.

• +918005784976
• +919636190339

• IDS & Micros Software
• Wish net
• Opera

• Father's Name: Sh. Maheshwar Paswan
• Date of Birth: 04/18/88
• Gender: Male
• Nationality: Indian
• Marital Status: Married