Excel Sheet
Rajesh Kumar N J
Customer Service / Merchandising
Bangalore
Summary
Customer Service / Merchandising with 18 years of experience applying supply chain knowledge to work effectively and productively within negotiated time frames. Pays close attention to detail, analyzing current trends to plan strategic promotions, offers and markdowns to meet revenue goals. Strong background in inventory and delivery management. Perceptive Customer Service Cum Merchandising with adequate experience in managing budgets and negotiating with suppliers / Vendors. Goes the extra mile to increase sales and profits and achieve growth.
Overview
17
17
years of professional experience
5
5
years of post-secondary education
5
5
Languages
Work History
Customer Service / Merchandising
MAGNUM ENTERPRISES
08.2020 - 09.2022
- Company Overview: Magnum Enterprises is Labeled for the leading Brand Reliance (Net Play, DNMAX, John Players) for United Kigdom and India
- It caters to a very renowned & versatile customer base
- Resolved customer complaints with empathy, resulting in improved satisfaction ratings.
- Delivered personalized recommendations based on individual customer needs, driving sales growth.
- Maintained up-to-date knowledge of company policies, procedures, and promotions for accurate information sharing.
- Negotiated successful resolutions between customers and the company during disputes or disagreements.
Sr Merchandiser/ Customer Service
SCOTTS GARMENTS LTD
04.2015 - 06.2020
- Planned and participated in conference calls and meetings with planning and management departments.
- Developed strong vendor relationships to negotiate better pricing, improving profitability for the company.
- Managed seasonal merchandise transitions smoothly, ensuring timely delivery of fresh inventory while minimizing leftover stock.
- Worked closely with management in observing and actively monitoring sales.
- Performed quality assurance procedures while analyzing projects, resets and backroom processes.
Sr Merchandiser
BOMBAY RAYONS FASHION LTD
05.2009 - 03.2015
- Collected data, monitored project progress and finalized reports before reporting to management.
- Played a pivotal role in the development and execution of successful seasonal campaigns, generating increased store traffic.
- Championed strategic collaborations with external brands to diversify product offerings and attract new customers.
- Analyzed local markets and opportunities to improve marketing strategies.
Merchandiser
KARLE GROUPS LTD
07.2005 - 04.2009
- Company Overview: Karle Group is one of India's largest and fastest growing manufacturers and exporters of readymade garments
- Updated pricing and signage to complete product displays and educate customers.
- Sample Development according to customer requirement.
- Assisting Sr. Merchandiser and Head of Department.
- Follow up on New orders.
Education
High School Diploma -
Apparel Training And Design Centre
Bengaluru, India 04.2001 - 01.2004
Inustrial Training Institute - Electrical And Electronics
Acharya Polytechnic
Bengaluru, India 04.1996 - 01.1998
Secondery School Certificate - SECONDERY SCHOOL
St' Marys Convent
Bengaluru, India 01.1994 - 01.1995
Skills
Product Development
Additionalinformation
- Have Awarded for 100% Shipment & time Delivery, 2007
- I have made my own formulated Excel cost sheet with all the information inside, which is been appreciated by the CEO of Scotts Garments Ltd.
- I Have been as Class Representative and fashion show designer.
Personal Information
- Total Experience: Merchandiser with 18 years of experience applying supply chain knowledge to work effectively and productively within negotiated time frames. Pays close attention to detail, analysing current trends to plan strategic promotions, offers and markdowns to meet revenue goals. Strong background in inventory and delivery management. Perceptive Merchandising with adequate experience in managing budgets and negotiating with suppliers. Goes the extra mile to increase sales and profits and achieve growth.
- Age: 45
- Current CTC: 1,20,000 Per Month
- Passport Number: U2804818
- Date of Birth: 04/02/78
- Gender: Male
- Nationality: India
- Marital Status: Married
Software
ERP / SAP
Visual Gems
Water Colour Painting
Watercolor paint is an ancient form of painting, if not the most ancient form of art itself.
Whereas i do painting of nature and wild life most fully.
Timeline
Customer Service / Merchandising
MAGNUM ENTERPRISES
08.2020 - 09.2022
Sr Merchandiser/ Customer Service
SCOTTS GARMENTS LTD
04.2015 - 06.2020
Sr Merchandiser
BOMBAY RAYONS FASHION LTD
05.2009 - 03.2015
Merchandiser
KARLE GROUPS LTD
07.2005 - 04.2009
High School Diploma -
Apparel Training And Design Centre
04.2001 - 01.2004
Inustrial Training Institute - Electrical And Electronics
Acharya Polytechnic
04.1996 - 01.1998
Secondery School Certificate - SECONDERY SCHOOL
St' Marys Convent
01.1994 - 01.1995
Similar Profiles
Jatin BansalJatin Bansal
Security Guard at Magnum Protective ServicesSecurity Guard at Magnum Protective Services
Angela LoveAngela Love
Office Manager at Magnum LTDOffice Manager at Magnum LTD
Matthew HasskampMatthew Hasskamp
Lead Machinist at Magnum MachiningLead Machinist at Magnum Machining
Manjunath ShekarManjunath Shekar
Head – Business Analysis & Marketing at Rosenberger IndiaHead – Business Analysis & Marketing at Rosenberger India
Madhi Vaanan SMadhi Vaanan S
Senior Engineer at Brillio TechnologiesSenior Engineer at Brillio Technologies