Rajesh R Nair
Kollam
Summary
Aspiring professional in automobile industry, seeking intellectually stimulating organization with strong potential for future growth and contribution to team success.
Overview
18
18
years of professional experience
Work History
Maintenance Manager (Logistics)
KCM Supply Chain Solution Pvt Ltd (KCM INSTA)
Bangalore,Hyderabad
03.2024 - Current
- Executed vehicle maintenance and prepared P&L statements for maintenance costs.
- Coordinated warranty issues with channel partners including TML, AL, VECV, M&M, and Bharat Benz.
- Verified and settled monthly credit bills from vendors.
- Inspected vehicle mileage, driver behaviors, and ensured on-time delivery.
- Collected data from fuel bunks to inform decision-making.
- Analyzed costs to reduce maintenance expenses while managing breakdown vehicles 24/7.
- Conducted meetings with clients and channel partners to resolve technical issues.
Service Manager
Rathinam Motors (Pvt) Ltd
Palladam
08.2022 - 11.2023
- Supervised manpower recruitment to achieve optimal staffing and enhance service efficiency.
- Produced monthly reports and maintained P&L for improved financial oversight.
- Oversaw warranty issues, ensuring timely resolutions and effective communication.
- Managed comprehensive service administration to ensure operational efficiency and customer satisfaction.
Assistant Works Manager
Popular Mega Motors India (Pvt) Ltd
Kannur
01.2019 - 01.2022
- Managed key customer relationships to enhance service delivery.
- Provided expert advice on accident vehicle handling and repair services.
- Coordinated follow-ups with insurance companies to expedite claims processing.
- Oversaw all workshop activities to ensure operational efficiency.
Assistant Maintenance Manager
Unitrans Budget Rent a Car
Dammam
06.2016 - 01.2019
- Prepared vehicle accident receipts and submitted estimates for surveyor(Muroor) approval.
- Monitored projects and ensured follow-up until payment receipt.
- Managed all workshop activities, reporting directly to Maintenance Manager.
- Provided specialized service to VIP customers to enhance satisfaction.
- Coordinated with Channel Partners regarding warranty work for vehicles.
- Generated daily and monthly workshop reports for performance analysis.
Service Advisor
PSN Automotive Marketing Pvt. Ltd.
Bangalore
06.2012 - 02.2016
- Supported the sales team in promotional activities for passenger vehicles, boosting product knowledge and expertise.
- Accomplished workshop objectives by implementing strategic execution and focused planning.
- Formulated strategies to enhance promotional efforts, and increase customer engagement.
- Demonstrated workshop processes to sales teams and plant visitors, elevating overall comprehension.
- Delivered regular training sessions focused on new technologies for customers and service teams.
Service Engineer
S.K International Motors (P) Ltd
Bangalore
06.2009 - 05.2012
- Prepared job cards and allocated tasks to mechanics efficiently.
- Compiled and submitted warranty reports to SML ISUZU Ltd.
- Managed parts inventory for Isuzu buses supplied by SML ISUZU Ltd.
- Maintained daily vehicle history cards, ensuring record accuracy.
- Utilized tech tools and scan tools to improve diagnostic processes.
- Diagnosed and resolved technical issues in light and heavy commercial vehicles.
- Rectified diesel engine, clutch system, and brake system malfunctions.
- Addressed fuel supply system and electrical harness challenges.
Junior Technical Officer (SERVICE)
Sundaram Motors (P) Ltd
Bangalore
08.2007 - 04.2009
- Prepared job cards to initiate service processes efficiently.
- Informed customers of vehicle status to enhance communication.
- Compiled product performance reports for detailed analysis.
- Drafted work quotations to outline service costs clearly.
- Maintained a list of pending vehicles to track service progress.
- Delivered vehicles promptly to ensure customer satisfaction.
- Handled customer inquiries to resolve issues effectively.
- Monitored BS3 passenger vehicle servicing and breakdowns for Bangalore Metro Transport Service Buses.
Education
Diploma in Automobile Engineering - Automobile Engineering
Universal College of Engineering & Technology
Chennai,Tamilnadu06-2007
Higher Secondary - Commerce With Mathematics
Anchal West HSS
Kollam,Kerala05-2004
Secondary Education -
Marthoma High School Channapetta
Kollam,Kerala05-2002
Skills
Soft skills
- Service administration and vehicle maintenance
- Effective communication
- Team leadership
- Cost analysis and vendor relationship management
- Employee scheduling
- CRM and problem-solving
- Warranty management
Hard skills
- Windows operating system
- AutoCAD design software
- Microsoft Office suite
- SAP enterprise resource planning
- Distributor management systems
- Oracle database management
Trainings Attended
- Bs6 Basics and Electrical Diagnosis Training attended from Tata Motors Ltd.
- Advance Training program by Eicher motors.
- Bharath Stage 3rd training Ashok Leyland
- Advanced BS 4 Diagnosis Training Completed From RDC EICHER, Coimbatore.
- UDAN Software Training Completed from RDC EICHER, Mysore.
Languages
Malayalam
First Language
English
Advanced (C1)
C1
Hindi
Intermediate (B1)
B1
Tamil
Beginner
A1
Kannada
Beginner
A1
Personal Information
- Date of birth: 16/04/1987
- Nationality: Indian
- Driving license: Indian driving license
- Marital status: Married
Disclaimer
I hereby declare that the information furnished above is true to the best of my knowledg
Timeline
Maintenance Manager (Logistics)
KCM Supply Chain Solution Pvt Ltd (KCM INSTA)
03.2024 - Current
Service Manager
Rathinam Motors (Pvt) Ltd
08.2022 - 11.2023
Assistant Works Manager
Popular Mega Motors India (Pvt) Ltd
01.2019 - 01.2022
Assistant Maintenance Manager
Unitrans Budget Rent a Car
06.2016 - 01.2019
Service Advisor
PSN Automotive Marketing Pvt. Ltd.
06.2012 - 02.2016
Service Engineer
S.K International Motors (P) Ltd
06.2009 - 05.2012
Junior Technical Officer (SERVICE)
Sundaram Motors (P) Ltd
08.2007 - 04.2009
Diploma in Automobile Engineering - Automobile Engineering
Universal College of Engineering & Technology
Higher Secondary - Commerce With Mathematics
Anchal West HSS
Secondary Education -
Marthoma High School Channapetta
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