Summary
Overview
Work History
Education
Skills
Timeline
Generic

RAJESHKUMAR K

Tech Architecture Manager
Chennai

Summary

Over 16.5 Years of experience in the Field Of IT 14+ years of experience, as a z/OS Mainframe Systems Programmer with the majority of my career Working at Ford Motor Company. My skills and experiences include: responsible for installation, configuration, and maintenance of operating systems and multiple third-party products in a MultiLpar environment for the System Z hardware HCD, IODF and z/OS software using SMP/E. 4 Years of Experience in Batch Scheduling, MVS Console monitoring & production control, and Skill set includes managing and providing Technical Support to users, Z/OS system administration. Working knowledge in DASD management and maintaining a stable MVS environment. Control hardware and Peripheral devices configured to System.

Overview

17
17
years of professional experience
4
4
years of post-secondary education

Work History

Tech Architecture Manager

Accenture
10.2024 - Current
  • System and Product Management: Administered 140 LPARs (Logical Partitions) in a highly dynamic and large-scale z/OS environment for a US telecom client.
  • ISV Product Management: Managed and supported approximately 150 ISV products, including solutions from Broadcom, IBM, Tibco, IRC, Micro Focus ChangeMan, BMC, NCR Teradata, and Rocket Software.
  • Installation, Customization, and Upgrades: Led installation, customization, and upgrading of various ISV products and z/OS systems, ensuring smooth transitions between versions 2.2 to 2.4.
  • z/OS Maintenance: Implemented z/OS maintenance tasks across systems to enhance performance, reliability, and security.
  • Scheduling Tools Support: Provided support for critical scheduling tools such as ESP, CA7, and JCS Matrix, ensuring optimal functionality and minimizing downtime.
  • Issue Troubleshooting: Actively troubleshoot and resolve day-to-day issues related to ISV products and scheduling tools, maintaining system uptime and operational efficiency.
  • Reporting & Metrics: Captured and reported monthly metrics related to system performance, incident resolution, and product utilization for internal tracking and client reporting.
  • License Management: Applied and managed license keys for various ISV products, ensuring compliance with vendor terms.
  • Service Integration Documentation: Prepared comprehensive service integration documents, detailing the workflow and responsibilities between multiple companies to streamline operations.
  • Vendor Management: Managed third-party vendor agreements and handled contract renewals for ISV products, ensuring continuous service and support.
  • Incident and Change Management: Managed high-priority incidents (P1 and P2) through problem and incident tickets, ensuring timely resolution. Raised and tracked change tickets in ServiceNow for product upgrades, attending CAB (Change Advisory Board) meetings to ensure seamless change implementation.
  • On-Call Support: Provided on-call support to address issues and incidents on a daily basis, ensuring critical systems remained operational.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

zOS System Programmer

Tata Consultancy Services
04.2022 - 09.2024
  • Company Overview: American Electrical Power, chennai
  • Install and maintain IBM z/OS operating system and CA Products
  • Applying of maintenance and patches for vendor products, ordering, receiving and applying monthly maintenance packages from IBM
  • Pre-installing new mainframe products and updates
  • Below listed are some of the Major Installation and CA JCL Check Upgrade of Version 12.0
  • CA Sysview from R15
  • IBM HOD 14.0.4
  • CA WebView
  • IBM Debug tool R15
  • IBM Fault Analyzer
  • IBM File Manager
  • TADZ
  • Making system modifications for enhancement of functions of the zOS operating system and other system software
  • Participate in analyzing, planning and implementation of upgrades to z/OS and installed SW Familiarity with multiple vendor product solutions from IBM, BMC, CA and others
  • Day – to – Day support for problem determination and resolution of system software related to incident and problem tickets raised by customer or other technical teams
  • Supported and Coordinated weekend IPL activity along with operation team
  • Provide SME support and consultancy to operations staff, application and technical teams
  • Experience using following Change, Incident, and Problem Management processes
  • Support and maintain SMP/e zones for mainframe infrastructure product staging
  • Update production LPARs related security policies license keys for all Software Related tasks
  • Create IODF and Configuration Definition HCD hardware configuration to both the channel subsystem and the operating system
  • Knowledge on SYS1.PARMLIB configuration and JES customization Performs troubleshooting and diagnoses of Jes2
  • Implementation and daily maintenance, defining subsystems, JES2, LPA, LNKLST, authorized libraries
  • Developed new documentation, departmental procedures and user support guides
  • Provide 24x7 on-call support
  • Provided Technical support for HW and SW solutions
  • Assisted direction to Team Leaders and resources
  • Possess communication skills to participate in client/team/Business unit meetings as well as providing documentation for client operational meetings
  • Enhance the performance of others through mentoring and guiding
  • Keep abreast of changes in the standards, technologies or methodologies
  • Provide input to the review process
  • Administer, update, weekly project management documents, aligning projects with client and BU activity
  • Manage team's ticket queue and following up on aging tickets
  • Review assignments for accuracy and quality where applicable
  • Facilitate or coordination of software releases/upgrades or large projects
  • Attend/facilitate client/team meetings where applicable
  • Collaboration with other departments
  • Develop, assess, adhere to completion of personnel, departmental, and company goals
  • Participate in and provide timely responses to all internal and external audits
  • Participate in on-boarding of new client
  • American Electrical Power, chennai

