Rajesh Kumar
Hyderabad,TS
Summary
Results-driven Product Manager with over 16 years of cross-functional experience in product strategy, business analysis, and digital transformation for enterprise solutions. Proven track record in leading Agile teams to drive product innovation and deliver measurable business impact through data-driven decision-making. Skilled in defining comprehensive product roadmaps, fostering collaboration with stakeholders, and launching initiatives that enhance customer value while streamlining processes and increasing operational efficiency. Committed to leveraging expertise to create impactful solutions that align with organizational goals and elevate user experiences.
Overview
16
16
years of professional experience
Work History
Senior Business Analyst - Product Owner
Factset
04.2022 - Current
- Write specs, product requirements, user stories, and system requirements aligning with the agile methodology of product development.
- Supported leadership team with reporting, analysis, and business presentations to inform divisional strategies.
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Evaluates, reviews, and prioritizes Content needs; works in agile setup with engineering teams to deliver the product
- Coordinate with product, content, and technical teams to address bugs, and provide timely resolution for issues with existing products and products at different stages of development.
- Identify areas of improvement with existing tools and transform old tools into new tools to meet industry and market standards for the products
- Design and execute test cases that match end-user expectations and requirements
- Facilitate user acceptance testing, functional and regression for all applications, and drive towards continuous integration and delivery through automation.
- Proactively identify areas of improvement with the existing tools and help reduce the manual collection process
- Maintain a healthy product backlog for the engineering teams for all projects under digital transformation and automation
- Articulates the product roadmap at different levels/client groups based on the need of the recipient; needs to be strategic and tactical as per the need of the hour
- Analyzed data to identify root causes of problems and recommend corrective actions.
Business Analyst II - Agile
Factset
12.2018 - 04.2022
- Collaborate with enterprise stakeholders and end users to identify, understand, and document business and technical processes and requirements.
- Track and improve team workflow to identify and improve efficiencies in software development, product management, and operational functions.
- Develop and implement business solutions within the assigned products and areas of responsibility
- Identify new areas of product research and development and performs necessary analysis and evaluation of alternatives.
- Quality Assurance of the Applications / Database Quality data to the clients
- Utilized data visualization techniques to present and explain complex data sets.
- Managing the client RPDs / Analyzing the client and internal RPDs/ data queries Query Resolution / Continuous Improvement of quality-related processes
- Identifying Process and tool improvising opportunities, Root cause analysis and translating them into enhancements
- Identifies needs for, developing, publishing, and presenting productivity, timeliness, and accuracy reports. Track and improve productivity, timeliness, and quality of the collected data
- Data analysis – Identify possible improvements to our data and workflows
- Handle regular & ad hoc assignments/Content Projects, and provide day-to-day assistance with new projects and offer feedback
- Assist production teams in planning and providing necessary suggestions on ways to achieve team targets.
- Developed customized reports, summarizing and presenting data in visually appealing format.
Business Analyst
Factset
12.2015 - 12.2018
- Managing workflows Smooth process flow
- Quality Assurance of the Applications / Database Quality data to the clients
- Managing the client RPDs / Analyzing the client and internal RPDs/ data queries Query Resolution / Continuous Improvement of quality-related processes
- Managing production, Documentation of the processes for training, process policy formulation MIS reporting, and Training
- Identifying Process and tool improvising opportunities, Root cause analysis and translating them into enhancements
- Working in coordination with the Engineers along with the Senior Business Analyst to develop the same Content tools for quality improvement or MIS
- Identifies needs for, developing, publishing, and presenting productivity, timeliness, and accuracy reports. Track and improve productivity, timeliness, and quality of the collected data
- Data analysis – Identify possible improvements to our data and workflows
- Ability to create quality checks on FactSet databases to identify and fix anomalies
- For new data collection additions, can review coverage & implement collection processes.
- Handle regular & ad hoc assignments/Content Projects, and provide day-to-day assistance with new projects and offer feedback
- Provide training for team members to develop RPD support
- Ad-Hoc management of the daily production schedule for the team.
- Assist production teams in planning and providing necessary suggestions on ways to achieve team targets.
Quality Control Associate
Factset
09.2010 - 12.2015
- Audit and ensure the timely completion
- Reports for Quality Assurance purposes and also responsible for team’s accuracy scores
- Prioritization of audits from the given sample Providing feedback and counseling
- Recommend and ensure procedural changes required for enhancing the quality
- Periodical correspondence with Team Leaders, Process specialists on all quality-related issues with Error Analysis and feedback on individuals
- Identification of trends in audits, escalating and resolving such errors identified
- Implement various Quality initiatives in the projects assigned
- Develop and deliver project-specific training modules for associates for understanding various quality concepts
- Respond promptly to e-mails, RPDs, and other issues
Research Analyst
Factset
06.2009 - 09.2010
- To capture key company data after understanding and analyzing the financial reports/press releases/filings/websites published by companies
- Know when to source relevant vs. irrelevant press releases (i.e. updates, regulatory, etc.)
- Utilize the Internet for additional ad-hoc research
- Responsible for correctly creating/updating events, by following the guidelines of the process
- Responsible for updating companies events within the specified timelines
- Assist in the interpretation of data and analytical skills
Education
CFA - Chartered Financial Analyst
ICFAI University
01.2008
DBF - Diploma in Business Finance
ICFAI University
01.2006
B.com - undefined
Delhi University
01.2005
12th - undefined
Kendriya Vidyalaya
01.2002
10th - undefined
Kendriya Vidyalaya
01.2000
Skills
- Product Roadmap Development
- Agile & Scrum Methodologies
- Stakeholder Management
- Process Improvement & Automation
- User Acceptance Testing
- Solution Design & Requirement Gathering
- Market & Competitor Analysis
- Data Analytics & Reporting
- Forecasting and planning
- Technology architecture analysis
Accomplishments
- Led end-to-end development and production deployment of GEN AI–powered automation solutions for event document management—achieving 99% document relevancy recall and streamlining review workflows through ML-based auto-rejection, which resulted in 6+ FTE productivity gains and a 63% reduction in manual reviews .
- Modernized legacy data processing pipelines by deprecating outdated tools (NIRNAY), employing robust ML models and prompt engineering for real-time document relevancy, classification, and metadata extraction .
- Architected and delivered the MVP1 Alchemist Corrected Transcript (ED2), enabling scalable S2T data workflows with production-ready deployment, enhanced data accuracy, audio speed optimizations, and support for multi-audio streams .
- Designed and implemented Power BI dashboards and adoption analytics for actionable business intelligence and high-impact metric reporting .
- Rolled out feature enhancements such as editor shortcuts, HTML-to-Docx automation, and robust document storage, improving user experience, stability, and overall process efficiency .
- Successfully managed production transfers, OW call deployments, major bug fixes, and support for enterprise solutions (Genesys integration, NRT dashboard) to maximize platform reliability and cross-system interoperability .
- Presented GEN AI advances and best practices in internal forums, influencing broader AI adoption and process automation across the organization .
Extra-curricular Activities
1st Prize in the Quiz organized in the office (2010)
Timeline
Senior Business Analyst - Product Owner
Factset
04.2022 - Current
Business Analyst II - Agile
Factset
12.2018 - 04.2022
Business Analyst
Factset
12.2015 - 12.2018
Quality Control Associate
Factset
09.2010 - 12.2015
Research Analyst
Factset
06.2009 - 09.2010
DBF - Diploma in Business Finance
ICFAI University
B.com - undefined
Delhi University
12th - undefined
Kendriya Vidyalaya
10th - undefined
Kendriya Vidyalaya
CFA - Chartered Financial Analyst
ICFAI University