RAJESH S
Chennai
Summary
Data-driven Sales Operations Specialist with demonstrated success streamlining sales process to maximize efficiency. Interprets high-level sales strategies and translates into system and process requirements to support execution and business impact. Proven CRM subject matter expert with experience creating reports and managing dashboards to extract key business insights. Competitive individual with extensive background as Sales Supervisor in non-retail environments. Talented decision-maker with dynamic personnel management and coaching skills.
Overview
12
12
years of professional experience
Work History
Team Leader, Sales Operations
Imarque Solution Pvt ltd
Chennai
09.2018 - Current
- Identified valuable solutions for customers with credit problems.
- Made outbound sales calls to contact prospective leads, using effective communication skills.
- Helped customers make decisions about loans and lines of credit based on availability, terms and benefits.
- Analyzed applicant financial and credit status, evaluating assets and risk to determine loan feasibility.
- Provided in-depth training to clients on production functionality and benefits.
- Developed attainable team sales goals and fostered relationships with clients and staff members.
- Actualized 80% of monthly digital campaigns across multiple platforms.
- Analyzed campaign performance by utilizing measurement and tracking methodologies to determine customer sales.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Assisted in strategic planning and setup of merchandise displays to promote target products and attract customer traffic.
- Established reporting criteria and standards to effectively maintain data integrity.
- Collaborated with leaders to determine client needs and complete assessments of business models and challenges.
- Prepared graphs, spreadsheets and reports for presentations.
Area Manager
Imarque Solution Pvt ltd
Chennai
07.2016 - 09.2018
- Supervised business functions, employee staffing, customer retention and financial accountability for stores.
- Utilized loan processing software for data entry and to streamline workflow.
- Identified, inspected and corrected data entry errors.
- Performed data entry functions to track information such as payments, account updates and customer interactions.
- Performed quality control of data entry system to verify proper posting of claims and payments.
- Maintained positive vendor relationships and open lines of communication to enable resource availability.
- Assigned work to field employees, based on material or work requirements for specific jobs.
- Estimated materials or worker requirements to complete jobs.
- Supervised, coordinated, or scheduled activities of field team workers.
Sales Executive
Idea Cellular Limited
Chennai
02.2015 - 06.2016
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Maintained schedule of class assignments to meet deadlines.
- Identified needs of customers promptly and efficiently.
- Displayed strong telephone etiquette, effectively handling difficult calls.
Phone Banking Officer
ICICI LOMBARD GENERAL INSURANCE
Chennai
01.2013 - 02.2015
- Created sales opportunities through cold-calling and other promotional activities.
- Analyzed sales space capacities based on system parameters, securing high stock availability.
- Delivered sales presentations focused on offerings and unique advantages over competitors.
- Serviced existing insurance clients by soliciting additional policy renewals.
Education
B.Sc(Visual Communication) -
St.Thomas College of Arts And Science College
04-2011
HSC -
V S I A CHETTIAR H S S
ROYAPURAM03-2008
SSLC -
RAMAKRISHNA MATRICULATION SCHOOL
03-2006
Skills
- MS Office(Excel,Powerpoint,Word)
- Photoshop
- Sales and marketing
- Sales tactics
- Data analysis and reporting
- Operations Management
Languages
- Tamil
- English
Hobbies and Interests
- Learning new things
- Hearing songs
Affiliations
- Gamer
- Traveler
Personal Information
- Father's Name: Mr. Saravanan.S
- Date of Birth: 11/09/1991
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Age
33
Disclaimer
I Rajesh, hereby declare that the information contained herein is true and correct to the best of my knowledge and belief.
Timeline
Team Leader, Sales Operations
Imarque Solution Pvt ltd
09.2018 - Current
Area Manager
Imarque Solution Pvt ltd
07.2016 - 09.2018
Sales Executive
Idea Cellular Limited
02.2015 - 06.2016
Phone Banking Officer
ICICI LOMBARD GENERAL INSURANCE
01.2013 - 02.2015
B.Sc(Visual Communication) -
St.Thomas College of Arts And Science College
HSC -
V S I A CHETTIAR H S S
SSLC -
RAMAKRISHNA MATRICULATION SCHOOL
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