Highly motivated and detail-oriented Credit Control professional with 20 years of experience in managing and minimizing credit risk, ensuring timely payments, and maintaining strong customer relationships.
Accounts Receivables:
Monitor and manage customer accounts to ensure timely payments and prevent delinquency.
Reconcile customer accounts accurately and efficiently.
Establish and maintain a robust follow-up process to collect outstanding payments.
Process credit notes and debit notes accurately and timely.
Identify slow-paying customers and escalate to management for further action.
Communicate effectively with customers to resolve payment issues and strengthen relationships.
Liaise with internal departments (legal, logistics, accounts) and external agencies (banks, government organizations, auditors) to ensure smooth operations.
Credit Control:
Assess customer creditworthiness to determine appropriate credit limits and terms.
Ensure adherence to credit policies and procedures.
Monitor and manage customer credit accounts to prevent delinquency and minimize risk.
Review and update customer credit limits regularly to reflect changes in financial health.
Evaluate key performance indicators such as Days Sales Outstanding (DSO) to measure credit effectiveness.
Treasury:
Manage and process local and foreign letters of credit to facilitate international trade transactions.
Coordinate with internal departments and banks for bank guarantee applications, maintenance, and closures.
Manage non-fund-based limits with various banks to optimize working capital.
Prepare and analyze bank reports to track liabilities and due dates.
Monitor and manage fixed deposits related to letters of credit and bank guarantees.
Demonstrate a strong understanding of buyer's credit and supplier's credit concepts.
Ensure compliance with bank account management and KYC regulations.
Reconcile bank accounts regularly and accurately.
Manage credit card limit charges, letter of credit openings and payments, and buyer's/supplier's credit charges.
Monitor and maintain margin requirements for non-fund-based operations.
MIS:
Monthly collection achieved vs target.
Customer-wise outstanding report.
Business unit wise Aging report
All other reports whenever required by management.
Daily Sales Outstanding report
Team Management:
Managing a team of 3 team members
Handling their Customer visits, their appraisal, regular AR reviews and feedback.
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