Rajesh Sharma
Panchkula
Summary
Dynamic Sr. Credit Controller at CIMS Medica India Pvt Ltd., adept at customer credit evaluation and payment negotiation. Proven track record in enhancing debt collection processes, fostering teamwork, and utilizing Microsoft Excel for financial reporting. Committed to delivering exceptional customer service while achieving organizational goals. Experienced in maintaining legal and institutional compliance for all loans. Carefully evaluates property values and borrower backgrounds. Focused on balancing risk and profit potential to optimize portfolios.
Overview
17
17
years of professional experience
Work History
Sr. Credit Controller
CIMS Medica India Pvt Ltd.
09.2022 - Current
- Credit Analyst
- Preparing Reports and Coordinate with Pharma clients.
- Check customer’s credit and approve or deny applications based on Company standards and requirements.
- Negotiate payment plan with customers and setup the terms and conditions.
- Improve and implement debt collection process when there any overdue invoices and payments, and initiate legal procedures if necessary.
- Excellent teamwork, organization and communications skills.
- Familiarity with data entry and analysis.
- The ability to listen to customers and negotiate winning solution.
Record Management Assistant
Parexel International
Chandigarh
09.2018 - 06.2022
- Trained in uploading of various case documents on shared working area.
- Cases distribution
- Trained in creating job cards on ERP for the various cases
- Reconciling case numbers for invoicing purposes
- Preparing various spreadsheets per customer/senior management requirements
- Compiling various types of information and data required by senior management
- Providing administrative support to PV Scientists
- Trained in handling Enterprise Resource and Planning (ERP) tool
- Maintain the trainings records and attendance sheets.
- Prepare ORG chat every month on Visio tool.
- Capture the On boarded&off boarded process and maintain team list accordingly.
- Managed 75 cases run on ERP tools par day to complete the process.
Medical Billing Specialist
LLH hospital
Abu Dhabi
08.2014 - 07.2017
- Greets patients with a warm attitude.
- Register patients with appointments and walk-ins with the correct data and information about patients' status in the system.
- Validate patient information using the insurance card, Emirates ID.
- Examined patients' insurance coverage, deductibles, insurance carrier payments, and remaining balances not covered under policies when applicable.
- Collect the right amount of payment from the patient under their insurance details, and submit the total income to the Accounts department.
- Guide patients with the proper process flow as per hospital guidelines, and coordinate with the Customer Care representative to direct patients in the laboratory and X-ray department.
- Researched CPT and ICD-9 coding discrepancies for compliance and reimbursement accuracy.
- Admission Process.
Front office Executive
Medanta Hospital
Gurgaon
12.2013 - 03.2014
- Greet the patient with pleasant attitude.
- To assist the patient in OPD/IPD visit.
- Check daily registrations OPD/IPD admission of patients and daily appointments for a good flow of the Hospital.
- Booked appointment of each patient on next visit.
- Confirm the billing done immediately after / before the procedure in the OPD in the system.
- To instruct and guide the patient during the hospital visit.
- To secure confidentiality of patient case profile.
- To input data’s in the computer relevant to the patient status.
- To satisfy the patient need during hospital visit.
- Looking after Daily Collection Reports, Occupancy status, interim billing status.
Front office Executive
Panacea Newrise Healthcare
Gurgaon
06.2013 - 12.2013
- Greet the patient with pleasant attitude.
- To assist the patient in OPD visit.
- Check daily registrations of patients and daily appointments for a good flow of the clinic.
- Booked appointment of each patient on next visit.
- Confirm the billing done immediately after / before the procedure in the OPD in the system.
- To instruct and guide the patient during the hospital visit.
- To secure confidentiality of patient case profile.
- To input data’s in the computer relevant to the patient status.
- To satisfy the patient need during hospital visit.
- Looking after Daily Collection Reports, Occupancy status, interim billing status.
Front office Executive
Max Healthcare
Gurgaon
05.2008 - 06.2013
- Greet the patient with pleasant attitude.
- To assist the patient in OPD visit.
- Check daily registrations OPD/IPD admission of patients and daily appointments for a good flow of the Hospital.
- Booked appointment of each patient on next visit.
- To instruct and guide the patient during the hospital visit.
- To secure confidentiality of patient case profile.
- To input data’s in the computer relevant to the patient status.
- To satisfy the patient need during hospital visit.
- Looking after Daily Collection Reports, Occupancy status, interim billing status.
Education
MBA - Specialized in Hospital Administration
IIMTC
New DelhiBBA - Bachelor of Business in Administration
NIIMS
New DelhiSkills
- Records management
- Medical terminology knowledge
- Administrative support
- Money-handling abilities
- Creative problem-solving
- Staff education and training
- Staff management
- Employee scheduling
- Staff supervision
- Payment negotiation
- Financial reporting
- Customer credit evaluation
- Microsoft Excel
- Customer service
- Team collaboration
- Problem solving
- Time management
- Collection strategies
Languages
- Hindi
- Punjabi
- English
Personal Information
- Passport Number: L8560315
- Date of Birth: 09/01/73
- Marital Status: Married
Timeline
Sr. Credit Controller
CIMS Medica India Pvt Ltd.
09.2022 - Current
Record Management Assistant
Parexel International
09.2018 - 06.2022
Medical Billing Specialist
LLH hospital
08.2014 - 07.2017
Front office Executive
Medanta Hospital
12.2013 - 03.2014
Front office Executive
Panacea Newrise Healthcare
06.2013 - 12.2013
Front office Executive
Max Healthcare
05.2008 - 06.2013
MBA - Specialized in Hospital Administration
IIMTC
BBA - Bachelor of Business in Administration
NIIMS
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