RAJESH MANDAL
Summary
With a dynamic 26+ year professional (India & Middle East) career reflecting pioneering experience and excellent performance in SEMICON’s SCADA & PLC, IoT, IBMS, HVAC control and ICT domain. I aim at rendering the same cutting edge on a Regional and National scale by, managing projects through liaison with of key stakeholders, closely tracking the task and establishing strategic partnerships to accomplish the projects on time hence increasing the customer satisfaction, revenue & gp increase.
Functionally and technically equipped with B. Tech in Electronics & Telecommunication engineering. I offer a proven Operation Management & core technical proficiency of total 26+ years (India & Middle East) in SEMICON, SCADA & PLC, IoT (Internet of Things), Integrated Building Management System (IBMS) and Heating Ventilation & Air-conditioning (HVAC) industry handling multi-cultural environments & responsibilities. Solution architect of SEMICON’s SCADA & PLC IoT, BMS, CCTV, FAS, Fire Suppression System, ACS, ELV & HVAC controls, and Data Centre solution Ability to grasp new ideas and integrate them into desired results. Experienced in successful management of diverse groups of people and delivery of the project on time in all situations.
Overview
29
29
years of professional experience
Work History
Package Owner/Dy. General Manager
Tata Projects Ltd
Gujarat
10.2023 - Current
- Company Overview: (Tata Project, SBU: Advance Tech Facility, in collaboration with Micron Technology in a groundbreaking venture to do EPC of an India’s first Advanced Semiconductor Assembly and Test plant (OSAT) in Sanand, Gujarat spread over 93 Acre land)
- Responsible for overall Engineering, Procurement & Construction of ELV & ICT packages (Value ~200 Cr) i.e. FMCS & LSS (SCADA, PLC and I&C), Fire Alarm System, Public Addressing System, Access Control System, CCTV System and Passive Data Network at India’s first SEMICON OSAT facility.
- Responsible for entire SEMICON plant’s Infra Development assignments ie Design, Procurement , Implementation , Budget Approvals of IT Network, Electronic Security & Surveillance , Fire Alarm Systems.
- SPOC for the package. Responsible for coordinating with all stake holders (client, consultants, HO team, vendor and the site procurement, execution and commissioning team) and resolve the issues of the package. Final Delivery of the package is the responsibility of the package owner.
- Engineering co-ordination - Responsible for Coordinating with all consultants & Micron, including HO Design Support and ensure release of IFC drawings.
- Procurement Co-ordination – Review & issue of technical documentation for RFP and coordinate the TER for vendor finalization.
- Vendor coordination – Responsible for Coordinating with vendor for requisite submittals, maintain Master document list, co-ordinate approval of vendor drawings with all consultants, HO Design Support & Micron.
- Conduct Vendor Kick-off meeting. Ask for package execution schedule, including schedule of all submittals and all approvals timelines.
- Conduct weekly package vendor management meetings. Maintain an open issues tracker for the packages with action items for all stakeholders.
- Project Scheduling Support – Responsible for Coordinating with vendor/all stake holders and ensure to adhere to schedule at all stages like engineering, execution and commissioning activities and escalate the delays, seek HO support well in advance.
- Support activity planning with execution and commissioning teams.
- Review & Approval of Invoices as per engineering / vendor documentation submission.
- Coordinate Statutory Requirements.
- Support Document Control in keeping the Vendor RFI, shop drawing and submittal log updated. Ensure that all formal project documentation & contractual communications are done through Document Control.
- Coordinate with QC team for FAT and other inspections before the delivery of material to site and through the execution stages.
- Coordinate with EHS & Admin teams & facilitate induction/accommodation facilities as per PO terms.
- Package Progress Reporting: To present the status update weekly to the Project director, HO team in review meetings.
- Managing 5Nos Direct Employees and 15Nos indirect employees of our Design Partners.
- (Tata Project, SBU: Advance Tech Facility, in collaboration with Micron Technology in a groundbreaking venture to do EPC of an India’s first Advanced Semiconductor Assembly and Test plant (OSAT) in Sanand, Gujarat spread over 93 Acre land)
Project Head
Mustafa Sultan Security & Communication
Oman
12.2020 - 04.2022
- Responsible for Overall Project Management and Administration of Mustafa Sultan’s SECOM division.
