Rajesh Roy
Assistant Manager
24, A Wing, Chandivali, Powai, Mumbai
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in operation, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Assistant Manager
B2X SERVICE SOLUTIONS INDIA PRIVATE LIMITED
Mumbai
04.2021 - Current
- Assisting the manager in overseeing the daily operations of the repair centre, including assigning tasks, providing guidance and support to technicians, and ensuring efficient workflow
- Maintaining high-quality repair standards by conducting regular inspections, reviewing repair processes, and implementing improvements to enhance customer satisfaction
- Interacting with customers to understand their repair needs, addressing inquiries and concerns, and ensuring a positive and professional customer experience
- Possessing in-depth knowledge of Google Pixel devices, troubleshooting common hardware and software issues, and providing assistance and guidance to technicians when needed
- Assisting in the training and development of repair centre staff, conducting training sessions on new repair techniques and equipment, and promoting a culture of continuous learning
- Compiling and maintaining records of repair activities, generating reports on repair volumes, turnaround times, and customer satisfaction metrics
- Adhering to company policies and procedures, ensuring compliance with industry regulations, and promoting a safe working environment for all employees
- Supply Chain Management
Mumbai
12.2018 - 03.2021
- Optimize inventory levels by implementing inventory control techniques, such as demand forecasting, safety stock planning, and efficient replenishment strategies
- Ensure accurate inventory records, monitor stock movements, and manage obsolescence and excess inventory
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- Coordinate and optimize the movement of goods from suppliers to customers
- Select appropriate transportation modes, negotiate contracts with carriers, manage customs compliance, track shipments, and ensure on-time delivery while minimizing costs
- Coordinate procurement activities, including sourcing, supplier qualification, purchase order management, and supplier performance evaluation
- Drive cost- saving initiatives, analyze market trends, and leverage supplier relationships to achieve competitive pricing and favorable terms.
Warehouse Incharge
Bengaluru
07.2017 - 11.2018
- Oversee inbound and outbound shipments, verify accuracy of goods received or shipped, inspect for damage or defects, and ensure proper documentation and record-keeping
- Ensure compliance with safety regulations, including proper handling and storage of goods, adherence to safety protocols, and regular equipment maintenance
- Conduct regular safety inspections and promote a culture of safety among warehouse staff.
Store Incharge
The Food Pillgrim LLP
Bengaluru
02.2015 - 12.2016
- Manage all aspects of the food and beverage store, including opening and closing procedures, cash handling, inventory management, and ensuring cleanliness and organization
- Oversee inventory control, including monitoring stock levels, placing orders with suppliers, and managing product rotation to minimize waste and ensure availability of items.
Education
Bachelor's degree - Liberal Arts and Sciences/Liberal Studies
Egra Sarada Shashi Bhusan College
Skills
Operations Management
undefinedTimeline
Assistant Manager
B2X SERVICE SOLUTIONS INDIA PRIVATE LIMITED
04.2021 - Current
12.2018 - 03.2021
Warehouse Incharge
Bengaluru
07.2017 - 11.2018
Store Incharge
The Food Pillgrim LLP
02.2015 - 12.2016
Bachelor's degree - Liberal Arts and Sciences/Liberal Studies
Egra Sarada Shashi Bhusan College
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