Summary
Overview
Work History
Education
Skills
Accomplishments
Disclaimer
Languages
Personal Information
Timeline
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Rajesh Narra

Medak

Summary

Experienced in hub operations with a strong background in supply chain management, overseeing inbound and outbound logistics, and ensuring efficient processing of goods. Managed manpower planning based on projections, maintained vendor relationships for seamless operations, and implemented process improvements to enhance productivity. Achieved zero pendency on the floor through effective team guidance and adherence to safety standards. Demonstrated ability to monitor inventory accuracy and optimize transportation operations while maintaining a positive workplace atmosphere.

Overview

10
10
years of professional experience

Work History

Operations Lead

INSTAKART Services pvt lmt
Rayampet
08.2024 - Current
  • Ensure the hub’s opening and closing processes adhere to operational standards
  • Be accountable for overall hub operations, including maintaining efficiency, safety, and quality across all functions
  • Coordinate training, coaching, and engagement initiatives to enhance performance and reduce attrition
  • Describe your experience in processing orders, managing fulfillment, and ensuring timely deliveries.
  • Mention any experience in optimizing supply chain processes, improving efficiency, and reducing costs.
  • If applicable, describe your experience leading teams, motivating employees, and managing performance.
  • If relevant, highlight experience in last-mile delivery operations, including managing delivery routes, coordinating with delivery personnel, and ensuring customer satisfaction.
  • Include details about previous roles in similar industries, such as freight forwarding, logistics, or warehousing.
  • Describe any specific projects or initiatives where you have contributed to improving operations or reducing costs
  • Quantify your achievements, using numbers to demonstrate the impact of your work, such as increased efficiency, reduced costs, or improved customer satisfaction.
  • "Improved warehouse efficiency by implementing a new inventory management system, resulting in a [quantifiable achievement] reduction in storage costs.
  • Led a team of warehouse employees, motivating them to achieve performance targets and maintain high standards of safety
  • "Developed and implemented a new logistics strategy that improved delivery times by quantifiable achievement and reduced transportation costs by quantifiable achievement
  • Prepare and present daily/end-of-day reports, dashboards, and business reviews
  • Enforce SOP adherence, operational compliance, and safety measures for both people and facility.
  • Collaborate with local vendors and partners, manage budgets, petty cash, and hub-level financials.

Hub Operations

LOAD SHARE PRIVATE LIMITED
VIZAG
12.2023 - 07.2024
  • Taking Care of Over all SC Operations ( Inbound, outbound & Processing )
  • Planning manpower against the projections given by the meesho team
  • Taking care of Debits.
  • Guiding the team to improve their IPP.
  • Maintain the positive atmosphere in the work place
  • Vendor Management (Speaking with manpower vendors to provide the manpower for the smooth operations.)
  • Pendency clearance in daily basics
  • Coordinate with the LM team for any queries regarding the short and excess shipments.
  • Co ordinate with other SC If any short & excess bags received from their end
  • Guiding the associates to increase their Productivity
  • Training of new Associates
  • Maintain 5s in warehouse
  • Giving RCA For the pend ency (Hard stop,shortage& in transit )
  • Improvisation & Implementation of 'KAIZEN' for each and every process.
  • Maintain whole process by obtaining zero pend ency on the floor
  • Completed day-to-day duties accurately and efficiently.

Sr Executive

ECOM Express Pvt. Ltd.
Hyderabad
03.2022 - 10.2023
  • Handling Operations - (Inbound, Outbound, ) planning and manage logistics, warehouse, transportation and customer services
  • Direct inbound or outbound logistics operations, such as transportation or warehouse activities, safety performance, or logistics
  • Managing stock control and reconcile with data storage system and managing, planing the warehousing and daily operation
  • Responsible for overall security arrangements of the goods, Keeping track of quality, quantity, stock levels, delivery times
  • Created an effective system to take inventory of products in the warehouse, through the use of excel and other software to assist,which increased efficiency by 15%.
  • Conduct or review daily cycle count and audits for Inventory activities, such as storage, distribution, or transportation
  • Maintaining close relations with carriers, working with them on the optimization of transport operations and issues
  • Identifying the ways to increase productivity and decrease cost of product delivery,Managing to providing day level report and recommendations to client
  • Responsible for addressing & correcting the inventory mismatches in system as well as physical right from inward, Issuance, dispatches till customer end.
  • Monitor inventory accuracy at 100% and ensure Zero shrink.
  • Monitoring the performance of Transportation 3PL partner.
  • Monitoring the Slow Moving / Non-Moving inventory status and seek liquidation plan.
  • Conducting Cycle Count On daily basis and Maintenance of records of completed requisitions within a controlled and secured filing system
  • .Provided support to the warehouse team through weekly meetings, one-on-one performance reviews and ensured communication channels between other parts of the organization were accessible and information was transferred to warehouse staff promptly.
  • Maintaining safe and healthy work environment DC,Check pend-ency at DC and ensure all loads is attempted on Day 1 of receipt
  • Maintaining 2 Lack Square feet WH along with 80 Lacks capacity Inventory Level.
  • Supervise daily activities of the warehouse,supervising shipments, scheduling routes, tracking orders, floor productivity, shipping,and customer service.
  • Interfaces with Region Supply Managers to evaluate alternative supply networks that optimize cost and service objectives while considering changes in business and customer profile
  • Train and manage a warehouse team to solve day-to-day operational issues and reach short- and long-term performance goals
  • Adherence to create e-way bills to each invoice