- Manage and supervise operations including Projects, Planning, Engineering, supply chains, logistics and PMO.
- Ensure all budgeted financial parameters (Revenue, Cash Flow) are met on a Monthly basis.
- Develop new strategies to achieve project objectives – timely completion of the project as per contract and with utmost satisfaction to all stakeholders.
- Assessing the customer feedback, evaluating areas of improvement & providing critical feedback to the associates on improvements and achieving higher customer satisfaction metrices.
- Developing and managing and driving detailed program management plans that define key activities, deliverables, timelines, and resource requirements to achieve program objectives.
- Driving the projects to adhere to project schedules, estimates, and budgets that are complete, realistic, and meets program goals.
- Ensuring clear and concise requirement definitions are incorporated into project design and execution.
- Managing in-house staff, contracting staff, project teams and any combination of work to facilitate the delivery of complex Security projects and programs.
- Conducting risk analysis, developing, and managing mitigation strategies.
- Managing a TEAM of approx. 25 members.
Project Director
Tata Advanced Systems Limited
India
06.2020 - 11.2020
- Handling end-to-end management of project deliverables encompassing kick-off meeting to Site hand over.
- Performing all Program management processes for Integrated Security Solutions Project in the Homeland Security Space.
- Manage and supervise operations including Projects, Planning, Engineering, Software, supply chains, logistics and PMO.
- Ensure all budgeted financial parameters (Revenue, PBIT, Cash Flow, Working Capital) are met on a Monthly basis.
- Develop new strategies to achieve project objectives – timely completion of the project as per contract and with utmost satisfaction to all stakeholders.
- Assessing the customer feedback, evaluating areas of improvement & providing critical feedback to the associates on improvements and achieving higher customer satisfaction metrices.
- Developing and managing and driving detailed program management plans that define key activities, deliverables, timelines, and resource requirements to achieve program objectives.
- Driving the projects to adhere to project schedules, estimates, and budgets that are complete, realistic, and meets program goals.
- Ensuring clear and concise requirement definitions are incorporated into project design and execution.
- Managing in-house staff, contracting staff, project teams and any combination of work to facilitate the delivery of complex Security projects and programs.
- Conducting risk analysis, developing, and managing mitigation strategies.
- Taking decisions at both the operational and strategic levels.
- Developing statements of work (SOW), evaluating proposals and conduct vendor selections.
- Identifying and partnering with both internal and external program stakeholders.
- Communicating plans, status, and issues to senior level management, client, and stakeholders with weekly/monthly, as defined by reporting manager.
- Monitor program results against technical specifications & performance measures and adjust accordingly.
- Assigning work, managing program & cross-functional teams comprising full time employees and contractors.
- Developing and cultivating relationships with cross-functional program team members and work closely with business and operations partners to ensure acceptance, quality, and integrity of program goals and initiatives.
Account Manager
Honeywell
India
08.2016 - 04.2020
- Company Overview: Global Engineering Services
- Responsible for Operation Management in META Region (Middle East, Turkey and Africa) to showcase Global Engineering Services (GES) capability and enhancing visibility in HBS world.
- Map the customer organization, Identify key stakeholders and influencers who will support GES engagement.
- Carry out intense Voice-Of-The-Customer interviews in order to deepen understanding of the needs of various customer segments, clarify value of GES offerings to customers.
- Work with the regional HBS Sales, Install, Service and P&E organization to understand the key pursuits and build a pipeline for GES utilization.
- Plan periodic visits & calls with appropriate stakeholders to cover: Sales strategy, Key pursuits - build on forecast, Current opportunities - build on front log/backlog & Operation Reviews.
- Expand on GES support portfolio - venture into new geographies or new support segments.
- Plan, Monitor, track and deliver AOP plan for the META pole and 5 Nos Global Initiatives.
- Engineering Design & Deployment of GES-HBS LOB STARP plans in operations (Deployed 3 Nos).
- New vendor development to increase Flex remote engineering Capacity.
- Monitor, Track and maintain HOS (Honeywell Operating Process) key metrics i.e. CSI, NPS, OTTR, Utilization, Billability.
- Monitor, Track and maintain MOS (Opportunity identification, Escalation, Execution, reviews, GAP analysis).
- Project acceptance, Workforce planning for all GES remote and onsite engineers, ensure weekly SAP timesheet.
