Hi, I’m
RAJESH SHRIVASTAVA
Project & Program Professional
Indore,MP
Summary
Technical Program Manager | AI-Embedded ERP & Application Delivery | Cross-functional Governance | PMP, PMI-PMOCP
Strategic and hands-on Technical Program Manager with 20+ years of experience leading ERP-driven digital initiatives across process and discrete manufacturing domains. Adept at embedding AI tools and automation into SDLC, governing multi-country Agile and Waterfall programs, and delivering scalable enterprise platforms. Proven record in cross-functional collaboration across Engineering, Product, QA, and Security teams to deliver value-aligned outcomes. Experienced in AI-enhanced backlog planning, sprint execution, and dashboard-based reporting for executive visibility. Certified PMP, PMI-PMOCP, with hands-on delivery using Jira, Confluence, Azure DevOps, and AI platforms like ChatGPT, Copilot, PMI's Infinite, and Claude.
Overview
21
years of professional experience
2
PMP ®, PMI-PMOCP™,
Work History
KPMG India Services LLP
Associate Director - Technical Advisory (SAP, ESG, PMO Governance)
04.2022 - Current
Job overview
- Directed ERP-enabled application lifecycle across US/EU regions, streamlining cross-functional governance. Result: Reduced deployment timelines by 25% through structured Agile cadence and tool automation.
- Deployed centralized PMO CoE with KPI-based dashboards (risk, delivery velocity, resource usage). Result: Improved audit compliance and visibility by 35% across 10+ digital programs.
- Partnered with Engineering, Product, QA & ESG leaders for scalable application modernization. Result: Reduced technical debt by 18% while aligning with ESG mandates and delivery KPIs.
- Championed AI-embedded SDLC using ChatGPT, Copilot, and Claude for backlog and sprint management. Result: Boosted team velocity and executive transparency through intelligent reporting automation.
Charter Global Technologies Pvt. Ltd.
Senior Agile Coach - Agile/People Experience Transformation
07.2021 - 03.2022
Job overview
- Designed Agile maturity roadmap across ERP and custom dev teams using Jira + Confluence workflows. Result: Improved team velocity by 20% and reduced cross-team handoff delays.
- Led sprint retrospective reforms and KPI-based story reviews for executive visibility. Result: Enhanced user adoption and delivery predictability across key sprints.
Hiteshi Infotech Pvt. Ltd.Indore
Vice President of Engineering and Services (SaaS / ERP)
06.2020 - 07.2021
Job overview
- Delivered ERP enhancement projects across Oil & Gas, Auto & FMCG sectors using SAP integration. Result: Increased release stability and system performance via ABAP-based optimization.
- Defined vendor SLAs and dashboard-based QA metrics (release velocity, defect rate). Result: Improved delivery transparency and reduced release errors by 22%.
Basecamp Startup Pvt. Ltd.
Sr. Program Manager (ERP + People Systems)
07.2016 - 06.2020
Job overview
- Led hybrid Agile-Waterfall ERP rollouts for multi-site manufacturing setups. Result: Delivered 30% faster implementations via phased planning and on-site coordination.
- Developed UAT feedback loop and sprint cadence model for user-driven enhancements. Result: Improved post-go-live satisfaction and reduced change requests by 25%.
BatchMaster Software Inc.Indore
Manager Professional Services (SAP People Services Practice)
08.2004 - 06.2016
Job overview
- Managed 30+ full-cycle ERP implementations in pharmaceutical, food, and chemical manufacturing. Result: Increased implementation success rate through compliance-ready delivery governance.
- Created standardised SoWs, estimation models, and CR management playbooks. Result: Reduced effort variance and improved delivery consistency by 40%.
Education
The Institute of Engineers (India)
Chartered Engineer from Computer Science
Bhartiya Institute of Planning and Management
eMBA from Project Management
Institute of Engineers
AMIE from CS
University Overview
Associate Member of the Institute of Engineers. Technician Member, IEI
Skills
- Agile Program Delivery
- AI-Augmented SDLC
- ERP Implementation
- PMO Governance
- Center of Excellence (CoE) Building
- Executive-Level Reporting
- KPI Dashboards
- Cross-functional Stakeholder Engagement
- Cloud-First Delivery
- SaaS Enablement
- Jira
- Confluence
- Backlog Management
- Sprint Tracking
- AI Tool Integration
- Risk Management
- Dependency Management
- Compliance Management
- Team Coaching
- Release Planning
- Hybrid Models
- Metrics-Driven Retrospectives
- Process Optimisation
- AI-Enhanced Workflow Evaluation
- Project Tools
- Office Tools
- MS Project
- MS Excel
- MS PowerPoint
- Visio
- Excel Analytics
- ALM Tools
- DevOps Tools
- Azure DevOps
- Rally
- Zoho
- ServiceNow
- PMI Infinity
- SAP Business One
- BatchMaster ERP
- OptiProERP
- Ariba
- Fieldglass
- MS Dynamics GP
- Microsoft Azure
- AWS
- SaaS
- On-premise deployments
Certification
- Project Management Professional (PMP), PMI, 2028-12-31
- PMI-PMOCP (Project Management Office Certified Practitioner), PMI, 2028-12-31
- SAP Activate, Trained
- SAFe Agilist, in progress
- SAP Activate & Solution Manager, working knowledge
Career Accomplishments
- Directed ERP-integrated application delivery across 10+ countries, improving business KPIs by 30%
- Built centralized PMO CoE with Agile metrics dashboards; reduced governance rework by 35%
- Embedded AI-first principles into legacy modernization efforts, decreasing tech debt by 18%
- Achieved 95% SLA compliance through structured test-release pipeline
- Orchestrated sprint-based KPI tracking for ERP rollouts, enhancing milestone adherence by 25%
- Received Shell CEO Award (2022) for leading ESG-aligned program delivery with compliance rigor
Value Highlights
- Embedded AI tools (ChatGPT, Copilot, Claude) into backlog grooming and release planning
- Partnered with engineering and security for scalable and compliant application rollout
- Built Agile-aligned dashboards and executive reports for cross-functional visibility
- Integrated AI automation for documentation, sprint planning, and progress updates
- Applied structured program governance to reduce delivery friction and enhance outcomes
Awards
- CEO Award at Shell, 2022, for leading ESG-aligned program delivery with compliance rigor
- Best Performance Award, 2012, Gold Coast, California, USA
- Best Performance Award, 2010, TH Foods, Chicago, USA
- Certificate of Excellence, 2005, BatchMaster Software Inc.
Timeline
Associate Director - Technical Advisory (SAP, ESG, PMO Governance)
KPMG India Services LLP
04.2022 - Current
Senior Agile Coach - Agile/People Experience Transformation
Charter Global Technologies Pvt. Ltd.
07.2021 - 03.2022
Vice President of Engineering and Services (SaaS / ERP)
Hiteshi Infotech Pvt. Ltd.
06.2020 - 07.2021
Sr. Program Manager (ERP + People Systems)
Basecamp Startup Pvt. Ltd.
07.2016 - 06.2020
Manager Professional Services (SAP People Services Practice)
BatchMaster Software Inc.
08.2004 - 06.2016
The Institute of Engineers (India)
Chartered Engineer from Computer Science
Bhartiya Institute of Planning and Management
eMBA from Project Management
Institute of Engineers
AMIE from CS
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