To utilize my skill and ability and acquire knowledge through experience by being associated with an organization that offers professional and personal growth
Overview
16
16
years of professional experience
1
1
Certification
Work History
Deputy Manager
Tata Asset Management Company
Mumbai
12.2023 - Current
Experienced in Finance and Marketing, specializing in tailored investment solutions for Corporate, HNI, and Retail clients.
Proficient in data analysis and financial planning, leveraging Microsoft Power BI to dissect business structures and refine investment
strategies.
A proactive and results-driven finance and marketing specialist with expertise in crafting bespoke investment strategies and enhancing client satisfaction through data-driven insights and exceptional service standards.
Senior Sales Executive
Capita India
08.2014 - 08.2023
To utilize my skill and ability and acquire knowledge through experience by being associated with an organization that offers professional and personal growth
Consultant
Sutherland Global Service Pvt. Ltd.
Mumbai
10.2013 - 03.2014
Handling US customers' queries and concerns on web chat
Educating customers' regarding the order status and order delivery dates
Tracking the orders with shipping carrier
Handling trouble shooting
Helping customer to use their promotions and vouchers for placing orders online.
Quality Supervisor
VBera Technologies Pvt. Ltd
05.2009 - 10.2013
Check quality of the products before dispatch
Check Order status and handle customer queries related orders
Senior Customer Service Executive
Capita India Pvt Ltd
Handling customer's query and concerns.
Educating customers with products and services
Handling troubleshooting issues while order placing
Promotions and other activities. Upselling.
Outstanding rating for last years
Education
MBA - Marketing
Welingkar Institute of Management
10.2021
Bachelor Of Mass Media -
K.G. Mittal College Of Commerce
Goregaon (W), Mumbai, India
06.2009
Skills
Teamwork skills
Communication skills
Networking ability
Adaptability
Attention to detail
Organisation skills
Planning skills
Commercial awareness
Numerical skills
Certification
Hybrid PGDM, Digital Media- Popular Medium of Advertising
Hobbies and Interests
Reading Business Newspapers
Cycling
Languages
English, Native or Bilingual Proficiency
Hindi, Native or Bilingual Proficiency
Honor Awards
Star of the month, Capita India
Outstanding rating at Capita for last years, Capita India