- Assistance for Visa /Work Permit processing and administration.
- Manage Invoicing Data, CAPEX And Lab Requirements.
- Global Engineering Services
- Responsible for Business Development and Delivery of Global Engineering Key Initiatives: Connected Commissioning, Command Control Suite (CCS), Business Performance Suite (BPS), support to Honeywell Software Centre (HSC), EBI 5star/7Star User Interface Development and Global Delivery.
- HPD deployment and administration for the respective group.
- Training plan for the team.
- Managing a core Engineering TEAM of approx. 50 members.
Project Director
Shahjan Trading Co WLL.
Qatar
06.2014 - 08.2016
- Responsible for Overall Project Management and Administration of prestigious Major Project of 2000 Nos IP CCTV at Qatar University, value 38Mn (QAR) ~ 10.5 Mn (USD).
- Responsible Project Charter, Work Program Baseline & Recovery Program Planning in Primavera & its approval from consultant.
- Responsible for Planning of S-Curve & Manpower Histogram for the Project.
- Responsible for ELV & CIVIL Shop Drawing as per ICT, BICSI & QCS 2010 standards, Material Submittal, Engineering Design, QA/QC, HSE and Method Statement Approval.
- Responsible for HSE in the Project.
- Responsible for evaluating techno-commercial bids of various vendors as per tender specification, coordination with SCM, Buyer, Logistic coordination.
- Site Survey, Mockup Inspection, FAT & SAT, Quality Assurance.
- Ensure the target Billing, Revenue, and collection in the project as per approved cash flow.
- Project Stakeholder management.
- Project Risk Evaluation & its mitigation.
- Project Reporting Daily, Fortnightly & Every Month End.
- Handing Over and Closeout documentation.
- Managing a Team of ~200 people which includes Direct & Indirect Employees, Project Planner, Managers & Supervisors.
Dy. General Manager
Shahjan Trading Co WLL.
Qatar
12.2013 - 05.2014
- Responsible for Sales, Operations, Maintenance of BMS & ELV Division.
- Market and Competition analysis, accordingly, developing specific strategy suitable for the present market for organic growth.
- Business development with consultant for specifying the products / brands.
- Key Account Management.
- Develop Business Plan for a new fiscal year.
- Closely Monitoring and improvising the key functions of all departments i.e. Sales, Operation, Finance, Commercial, Procurement, Logistics and Transport.
- Closely monitoring opportunities from pre-draft stage to ensure favorable techno - commercial condition for the company for limiting the competition to gain an upper edge.
- Ensure the target Billing, Revenue and collection.
- Gather & evaluate employees’ performance.
- Managing a TEAM of ~75 members.
DGM & Head-IBMS Business
Intarvo Technologies
New Delhi
11.2012 - 11.2013
- Responsible for P&L of BMS & Security business in India.
- Responsible for and driving Solution Sales business development in India.
- Addressing opportunities from pre-draft stage to ensure favorable techno commercial condition for the company for limiting the competition to gain an upper edge.
- Key Account Management.
- Handling key functions of operations including Costing and Estimation, Engineering, Project Management and Material Planning.
- Ensure the target Billing, Revenue and collection.
- Regular Review and implementing action plan of PAN India CPM projects and reporting.
- Develop Plan for new fiscal year.
- Employee engagement.
- Gather & evaluate employees’ performance.
- Managing a team of 26 members for PAN India Delivery.
- Coaching and training on controls to regional Installation Managers.
National Lead-ROC & CPM
Johnson Controls
New Delhi
01.2010 - 09.2012
- Accountable for delivery of CPM projects since sales till closer.
- Liaison with key stakeholder of the projects for on time delivery of it.
- Tracking the progress of PAN India CPM projects and reporting.
- Ensure the collection of payments as per the terms and conditions of the order.
- Supporting Regional team in Selection & Offering the right product which suits the solutions offered to the Customer technically as well as commercially.
- Mitigating the risk and issue at project.
- Managing a Pan India team of 6 engineers directly reporting and liaison with regional GMs and Installation Managers.
- Regular interaction/ review with the team.
- Develop Plan for new fiscal year.
- Gather & evaluate employees’ performance.
- Sales support to the Regional GMs and its team member.
- Coaching and training on controls to regional Installation Managers and GMs.
