Rajesh Hapse
Chhatrapati Sambhajinagar
Summary
Dynamic Software Support Engineer with extensive experience at Bahwan Cybertek and S2 Infotech International Ltd. Proficient in Windows and Linux systems, adept at troubleshooting and delivering exceptional technical support. Recognized for enhancing operational efficiency and fostering strong client relationships through effective communication and problem-solving skills.
Overview
11
11
years of professional experience
Work History
Software Support Engineer
Bahwan Cybertek
Chh Sambhajinagar
01.2026 - 07.2026
Software Support Engineer
S2 Infotech International Ltd
Chh Sambhajinagar
09.2018 - 12.2025
- Managed and monitored District Aaple Sarkar Grievance Portal and PG portal to ensure timely resolution of citizen grievances.
- Technical Support for District Aadhar Cell.(Citizens Aadhar Grievance, MBU Camps, Aadhar Inspection & Monitoring, DLAMC)
- Technical Support to District RTS.
- Technical support to MAHAPAR.
- Technical support to Online RTI.
- Prepared Aadhar, RTS, and Aaple Sarkar Grievance reports for District Administrations to facilitate informed decision-making.
- Administrative support to Aaple Sarkar Seva Kendra.
- All E-office related work. (Govt mail ID creation, Eoffice employee mapping, DSC registration)
- Support for the other Government initiative like PM Awards, Hon CM 100 days, 150 days program, Mahsul Din. Seva Saptah etc.
- Assisted in election preparations by providing logistical support and coordinating resources.
- E-Governance training.
- Performed various supportive tasks for the District Administration.
Operations Executive
Core Integra Consultancy Pvt Ltd.
08.2015 - 09.2018
- Managed site-specific IT operations, monitored IT helpdesk performance, and oversaw infrastructure management to ensure seamless IT service delivery.
- Facilitated support interactions across all levels of IT organization, enhancing communication and collaboration.
- Oversaw asset inventory management processes, ensuring accurate tracking and accountability of IT assets.
- Trained and led the city team on the TCS project.
- (On TCS Project)
Education
Bachelor of Engineering - Computer Science
Shreeyash college of Engineering
Chhatrapati Sambhajinagar01-2015
Diploma - Computer Science
01-2011
S.S.C -
01-2008
Skills
- Artificial Intelligence
- Data analysist
- MIS Dashboard expert
- Project coordination
- E-governance implementation
- IT service delivery
- Technical support and troubleshooting
- Networking fundamentals and hardware
- Network management
- Windows operating systems and office suite
- Presentation software and Java development
Languages
- English
- Marathi
- Hindi
Personal Information
Date of Birth: 08/07/92
Disclaimer
Sincerely I hereby declare that the information furnished above is true & correct to the best of my knowledge and belief.
Timeline
Software Support Engineer
Bahwan Cybertek
01.2026 - 07.2026
Software Support Engineer
S2 Infotech International Ltd
09.2018 - 12.2025
Operations Executive
Core Integra Consultancy Pvt Ltd.
08.2015 - 09.2018
Bachelor of Engineering - Computer Science
Shreeyash college of Engineering