RAJESH S
Bangalore
Summary
Dedicated Team Leader with expertise in quality assurance initiatives, issue resolution and interpersonal communication. Proficient with project management, personnel training and production scheduling. Sets example for work ethic, punctuality and quality. Motivational Team Leader skilled in designing and following production schedules. Offers proven history of maximizing team productivity to meet targets. Dedicated to employee safety and proactive assignment, schedule, and personnel management.
Overview
11
11
years of professional experience
Work History
Team Leader
SHADOWFAX TECHNOLOGIES
BANGLORE
01.2021 - Current
- Coordinated team activities and delegated tasks to ensure efficient completion of projects.
- Developed strategies for problem solving and conflict resolution among team members.
- Created training materials and conducted group trainings on new processes or procedures.
- Monitored daily workflow to ensure adherence to established policies and procedures.
- Established clear expectations for employees, providing guidance when needed.
- Held weekly staff meetings to review project updates, discuss issues, and brainstorm solutions.
- Analyzed data from various sources to identify areas of improvement in the department's operations.
- Maintained a positive work environment that promoted collaboration between team members.
- Ensured compliance with all safety regulations in the workplace.
SERVICE ADVISOR
TURBO HONDA
BANGLORE
10.2018 - 05.2020
- Greeted customers and addressed their needs in a professional manner.
- Provided accurate estimates of repair costs, labor times and parts prices to customers.
- Maintained records of customer interactions and transactions.
- Explained the features and benefits of products or services offered by the dealership to customers.
- Prepared invoices for services rendered and collected payments from customers.
- Resolved customer complaints in an efficient and courteous manner.
Asst. Manager
A S PEST CONTROL Pvt Ltd.
BANGLORE
02.2015 - 07.2018
- Maintained accurate records of sales transactions using point-of-sale systems.
- Maintained up-to-date knowledge of company products and services.
- Managed customer service inquiries and complaints in a timely manner.
- Monitored employee attendance records, timekeeping, and payroll information.
- Supervised daily operations including scheduling shifts, assigning duties.
- Developed a system for tracking inventory and ordering supplies as needed.
- Communicated regularly with customers to gain insights into their needs.
WARRANTY EXECUTIVE
PRERANA MOTORS Pvt Ltd.
BANGLORE
03.2013 - 03.2015
- Conducted market research and analysis to identify potential business opportunities.
- Established relationships with key partners and vendors to ensure successful project outcomes.
- Led initiatives to improve customer service levels throughout organization.
- Coordinated cross-functional teams to deliver high quality results within tight timelines.
Education
Specialist in Community College Teaching -
Mahindra Pride School
other04-2013
DIPLOMA - MECHATRONICS
Aacharya Polytechnique
BANGALORE,INDIA05-2012
High School Diploma -
KMS
BANGALORE.INDIA05-2012
2nd PUC -
SPARK CORRESPONDENCE INSTITUTE
trueSkills
- Mentoring
- Coaching
- Client Service
- Quality Improvement
- Team Supervision
- Work Planning
- Complaint resolution
- Technical Support
- Documentation And Reporting
- Cash Handling
- Flexible Schedule
- Work Planning and Prioritization
- Meeting facilitation
- Overtime Management
- Shift Scheduling
- Overseeing Daily Activities
- Goal Setting
- Leadership
- Performance Improvement
- Staff Training
- Team motivation
- Safety
- Client Support
- Team Check-Ins
- Problem-Solving
- Performance Evaluations
- Account Management
- Service Level Agreements
- Attention to Detail
- Conflict Resolution
- Analytical Thinking
- Key Performance Indicators
- People Management
- Issue Resolution
- Complex Problem-Solving
Personal Information
- Father's Name: Shivakumar.C
- Mother's Name: Lakshmidevi
- Date of Birth: 10/09/96
Mobilenumbers
- 7019143802
- 9035714268
Languages
- English
- Kannada
- Telugu
- Hindi
Disclaimer
I hereby declare that all information provided from the above is true according to my knowledge and belief.
Timeline
Team Leader
SHADOWFAX TECHNOLOGIES
01.2021 - Current
SERVICE ADVISOR
TURBO HONDA
10.2018 - 05.2020
Asst. Manager
A S PEST CONTROL Pvt Ltd.
02.2015 - 07.2018
WARRANTY EXECUTIVE
PRERANA MOTORS Pvt Ltd.
03.2013 - 03.2015
Specialist in Community College Teaching -
Mahindra Pride School
DIPLOMA - MECHATRONICS
Aacharya Polytechnique
High School Diploma -
KMS
2nd PUC -
SPARK CORRESPONDENCE INSTITUTE
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