Rajesh Kumar R
Thiruvalla
Summary
Results-driven operations manager with expertise in resource allocation, team collaboration, and performance analysis. Proven track record of optimizing branch functionality and mentoring junior staff to achieve organizational goals. Dynamic operations professional with a strong background in strategic planning and effective communication. Successfully managed project timelines and coordinated staff schedules to enhance efficiency and drive performance improvements. Skilled Area Manager with experience mentoring and directing new team members.
Overview
14
14
years of professional experience
Work History
Area Manager
IDFC First Bharat Limited
Alappuzha
09.2024 - 11.2025
- Managed daily operations to ensure smooth branch functionality.
- Coordinated staff schedules to optimize resource allocation and coverage.
- Facilitated team meetings to discuss performance and operational goals.
Senior Recovery Executive
Shriram Finance Limited
Chengannoor
01.2023 - 08.2024
- Managed project timelines, ensuring alignment with organizational goals and stakeholder expectations.
- Mentored junior staff on best practices in strategic planning and execution methodologies.
- Developed and implemented strategies to increase executive efficiency.
Collection Officer
Indusind Bank
Thiruvalla
01.2012 - 11.2022
- Managed customer accounts to ensure timely collection of outstanding payments.
- Communicated with clients to resolve payment discrepancies and disputes effectively.
- Developed payment plans tailored to client financial situations and needs.
Education
Bachelor of Arts - English
M.K University
Madurai04-2021
GED -
P M V H S S Peringara
Thiruvalla04-2006
High School Diploma -
P M V H S S
Thiruvalla04-2004
Skills
- Operations management
- Resource allocation
- Strategic planning
- Performance analysis
- Customer relationship management
- Payment resolution
- Team collaboration
- Effective communication
- Staff scheduling
- Time management
Accomplishments
Top Performer, March 2025 - High Collection Performance in Cluster, IDFC First Bharat Limited.
Timeline
Area Manager
IDFC First Bharat Limited
09.2024 - 11.2025
Senior Recovery Executive
Shriram Finance Limited
01.2023 - 08.2024
Collection Officer
Indusind Bank
01.2012 - 11.2022
Bachelor of Arts - English
M.K University
GED -
P M V H S S Peringara
High School Diploma -
P M V H S S
Affiliations
Volunteering