Incharge-Operations

Mahindra Logistics Pvt Ltd.
Hyderabad
08.2021 - 03.2022
  • Boosted line haul service level to 97% from 67% and maintained pickup service level of 98.5.
  • Stabilized hub operations in Hyderabad w.r.t attrition, quality of the Manpower and performance.
  • Taking care of pickups for AP and Telangana.
  • Monitoring inbound and outbound connections for other mother hubs/zones.
  • Line haul management to ensure vehicles are reaching in time to all delivery hubs and deploying vehicles according to load
  • Responsible for operations with 0 (Zero) Breaches and MIS reports.
  • Brought down bag level and shipment level pendency to almost 0.
  • Vehicle Management for Local DC and Inter-Intra Vehicle Movement.
  • Processing 50k shipments for DH in a shift
  • Follow up's on issue clearance for both IT & Operational.
  • Working closely with senior management to bring improvement in metrics for entire Hub.
  • Improved processes to ensure less customer impact.
  • Reduced loss due to mishandling of shipments.
  • Maintained cost per shipment within desirable limit.
  • Handling a team of 100 members.
  • Kaizens and 5S follow with FIFO in operations

MIS, IRT, 3PL & Returns Supervisor

Flipkart India Pvt ltd
Hyderabad
07.2018 - 08.2021
  • All Report Given RCA like Forward Pendency , Return, Misroute,Missort, CPD Breach Etc…
  • Handling forward shipments, 3PL and returns (RTO) in Flipkart's largest Fulfillment center.
  • Manpower allocation in the shift
  • Handling Day to day operation (Forward, 3 rd party logistics and Return logistics)
  • Monitoring 3PL operations, Expert knowledge in 3PL process.
  • Maintain whole process by obtaining zero pendency on the floor
  • Ensure the arrival inbound bags before ETA TAT.
  • To Commutative the all Sr. Associates.and explain to all working Process. Like (R.T.O,3PL,NDD,REG& ECO).
  • Shipments handing over to 3PL vendors like Blue Dart, Fedex, Speed post, Ecom &Delivery.
  • Daily reconciliation of vendor wise is maintained.
  • Floor & Manpower management for the respective shift.
  • Managed and trained manpower on new process improvement as a team lead.
  • Work on Lean Implementation & Maintaining 5S standards at all times.
  • Conduct regular trainings on process updates.
  • ERP handling & Analytical ability for daily work & issue solving.
  • Executing the delivery process from delivery station to customer addresses through associates.
  • Improvisation & Implementation of 'KAIZEN' for each and every process.
  • Generating data reports to analysis performance and reporting to leadership.

DEO

Flipkart India Pvt ltd
Hyderabad
08.2015 - 07.2018
  • Deployment of manpower based on the load on hourly and daily basis.
  • Cross verification of closed shipments and sending to the respective hub's as per priorities.
  • Monitoring junior staff's performance on hourly basis and identifying the challenges and finding the solution to improve the productivity as per the target given.
  • Responsible to monitor the dashboard and ERP to find the expected shipments from the client.
  • Segregating the shipments as per location wise to dispatch.
  • Maintaining NDD, Normal station and handling return consignment.

Education

Graduation -

Govt Degree Collage
Medak

Intermediate -

Govt Junior Collage Boys
Medak

SSC -

Zilla Parishad High School
Madur

Skills

  • Logistics and supply chain
  • Logistics management
  • Inventory control
  • Warehouse operations
  • Data analysis
  • Process improvement
  • Team leadership
  • Performance improvement
  • Staff management
  • Risk management
  • Teamwork and collaboration
  • Team building
  • Staff development
  • Excellent communication
  • First mile and Line haul/ Mid mile operations
  • Analytic
  • Cost Reduction
  • Documentation/ Reports/ MS Office
  • Team Management
  • Problem Resolution
  • Planning & Scheduling
  • Windows (98, XP, 7 & 8) Vista
  • Computer Servicing
  • Software Installation
  • Microsoft Office
  • Manage Vinculum System
  • Web sites Maintenance
  • Vendor management
  • Order fulfillment
  • Supply chain optimization
  • Performance tracking
  • Problem solving
  • Motivational attitude
  • Safety compliance
  • Maintenance management
  • Warehouse management
  • Workforce management
  • Safety management
  • Asset management

Accomplishments

  • BBD Star performer Award 2016, 2017, 2018, 2019, and 2020
  • Rewards and Recognition (7 times) best practices Person.
  • Received best performer of the month Mahindra Logistics.
  • Received best performer of the month Instamart

Disclaimer

I hereby declare that the above-mentioned information is correct up to my knowledge.

Languages

  • Telugu
  • Hindi
  • English

Personal Information

  • Date of Birth: 12/08/94
  • Gender: Male
  • Nationality: Indian
  • Marital Status: Married
  • Religion: Hindu

Timeline

Operations Lead

INSTAKART Services pvt lmt
08.2024 - Current

Hub Operations

LOAD SHARE PRIVATE LIMITED
12.2023 - 07.2024

Sr Executive

ECOM Express Pvt. Ltd.
03.2022 - 10.2023

Incharge-Operations

Mahindra Logistics Pvt Ltd.
08.2021 - 03.2022

MIS, IRT, 3PL & Returns Supervisor

Flipkart India Pvt ltd
07.2018 - 08.2021

DEO

Flipkart India Pvt ltd
08.2015 - 07.2018

Graduation -

Govt Degree Collage

Intermediate -

Govt Junior Collage Boys

SSC -

Zilla Parishad High School

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Rajesh Narra