RAJESH M
Learning & Development Manager - SCM
Bengaluru,KA
Summary
Learning and Development professional with 7+ yrs of experience in various domains like E-commerce, Logistics, SCM (Supply Chain Management) and Aviation.
Overview
4
4
years of post-secondary education
8
8
years of professional experience
Work History
Manager - Learning and Development
Flipkart (acquired Myntra in 2021)
04.2019 - Current
- Content Development of new process as per the SOP for RPC & FC’s.
- Minimized leakages and efficiency on process alignment helped amplified speed of Operations.
- Association with brands for their marketing and advertising to generate revenues on campaigns.
- Changed the handover & packing process and proposed several initiatives for improvement in Inwarding.
- Accountable for end to end RCA of training gaps, managed network of multiple stakeholders and periodically review & lead SLAs.
- Responsible for training fulfilment of B2B offline stores and coordination with all stakeholders.
- Improved the training methodology through Simulation, Interactive tech, VR & Noticeboard App.
- Improvement in Scaling up the process at RPC – Minimized Q2 error, Wrong rejection reason, LIQCF.
Training Manager
Rivigo Logistics
11.2017 - 04.2019
- Designed and implemented learning and development content and processes to improve metrics
- Continual development of Learning repository addressing the gaps in process at various levels
- Coordinated with central finance to route timely payments through Zoom Dashboard
- Independently negotiated & coordinated with 80+ vendors for order value of INR 2 Cr
- Built a sales rocket-ship at Rivigo. A predictable sales engine, to amplify sales through customer, operational and business support
Executive Trainer
IndiGO (InterGlobe Aviation Limited)
05.2015 - 11.2017
- Drafted SOP to ensure secure and safe flight operations under KIAL & DGCA guidelines
- Established Mishandled/damaged baggage flow across PAN India.
- Initiated and oversaw the end to end integration of two internal business units for Baggage Handling Management.
- Designed content for of Emergency Response Procedures under KIAL & DGCA guidelines.
- Developed new process for MIS generation, and successfully coordinated its implementation.
Sales Consultant
Anamallais Motor Pvt Ltd, RENAULT
05.2012 - 09.2013
- Managed planning and organizing marketing events on monthly basis.
- Mentored 16 trainees for 5 branches; Organized recruitment drive at 5 colleges & selected 15 students
Education
BBM (Bachelor of Business Management) -
Bharathiar University
08.2009 - 04.2012
MBA - Aviation & Marketing
Hindustan University
09.2013 - 04.2015
Skills
MS Office
undefinedAccomplishments
- Standardized Training Process across all FDC's
- Heading south warehouse training team monitoring KPIs, process improvements, planning & budgets
- Introduced Reward and Recognition in all functional areas Process champ, QC Expert
- Awarded as the best regional trainer for achieving Zero DEPS (Damage Excess Pilferage Shortage)
- BP Performance enhanced through Training OU wise to improve first mile & last mile connections.
- Expanded serviceability of pin codes in Indian States (Karnataka and Tamil Nadu)
Timeline
Manager - Learning and Development
Flipkart (acquired Myntra in 2021)
04.2019 - Current
Training Manager
Rivigo Logistics
11.2017 - 04.2019
Executive Trainer
IndiGO (InterGlobe Aviation Limited)
05.2015 - 11.2017
MBA - Aviation & Marketing
Hindustan University
09.2013 - 04.2015
Sales Consultant
Anamallais Motor Pvt Ltd, RENAULT
05.2012 - 09.2013
BBM (Bachelor of Business Management) -
Bharathiar University
08.2009 - 04.2012
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