Summary
Overview
Work History
Education
Skills
Accomplishments
Quote
Timeline
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Rajesh Nigade

Rajesh Nigade

Bar Manager
Kharghar, Navi Mumbai

Summary

Versatile Bar Manager adept at overcoming challenges and streamlining operations. Transforms deficient operations into successful enterprises. Motivational leader and problem solver. Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols. Dynamic professional with demonstrated success in developing and executing innovative marketing strategies to boost sales, while maintaining operational efficiency. Skilled in budget management to reduce costs and maximize profits. Passion for food preparation, providing quality products to customers. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

25
25
years of professional experience
2
2
years of post-secondary education

Work History

Bar Manager

The Apollo Group - Cordelia Crusie
Mumbai
01.2018 - 01.2023
  • Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks and customer-focused events.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Capitalized on opportunities to advance operations and mixology knowledge, enhancing customer service with refined and current expertise.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Reduced labor costs by improving employee schedules and workflows to capitalize on individual strengths and better meet forecasted customer demands.
  • Implemented drink prep procedures, significantly reducing wasted stock.
  • Motivated and disciplined employees and implemented new mentoring program, which increased worker morale.
  • Followed all safety requirements for alcohol service and maintained network of available ride services for inebriated customers.
  • Guaranteed optimal beverage stock by assessing inventory and collaborating with owners for corrective action planning to limit expenses.
  • Increased profits with enhanced inventory oversight and strategic pricing adjustments.
  • Maximized customer service by training staff, overseeing operations and resolving issues.
  • Recruited, hired and trained staff on bar practices, customer service standards and productivity strategies, providing 100 % improvement over prior onboarding process.
  • Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.

Bar & Events Operation Manager

The Majestic Vision
Mumbai
06.2017 - 12.2019
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Monitored supply levels at counter and maintained customer areas to meet typical demands.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Controlled line and crowd with quick, efficient service.
  • Updated specials board display to boost sales.
  • Maintained regular and consistent attendance and punctuality.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Prioritized drink requests while managing interruptions.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.
  • Promoted additional items with beverages, increasing store sales.

Asst Bar Manager

P&O Cruises - United Kingdom
Southampton
07.2012 - 04.2017
  • Resolved problems, improved operations and provided exceptional service.
  • Collaborated with team members to achieve target results.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Learned new skills and applied to daily tasks to improve efficiency and productivity.
  • Developed and implemented performance improvement strategies and plans to promote continuous improvement.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Prepared variety of different written communications, reports and documents.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Participated in team-building activities to enhance working relationships.
  • Monitored company inventory to keep stock levels and databases updated.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Improved operations through consistent hard work and dedication.
  • Increased customer satisfaction by resolving issues.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.

Senior Bartender

P&O Cruises - United Kingdom
Southampton
04.2000 - 04.2008
  • Kept detailed inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Developed new signature cocktails to support bar marketing brand and increase profits.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Served high customer volumes during special events, nights and weekends.
  • Updated drink menu with creative cocktails, contemporary wines and craft beers.
  • Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
  • Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
  • Recruited and trained new bartenders and barbacks to help maintain talented team.
  • Taught employees bar sales techniques, resulting in higher profits.
  • Trained end numbers of new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.

Management Trainee /F&B Captain

The Taj Hotels
Mumbai
04.1994 - 01.1999
  • Assisted established management staff with operational oversight, business development and process improvement strategies.
  • Acted with integrity, honesty and knowledge to promote culture of company.
  • Gained knowledge of company policies, protocols and processes.
  • Sat in on disciplinary hearings to learn about conflict resolution in workplace.
  • Handled day-to-day customer or client questions via telephone or email.
  • Used company reports to analyze sales, gross profit and inventory activities.
  • Established team priorities, maintained schedules and monitored performance.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Defined clear targets and objectives and communicated to other team members.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Reviewed established policies and procedures to take on temporary leadership positions, motivate employees and facilitate smooth operations.

Education

Secondary School Certificate

Kartika High School
Mumbai
04.2001 -

Higher Secondary School Certificate

Gurukul Collage of Commerce
Mumbai
04.2001 -

Hotel Diploma - Food Services Management

Elphinstone Technical Collage
Mumbai
08.1992 - 01.1994

WSET AWARDS - Wine, Spirit & Other Alcoholic Beverages

Wine & Spirit Educational Trust Limited
London- UK
01.2000 - 06.2000

Skills

Team Building

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Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Improved team productivity with morale-boosting incentives.
  • Increased revenue 15% by implementing unique promotions.
  • Streamlined Bar schedules, resulting in smooth operations.
  • Reduced labor costs % by reworking schedules.
  • Got opportunity to open New Ships - Named - MV Ventura, MV Azura, MV Britania, MV Karnika & MV Empress.

Quote

EXPERIENCE COMES WITH AGE AND AGE IS JUST A NUMBER

Timeline

Bar Manager

The Apollo Group - Cordelia Crusie
01.2018 - 01.2023

Bar & Events Operation Manager

The Majestic Vision
06.2017 - 12.2019

Asst Bar Manager

P&O Cruises - United Kingdom
07.2012 - 04.2017

Secondary School Certificate

Kartika High School
04.2001 -

Higher Secondary School Certificate

Gurukul Collage of Commerce
04.2001 -

Senior Bartender

P&O Cruises - United Kingdom
04.2000 - 04.2008

WSET AWARDS - Wine, Spirit & Other Alcoholic Beverages

Wine & Spirit Educational Trust Limited
01.2000 - 06.2000

Management Trainee /F&B Captain

The Taj Hotels
04.1994 - 01.1999

Hotel Diploma - Food Services Management

Elphinstone Technical Collage
08.1992 - 01.1994

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Rajesh NigadeBar Manager