To give my best in every responsibility entrusted to me and utilize knowledge and further.
Overview
8
8
years of professional experience
Work History
Analyst
Getixhealth Pvt Ltd.
Bengaluru
09.2022 - Current
Good hands-on follow-up, receipt posting, and pre-billing.
Followed up on submitted claims, monitored unpaid claims, and identified underpaid and unbilled claims, ensuring all necessary corrections and documentation are completed.
Analyzing claims and managing denials effectively.
Reviewing the Explanation of Benefits (EOB) and Electronic Remittance Advice (ERA) denials, along with patient history notes, understanding, and resolving discrepancies in claims.
Tracking and following up on claims due for future review within the designated time frames.
Communicating with insurance companies to follow up on claims and reimbursement status.
Documenting and updating patient records regarding billing information and status.
Senior Process Executive
Hinduja Global Solutions Healthcare
05.2017 - 09.2022
I was working for a semi-voice and non-voice process.
I was working on claims follow-up for the RCM.
I worked for all payers, and I also worked for providers (Including Appeals and EOB).
Re-adjudication of the claim (including all denial management).
Resolving the processing claims correctly, and releasing payment to the provider by using the CAS tool within the default date.
Processing the claims as per the clients' requirements.
Guiding the team when processing related information.
Having experience in training new users for the process related to client updates.
Extended to work an extra number of productions when requested by supervisors.
Following up on the project and closing it within the time limit.
Responding to the client's mail on a daily basis.
Based on the outlook of the mail, use it to create cases and document them.
Reviewing the status of the case and replying to the clients through email.
Responding to the escalation emails and giving updates to the team.
Preparing the beginning of the day and end of the day report on a daily basis.
Maintaining the quality of the process on a daily basis.
Education
B.com -
St. Josephs Evening College
01.2016
PUC -
St. Aloysius PreUniversity
01.2013
10th -
Maria Niketan High School
01.2011
Skills
MS Excel
Tally ERP 90
KYC and Documentation of report
Research and analysis
Professional Summary
Have over all 7 years and 8 months work experience in International Healthcare domain for multiple process.
Have Goods on Payment posting, Receipts posting, Denials, Appeals and Follow up. Demonstrates exceptional research, analysis, and problem-solving skills, successfully managing denials and optimizing claims processing. Known for outstanding team guidance and achieving high-quality standards, significantly improving billing processes and client satisfaction.
Accomplishments
Organized and led several cultural activities.
1st place for Film/Movie Spoof and for Ice Breaker Certificates from SJE College, Bangalore.
Mr. Discipline for Attendance and Punctuality from Hinduja Global Solutions Pvt. Limited, Bangalore.
Won 8 Top Gun Award for the monthly outstanding performance on Job from Hinduja Global Solutions Pvt. Limited, Bangalore.
Stardom Award for maintaining the quality for 1 year in production from Hinduja Global Solutions Pvt. Limited, Bangalore.
Appreciation received from the Clients for clearing inventory on daily bases and for maintaining TAT in 2018-2019.
Personal Interest
Interested in Playing and watching Cricket
Most of my free times I'll be listening to Music.
Interested in long drive.
Personal Information
Father's Name: Late G. Venkatesulu
Mother's Name: Mohana V
Date of Birth: 04/11/95
Gender: Male
Nationality: Indian
Marital Status: Single
Languages : English, Kannada, Telugu & Tamil.
Disclaimer
I hereby declare that the above written particulars are true and correct as far my knowledge.