- Responsible for Implementing Remote Operation Center (ROC) for India operation.
- Establishing continuous improvement, problem solving meeting with customers.
- Liaison with Business Consultants, PMC, Architects and customer.
Senior Manager Projects
Johnson Controls
New Delhi
01.2009 - 12.2010
- Responsible for P&L (Gross Margin Level) of North India Operation systems controls business.
- Responsible for all North India Project performance, lead, design & execute project plan.
- Lead and manage Pre-Bid Proposal activities.
- Establish professional relationships with customers to ensure customer satisfaction.
- Ensure that the baseline project documents are produced, maintained, made available to all parties concerned and effectively used.
- Managing a team of 25 engineers directly reporting and liaison with supporting staff like procurement, logistics, accounts and subcon.
- Monitor and Control the financial asset management (AR, UBR, DSO, DPO) of the project.
- Accurately report the status (resources, technical issues, customer satisfaction) of assigned projects on all key metrics.
- Managing the process of scope definition, including estimating and negotiations of contract / scope variations (change orders).
- Prepare sub-contract strategy, select sub-contractors, negotiate contracts and control.
- Work with After Market Service department to ensure that projects are properly closed out.
- Generate and lead management level presentations.
- Develop Plan for new fiscal year.
- Gather & evaluate employees’ performance.
- Coaching and training of Team.
- Sales coordination for upcoming projects in sales funnel.
- Process owner of CHILLER PLANT MANAGER (Solution of control for a HVAC system), India.
Deputy Manager Projects
Johnson Controls
New Delhi
01.2007 - 12.2009
Engineer - Service and Sales
Johnson Controls
Bangalore
01.2005 - 12.2007
- Responsible for planning, design, execution, and commissioning of all IBMS projects in North India.
- Assisting in Pre Sales and Sales process.
- Create and review equipment submittals, A-CAD drawings.
- Select and manage multiple subcontractors.
- Ordering of Overseas materials and its logistics.
- Negotiate and order locally purchased materials required for project.
- Develop control programming and graphics for control system, application specific programming and debugging.
- Maintain customer satisfaction by investigating concerns, implementing corrective action, and communication with staff, as needed providing customer feedback.
- Perform site surveys, utilize project plans to schedule work sequences and document work on each job.
- Administer BAS warranty service, maintenance contracts, ordering of BAS parts required under warranty or maintenance contract.
- Additional Profile: IT- Administrator, responsible for maintaining Exchange Server & network of Regional Office at Delhi.
Engineer-Customer Service
Blue Star Ltd.
New Delhi
01.2000 - 12.2001
- Responsible for Installation, testing & commissioning of Micro-Computer Control Center for Chilling Machines in whole Northern Region.
- Revamp jobs of building Automation System.
- Attending all breakdown calls of chillers related to Electronics in whole Northern Region.
- Troubleshooting of Building Automation System (Johnson Controls) at Various sites.
- To conduct routine checks and preventive maintenance of Micro-Computer Control Center to minimize downtimes of chilling machines.
- Implementing training on Building Automation Systems (BAS) for customer as well as operation and maintenance staff.
Associate Engineer (Third Party Payroll)
Johnson Controls
New Delhi
01.1999 - 12.2000
- Installation, testing & commissioning of BAS, FAS, ACS & CCTV.
- Providing technical support to COE Team which includes installation of PMI Software, creating Database, configuring Controllers, programming of IFC.
- Providing technical support to Service Team.
Site Supervisor
Sensotron Engg. Services.
New Delhi
01.1997 - 12.1999
- Operation & Maintenance (O & M) of BAS, FAS, Access & CCTV System at IFCI Tower, Nehru Place.
- Routine Checks and preventive maintenance of the BMS System to minimize downtime.
- Troubleshooting of the faults.
- Implementing training for new operation & maintenance staff.
