Dynamic leader with a proven track record in spare parts business and inventory management, enhancing customer relationships and expanding market share through innovative strategies and effective team management. Skilled in data analysis and customer relationship management, I excel in driving growth and improving operational efficiency. Achieved significant territory growth by leveraging excellent communication and problem-solving abilities.
Overview
16
16
years of professional experience
Work History
Manager-Business Development
Moozza Footwear LLP-Manufacturer and Exporter
Bahadurgarh
04.2022 - Current
Oversaw regional and local sales managers and staff.
Supported sales team members to drive growth and development.
Conducted market research and reported on competitors.
Improved profit margins by effectively managing expenses, budget and overhead, increasing closings and optimizing product turns.
Created and maintained relationships with key clients, partners, vendors, and industry professionals.
Maintained contact with existing customers through phone calls, emails, and visits to build strong relationships.
Developed and significantly grew assigned territory using strong engagement and marketing skills.
Implemented innovative approaches to improve overall customer experience.
Managed the process of identifying potential customers and developing new accounts.
Resolved customer complaints regarding sales and service.
Analyzed financial data including budgets and forecasts in order to assess current performance against strategic objectives.
Monitored market trends, customer feedback, and competitor activities to identify opportunities for growth.
Gained market share in new sales performance through aggressive team training.
Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
Coordinated Daily Field Reports (DFRs) and distributed to clients.
Supervised sales teams by providing guidance on how to effectively close deals.
Developed and implemented effective strategies to expand customer base and increase sales.
Assisted in the preparation of presentations for potential clients regarding products and services offered by the company.
Prepared detailed reports on sales performance for senior management review.
Completed day-to-day duties accurately and efficiently.
Manager-Spare Parts Business & Inventory Managemen
JR Sales & Services Pvt Ltd
Kolkata
10.2010 - 12.2020
Performed routine inspections at warehouses and stores in order to detect any discrepancies for flawless operation, and to support customers.
Controlled daily parts business activities to improve sales and inventory management.
Monitored inventory at optimum levels in order to anticipate future needs, prevent shortages, and minimize excess inventory and associated costs.
Utilized parts management software for inventory tracking, order processing, and managing stock efficiently.
Followed up on parts availability notices to keep customers informed about pace and process of work orders.
Built strong relationships with OEMs and vendors to ensure the timely delivery of parts at a competitive price.
Resolved any issues related to spare parts quality, quantity, and timely delivery.
Monitored the logistics and distribution of spare parts to all our branches and customers.
Maintained records of all incoming and outgoing parts, including pricing information and supplier details.
Liquidating excess and aging stock to maintain a high stock turn ratio and contribute to the company's profit and cash flow improvement.
Developed and managed a warehouse and transportation strategy to improve the supply chain.
Lead and manage a team of spare parts coordinators, warehouse staff, and logistics personnel.
Continuous review of staff performance, and provide training if required.
Maintained a high level of customer satisfaction by addressing spare parts inquiries and resolving issues effectively.
Closely worked with the service team, accounts, sales, and management to avoid any gaps and ensure proper ordering of spare parts.
Prepare and present regular MIS reports on spare parts inventory, procurement, distribution performance, and areas of improvement to senior management.
Analyze data and trends for forecasting spare parts requirements.
Conducted a regular audit at HO and all branches.
Ensured compliance with industry regulations and standards in spare parts management operations.
Mechanical Design Engineer
Jaiprakash Associates Ltd
Rewa
06.2009 - 09.2010
Used software and computer-assisted drafting equipment to aid in structural product design.
Implemented continuous improvement methodologies to reduce costs and improve manufacturing processes.
Assisted drafters in developing structural and mechanical design of products using computer-assisted design (CAD) software.
Performed calculations to ensure parts met design specifications such as strength, weight, and cost.
Ensured compliance with industry standards and regulatory requirements in mechanical designs.
Performed root cause analysis of problems, documented faults in tracking system and generated daily reports.
Eliminated machine defects by recommending operational adjustments.
Verified that all components used in a system complied with industry standards before finalizing the design.
Education
Certification Course - SAP-MM- Functional
CEPTA INFOTECH PVT LTD
New Delhi
12-2024
Diploma in 3D Modelling -Solid Works - 3D Modelling -Solid Works
CADD Centre Training Services
New Delhi
01-2010
MBA - International Business Management
University of Wales
United Kingdom
04-2009
B.E.-Mechanical - Mechanical Engineering
KIT College of Engineering
Kolhapur, Maharashtra
05-2006
Higher Secondary - Science
Central Academy
Rewa, M.P
05-2001
High School - All Subject
Jay Jyoti School
Rewa, M.P
05-1998
Skills
Customer relationship management
Data analysis
Market research
MS Word, PowerPoint, MS Excel (Advanced)
Google Sheets, Google Forms, Google Docs
SAP MM (Functional - P2P cycle)
Outlook, calendar management
Excellent time management
Excellent written and verbal communication
Flexible in timing as per the company's requirement
Problem solving
Attention to detail
Knowledge of parts
Collaboration
Excellent management
Affiliations
Actively involve in sports ( Indoor and outdoors like cricket , football, chess, badminton)
Updated with Global and local news
Interested in investing and share market
Swimming
Enjoy Travel and exploring new places
Timeline
Manager-Business Development
Moozza Footwear LLP-Manufacturer and Exporter
04.2022 - Current
Manager-Spare Parts Business & Inventory Managemen
JR Sales & Services Pvt Ltd
10.2010 - 12.2020
Mechanical Design Engineer
Jaiprakash Associates Ltd
06.2009 - 09.2010
Certification Course - SAP-MM- Functional
CEPTA INFOTECH PVT LTD
Diploma in 3D Modelling -Solid Works - 3D Modelling -Solid Works
CADD Centre Training Services
MBA - International Business Management
University of Wales
B.E.-Mechanical - Mechanical Engineering
KIT College of Engineering
Higher Secondary - Science
Central Academy
High School - All Subject
Jay Jyoti School
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