Rajesh Sankar
Functional Consultant/BA/QA - Core Banking
Bengaluru
Summary
Experienced Core Banking and IT Professional with a strong background in banking operations across Retail and Corporate banking domains. Proven expertise as a Functional Consultant, QA in the IT industry, Specializing in Oracle Flexcube and core banking implementations support. Skilled in bridging the gap between business requirements and technology solutions, system enhancements, and user support. Adept at analyzing functional requirements, testing solutions, and ensuring successful delivery of banking projects aligned with regulatory and business needs.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Principal Consultant/BA/QA - Core Banking Domain
Oracle Financial Services Software Limited
Bengaluru
09.2017 - Current
- Key supporter as post implementation
- Directed onsite training for business users to maximize productivity.
- Managed large-scale projects, ensuring timely completion within budget constraints.
- Built strong relationships with clients, fostering long-term partnerships and repeat business.
Branch Operations Head
Axis Bank LTD
Kozhikode
06.2016 - 09.2017
- Managed daily branch operations for optimal productivity and customer satisfaction.
- Supervised a team of employees, fostering a positive work environment and emphasizing professional growth.
Deputy Manager
ICICI Bank LTD
Kozhikode
01.2014 - 06.2016
- Improved team efficiency by streamlining processes and implementing innovative management strategies.
- Identified areas for improvement within the department, implementing strategic initiatives to address gaps in performance or resources.
- Interviewed, performed background checks, hired, and trained 8 of associates in 2015.
Business Banking Loan Operation Manager
HDFC Bank LTD
Kozhikode
12.2010 - 01.2014
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Accomplished multiple tasks within established timeframes.
Wholesale Banking ATM Switch Reconciliation
Standard Chartered Bank - Scope International
Chennai
06.2010 - 12.2010
- Handled SCB ATM switch reconciliation of GCC Countries and report to the particular branch team about switch balance mismatch.
Assistant Manager
State Bank of India
Chennai
08.2007 - 06.2010
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Officer Insurance Underwriter
ICICI Prudential LIC
Bengaluru
11.2006 - 06.2007
- Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.
Education
Master of Business Administration - Finance
PSNA College of Engineering And Technologies, Anna University
Chennai01.2006
Bachelor of Commerce - Finance
St. Joseph College Devagiri, Calicut University
Kozhikode01.2004
Skills
- JIRA
- Confluence
- PLSQL(Query)
- Cline AI tool
- Quality testing
- Project coordination
- Project analysis
- User support
- Requirements gathering
- Client engagement
- Issue resolution
- Client relationships
- Timeline development
- Test Cases
- Test Planning
Roles and Responsibility
- Requirement discussion and identify gap in the system and analysis for FCUBS and FLL Product.
- Work with technical/ Kernel team to design and assist on customize module(s).
- Provide support on requirement development, post implementation support.
- Conduct walkthrough sessions with business / internal stakeholders to clarify and confirm user stories / functional specification document. (Engineering team, testing team, Counter teams).
- Prepare on test cases in line with user stories / business scenarios /functional specifications documents.
- Perform functional testing and retesting as part of quality assessment and raise bugs when found through channel
- Work with documentation team to develop user guides, UM and training materials.
- Daily Client calls in line with project related Bugs and Fixes, and weekly client interaction for WSR
Domain
- Loans
- CASA
- TD
- OBCL
- FCUBS
Products
- Flexcube
- Finacle
- FLL
- LOS
Certification
Scrum Master Certified (SMC)
Timeline
Scrum Master Certified (SMC)
02-2021
Principal Consultant/BA/QA - Core Banking Domain
Oracle Financial Services Software Limited
09.2017 - Current
Branch Operations Head
Axis Bank LTD
06.2016 - 09.2017
Deputy Manager
ICICI Bank LTD
01.2014 - 06.2016
Business Banking Loan Operation Manager
HDFC Bank LTD
12.2010 - 01.2014
Wholesale Banking ATM Switch Reconciliation
Standard Chartered Bank - Scope International
06.2010 - 12.2010
Assistant Manager
State Bank of India
08.2007 - 06.2010
Officer Insurance Underwriter
ICICI Prudential LIC
11.2006 - 06.2007
Master of Business Administration - Finance
PSNA College of Engineering And Technologies, Anna University
Bachelor of Commerce - Finance
St. Joseph College Devagiri, Calicut University
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