Education
B.Tech - Electronics &Tele-Communication
JRN Rajasthan Vidyapeeth University
India01.2015
Diploma - Electronics & Tele-Communication
BSF-IT
Bangalore, India01.1997
Skills
- Account management
- Scope management
- Cost management
- Schedule management
- Procurement and vendor management
- Risk and issues management
- Communication management
- Project administration
- Techno-commercial expertise
- EPC (Engineering, Procurement, and Construction Projects)
Driving License
True, True
Languages
- English
- Hindi
- Bengali
Awards
- 2017, Bravo Star, Honeywell
- 2012, Merit Award (One of the highest honor in Johnson Controls from BU President)
- 2011, Certificate from ISHARE INSTITUTE of EXCELLENCE for conducting training on HVAC Control and BMS
- 2011, Outstanding Performance Award – Special Recognition at Johnson Controls
- 2011, Q2- Certificate of Appreciation for setting up ROC on trial run, at Johnson Controls
- 2010, Outstanding Performance Award – On time delivery of Accenture Project, at Johnson Controls
- 2009, Outstanding Performance Award – Operational Excellence, at Johnson Controls
Training
- Training on Data Center Design Concepts by Anixter at Qatar
- Training on Leadership LA-1, Johnson Controls at Pune
- Training on Contract Management, Johnson Controls Mumbai
- One Week training on York’s BACnet and ISN controls system, York Dubai
- Four days training on York’s remote monitoring system (RADAR), York Dubai
- One Week training on LON devices and TRANE BAS system, TRANE Istanbul (Turkey)
- One Week training on IT Administration, TRANE Dubai
- One-week training on TRANE BAS System, TRANE Mumbai
- Five days training on operation & maintenance of BMS System by Johnson Controls Representative at IFCI Tower, New Delhi.
- One-week training on Micro-Computer Control Centre by CEO of Micro-Control System (MCS) Inc., (Florida) at Blue Star Ltd Thane.
- One-week training on Optiview panel (Dynamic Graphic Panel), BACnet & VSD (Variable Speed Drive) by York International representative at Blue Star Ltd Bangalore.
Selected Achievements
- Developed a new User Interface (UI)/HMI concept for BMS in Honeywell, 7Star Graphics for EBI.
- Led a team to develop a tool (CMT) for Command Control Suite (Incident Management System).
- Created and implemented a unique service in Energy Management called REMOTE OPERATION CENTER (ROC) for Johnson Control India operation.
- Designed & implemented Pre-commissioning testing & simulation zig of IBMS system and York Chiller micro panel.
- Created an innovative unique solution called Touch Operated HVAC control, Chiller Plant Manager (CPM) Johnson Controls for Pharma Projects.
- Designed and implemented first integration of HOME AUTOMATION and BUILDING AUTOMATION in Johnson Controls in India.
- Consistently improved the project deliveries hence met customer satisfaction and awarded with internal appreciation certificates in Johnson Controls.
- Delivered the first IBMS project in Northern Region at Trane India Ltd.
- Received appreciation from VP- Projects at Blue Star Ltd, Delhi for resolving Y2K issue at one of its warranty sites.
- Successfully completed India’s first integration of York Chiller with Siemens & TRANE BMS at Blue Star Ltd.
- Delivered a prestigious project i.e. American Embassy School, Delhi renovation on record time.
Personal Information
- Passport Number: Z2487902
- Number of Children: 2
- Date of Birth: 08/01/76
- Nationality: Indian
- Marital Status: Married
Timeline
Package Owner/Dy. General Manager
Tata Projects Ltd
10.2023 - Current
Project Head
Mustafa Sultan Security & Communication
12.2020 - 04.2022
Project Director
Tata Advanced Systems Limited
06.2020 - 11.2020
Account Manager
Honeywell
08.2016 - 04.2020
Project Director
Shahjan Trading Co WLL.
06.2014 - 08.2016
Dy. General Manager
Shahjan Trading Co WLL.
12.2013 - 05.2014
DGM & Head-IBMS Business
Intarvo Technologies
11.2012 - 11.2013
National Lead-ROC & CPM
Johnson Controls
01.2010 - 09.2012
Senior Manager Projects
Johnson Controls
01.2009 - 12.2010
Deputy Manager Projects
Johnson Controls
01.2007 - 12.2009
Engineer - Service and Sales
Johnson Controls
01.2005 - 12.2007
Engineer-Customer Service
Blue Star Ltd.
01.2000 - 12.2001
Associate Engineer (Third Party Payroll)
Johnson Controls
01.1999 - 12.2000
Site Supervisor
Sensotron Engg. Services.
01.1997 - 12.1999
B.Tech - Electronics &Tele-Communication
JRN Rajasthan Vidyapeeth University
Diploma - Electronics & Tele-Communication
BSF-IT
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