Rajesh Yadav
Nashik
Summary
Dynamic Regional Manager with a proven track record at Eyegear India Optics Pvt. Ltd, driving revenue growth through strategic market analysis and team motivation. Expert in business development and operational efficiency, I successfully increased sales by 15% while fostering a high-performing sales culture through effective employee training and performance management.
Overview
15
15
years of professional experience
Work History
Sr. Zonal
Enrich Hair & Skin solution Pvt Ltd
Pune
08.2024 - Current
- Prioritized and organized tasks to efficiently accomplish service goals.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Completed day-to-day duties accurately and efficiently.
- Recognized by management for providing exceptional customer service.
- Maintained updated knowledge through continuing education and advanced training.
- Operated equipment and machinery according to safety guidelines.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Coached, developed and motivated team to achieve revenue goals.
- Analyzed customer data to identify trends, preferences, and opportunities for growth.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
Regional Manager
Eyegear India Optics Pvt. Ltd
Nashik
07.2021 - 07.2024
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
- Assessed each location's individual and team performances, analyzing data trends to determine best methods to improve sales results.
- Managed P&L to decrease discrepancies and retain timely and under-budget project completion.
- Developed brand expansion initiatives across sales, marketing, and advertising campaigns.
- Managed and motivated sales team to increase revenue 15% .
- Identified above-average stores for acquisition of under-performing stores, and implemented change management and network restructuring strategies.
- Suggested corrective services to handle customer complaints.
- Interviewed and hired strong candidates for team openings, using newspapers, job boards and social media to find applicants.
- Reported issues to higher management with great detail.
Area Manager (Rest of Maharashtra & Goa)
Gangar Optician Pvt. ltd
Nashik
09.2014 - 06.2021
- Planned operations to meet established schedules, factoring in order demands and business forecasts.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Brought in exceptional candidates to boost team productivity and operational efficiency.
- Dedicated to expanding client bases by building lasting relationships.
- Improved process efficiency by implementing new cart retrieval process and correcting poor work habits.
- Conducted training sessions to educate employees on best practices and procedures to increase profitability.
- Collaborated with technical and administrative teams to develop and implement successful corrective plans.
- Increased profits through effective sales training, troubleshooting P&L areas and training new managers on web-based collecting system and key sales tactics.
- Drove revenues and team morale by developing and deploying sales contests.
- Directed workforce planning, customer retention and customer service management for multiple locations.
- Formulated tactics and strategies to target new potential customers within prioritized markets.
- Directed work of efficient administrative team maintaining accurate sales, inventory and order documentation.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
Store Manager
Reliance Vision express
Ahmedabad
06.2011 - 08.2014
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
- Minimized on-site cash with frequent deposits and high accuracy in predicting operations.
- Devised processes to boost long-term business success and increase profit levels.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Approved regular payroll submissions for employees.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Managed inventory control, cash control and store opening and closing procedures.
- Protected store from loss or theft by setting and enforcing clear security policies.
- Completed point of sale opening and closing procedures.
- Rotated stock to achieve optimum appeal and minimize shrinkage.
- Analyzed and interpreted store trends to facilitate planning.
Store Sales Manager
Zeiss Indian Pvt Ltd
Rajkot
02.2010 - 08.2011
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Submitted reports to senior management to aid in business decision-making and planning.
- Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback and rewarding superior performance.
- Kept orderly and accurate accounting records by monitoring sales documentation.
- Analyzed data and profit and loss statements to compose store budget.
- Maintained company's visual merchandise standards through general housekeeping and planograms.
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Managed day-to-day staffing and handled scheduling for all store employees.
- Exceeded targets by building, directing and motivating high-performing sales team.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Facilitated high volumes of cash, credit and gift card transactions, verifying cash drawer balance at end of each shift.
- Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
- Delivered in-depth information on product features so customers could make educated decisions before purchase.
- Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives.
Education
MBA -
Xavier Institute of Business Management
MumbaiBachelor of Science -
Indian Institute of Paramedical Science
Nashik02-2011
Skills
- Ul>
- Business development and planning
- P>Consulting
- P>Goals and performance
- P>Staff Management
- P>Operations
- P>Business Development
- Sales management
- Revenue growth
- Market analysis
- Team motivation
- Employee training
- Operational efficiency
Languages
- Hindi
- English
- Marathi
- Gujrati
Languages
Excellent,5,Excellent,5,Excellent,5,Excellent,5
Personal Information
Title: Regional Manager
Timeline
Sr. Zonal
Enrich Hair & Skin solution Pvt Ltd
08.2024 - Current
Regional Manager
Eyegear India Optics Pvt. Ltd
07.2021 - 07.2024
Area Manager (Rest of Maharashtra & Goa)
Gangar Optician Pvt. ltd
09.2014 - 06.2021
Store Manager
Reliance Vision express
06.2011 - 08.2014
Store Sales Manager
Zeiss Indian Pvt Ltd
02.2010 - 08.2011
MBA -
Xavier Institute of Business Management
Bachelor of Science -
Indian Institute of Paramedical Science
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