RAJESH RAUT

• Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
• Updated and maintained store signage and displays.
• Developed strategies to maximize sales and profitability.
• Prepared monthly reports on sales figures, expenses, profits.
• Managed inventory tracking and physical inventory counts to minimize loss.
• Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
• Resolved customer complaints in a timely manner.
• Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
• Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
• Monitored employee performance and identified performance gaps for corrective action.
• Oversaw inventory management through cycle counts, audits and shrinkage control.
• Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
• Analyzed sales data to identify trends and adjust strategies accordingly.
• Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
• Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
• Established customer service standards and monitored staff compliance.
• Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage. Also maintain zero shrinkage at the store.
• also generate ignorance sale like bulk order

• Engaged with prospective customers through targeted door-to-door outreach.

Supervised day-to-day store management and sales, following owner's instructions.