Rajesh Kumar Bakthavachalam

• Good work Experience on Telecommunication industry.
• Experience in using Service Now , Incident management, Problem management, Change management & Release management.
• Good experience in Change Management in Service Now and CMT tool for creating scripts to deploy into application.
• Good experience in handling incidents via incident management in service now.
• Experience in testing the applications in DS, remediation, and migration.
• Coordinating with third party team like, DBA (T-Systems), Network (AT&T), Server teams (AT&T), Plant Information (PI), and SSIS Team, BizTalk and Wintel Team and other application concerned teams.
• Having Experience as a Linux System Administrator and Amazon web services (AWS)
• Comprehensive knowledge of UNIX operating systems like Red Hat Linux
• Understanding Cloud Computing Services – Iaas, SaaS, PaaS
• Hands on experience on AWS components like EC2, EBS, ELB, S3, VPC, Cloud watch, Auto scaling, IAM.
• Creating EC2 instances, taking image backup, volume backup
• Advice suitable EBS volumes depending on Application / Database for cost effective
• Strong conceptual understanding of the remaining technologies: RHEL, LVM, Virtualization (VMware, Hypervisor etc.). Good hands with NFS, FTP, YUM will be highly desired.
• Users, File Permissions, ACL, Services & Process administration.
• Packages via RPM and YUM, Patch Installations.
• Networking, ssh.
• Virtual machine capacity Management including VM vMotion, storage vMotion, HA, VMware cluster, template.

• Worked on implementation of CloudFormation templates involving VPCs, EC2 instances (and EBS), RDS databases, Load balancers, Auto-scaling groups, CloudWatch Alarms, Route 53, SNS notifications.
• Worked on IOT related resources like AWS IOT, Analytics, Lambda, Cognito, SNS, SES, RDS (Postgres), API Gateway,
• Also, complete management of individual resources and end to end Application deployment.
• Strong experience in AWS, creating, importing and launching AWS services in the defined VPC to design cost effective, fault tolerant and highly available systems.

OPTUS-Fault Management Engineer.

Working in NMC,Responsible for the network performance & Alarm troubleshooting .

Roles & Responsibilities in OPTUS( Worked in On shore for Transition):

• Responsible for troubleshooting fault in NodeB, LTE.
• Investigating faults & Checking the root cause.
• Depends on the fault converting the severity of the Ticket/Incident.
• Dispatching & investigating the fault with the various domains in NMC.
• Providing support to the field technicians.
• Checking the network performance with Grafana.
• Restoring the O&M connectivity with Field tech support.
• Licence upgrade & downgrade from NMC.
• Checking the Cell availability report & analyzing the impact of the Network.
• Supporting in Bridge calls during the interruption in the network.
• Sharing the Configuration file to Field Tech & supporting him remotely to restore O&M connectivity at site.
• Alarms Troubleshooting.
• Good experience in Incident management(SLA, CSL maintaining)..
• KPI analysis & trouble shooting.
• Special support to RTWP, VSWR related faults.
• 5G Monitoring & Troubleshooting for Nokia BTS & Ericsson BTS.

Roles & Responsibilities in JIO Project:

Remote Integration & commissioning of SAMSUNG eNB.

• New sites Creation of ENB,XNB,IBS,OSC.
• RRH Swap & Adding extra carrier to the network.
• Band expansion (1800 5MH )& growing new band(2300 20 + 10MHZ).
• CDU to RDU conversion.
• Performance monitoring & Co-ordinating with circle team & responsible for Integeration.
• Assigning task to team members.
• Alarms Troubleshooting.

Roles & Responsibilities in VHA RIC Project

• Remote configuration and migration of 2G , 3G and LTE ,Migrating from E1 to IP, IP to FE with Field team by all kind of cascading solution for 2G, 3G and LTE by using CME.
• Responsible for providing support to Field Engineer through OSS applications through CITRIX Program Neighborhood used for Project.
• Good knowledge in Project Management and Alarms Handling.
• LTE PSK to PKI conversion.
• Creating Change Request for Configuration Management works using ITSM tools.
• NodeB and eNodeB alarm clearance after migration activity.
• Parameter changes in NodeB and RNC as per customer request.
• Providing Technical Support to the Field Engineers for troubleshooting activities at site
  responsible for activity like Traffic Shifting & Quality alarms rectification.
• Responsible for L850 site Creation.
• Managing the sites through MML i.e. uploading software, Download Backup files.
• Managing plans: New plans, checking, comparing and activating the sites, etc.
• DAP (Dynamic Abis Pool) Creation in Ultra BTS for Nokia equipment.

Roles & Responsibilities in VHA TIC Project

• Expertise in configuring and integrating Huawei ATN 910i, 950B.
• Protocols applied & familiar in our networks are MPLS, ISIS, BGP, and OSPF.
• E2E testing, FE to GE migration and LL migration
• VLAN mapping in SIAE, MLTN and Huawei RTN microwave nodes.
• Basic fault management of Huawei Router ATN 910i, 950B.
• Handling the ISIS networks with Huawei routers (CX ATN series).
• Migrating the Abis interface from layer 2 to layer 3.
• Verifying transmission planning team design when integrate the new node.
• Transmission testing for new technology activation.
• IP duplication verification and rectifying the IP Clash.
• ATN backhaul migration (own transmission to leased line).
• Testing new interface or link capacity (bandwidth) by using tester “JDSU”.