ZOS System Programmer

IBM INDIA PVT LTD- (NOW KYNDRYL SOLUTIONS PVT LTD)
01.2020 - 03.2022
  • Implemented Base to Parallel Sysplex Migration Dynamically
  • Implemented System Logrec in Sysplex
  • Implemented SFM to provide automated Sysplex recovery for Signaling failures
  • Implemented CF Structure duplexing
  • Created a work IODF and Build a Production IODF and run various HCD Functions
  • Imported IODF file and performed dynamic IO Configuration
  • Implemented dataset encryption policy, encrypt and decrypt datasets
  • Implementation and daily maintenance, defining subsystems, JES2, LPA, LNKLST, authorized libraries
  • Install and maintain IBM and 3rd party products for IBM clients
  • Participate in analyzing, planning and implementation of upgrades to z/OS and installed SW Familiarity with multiple vendor product solutions from IBM, CA and others
  • Supported and Coordinated weekend IPL activity along with operation team Supported Quarterly DR
  • Support and maintain SMP/e zones for mainframe infrastructure product staging
  • Update production LPARs related security policies license keys for all Software Related tasks
  • Knowledge on SYS1.PARMLIB configuration

ZOS System Programmer

Ford Technology Services INDIA
12.2012 - 01.2020
  • Install and maintain IBM z/OS operating system and CA Products
  • Applying of maintenance and patches for vendor products, ordering, receiving and applying monthly maintenance packages from IBM
  • Pre-installing new mainframe products and updates
  • Installed/Configured a wide variety of system software products, including but not restricted to, RACF, ISMF, OMVS (USS), SMP/E, JES2, HCD, SMF, SDSF, DFSMS
  • Participate in analyzing, planning and implementation of upgrades to z/OS and installed SW Familiarity with multiple vendor product solutions from IBM, BMC, CA and others
  • Day – to – Day support for problem determination and resolution of system software related to incident and problem tickets raised by customer or other technical teams
  • Supported and Coordinated weekend IPL activity along with operation team
  • Provide SME support and consultancy to operations staff, application and technical teams
  • Experience using following Change, Incident, and Problem Management processes
  • Support and maintain SMP/e zones for mainframe infrastructure product staging
  • Update production LPARs related security policies licence keys for all Software Related tasks
  • Create IODF and Configuration Definition HCD hardware configuration to both the channel subsystem and the operating system
  • Knowledge on SYS1.PARMLIB configuration and JES customization Performs troubleshooting and diagnoses of Jes2
  • Implementation and daily maintenance, defining subsystems, JES2, LPA, LNKLST, authorized libraries
  • Created Test LPARs to be used by the systems technical group for installing and testing software
  • Created an LPAR environment for the applications group to test their applications on operating systems prior to going into Production

Mainframe Production Support Executive

FORD Technology Services LTD
12.2011 - 06.2012
  • Batch Scheduling:
  • Scheduling jobs in CA7
  • Making Scheduling changes as per Client's Requirement such as defining a new job, modifying an existing job, calendar updates, adding predecessors and successors to the existing job and adding file dependencies
  • Explanation of Job definitions, Job streams, Calendars, Checking the timings of job running
  • Ad hoc request to Schedule Particular Jobs
  • Review daily abend reports to determine jobs that may require further action for a permanent resolution
  • Holding Jobs from running/ releasing
  • Hold for Jobs to run Posting Internal Requirement for the Jobs
  • Canceling / Force Completing / Re demanding / Restarting the abended Jobs
  • Resolving abends (SB37, SE37, SQLC -911, FTP Failures) etc
  • Processing nonstandard run request based on requirement
  • Make sure the necessary escalations were made within specified SLA

Mainframe Computer Operator

Cognizant Technology Solutions
01.2011 - 12.2011
  • Company Overview: ACE Hardware, MNS Navigator
  • Ensure daily QA batch and transmission targets are achieved in support of service level agreements
  • Ensure all QA batch problems are permanently resolved expeditiously
  • Utilize CA7 to monitor and resolve complex batch issues
  • Monitors the scheduled jobs for abends and fixes the space related abends as first level Support
  • Restart/force complete jobs in abended status
  • Verify job dependencies and confirm that they run in sequence and notify appropriate people in case of issues, inconsistencies & delays
  • Coordinating with all support Groups
  • ACE Hardware, MNS Navigator

Specialization Information Engineer

Mphasis an HP Company
11.2009 - 12.2010
  • Monitor the mainframe systems through Agile, which is the main monitoring tool
  • Performing IPL (Initial Program Load) and Recycling of Mainframe subsystems (CICS, IMS)
  • Complete system clear and Load of System Parameters using HMC
  • Setting up the CICS and IMS regions
  • Monitoring the CICS system transactions
  • Monitoring the batch cycle jobs and performing the necessary actions
  • Problem determination and resolution or escalation to a higher level, when documented or requested
  • Execute system shutdown and startup (e.g
  • CICS, IMS etc)
  • Control hardware devices configured to system
  • Manage and Analyze system alerts and/or threshold exceptions
  • Handling Tape & DASD problems on Mainframe systems
  • Handling Job Execution, abends and restarting when it's required
  • Coordinating with all support Groups

Implementation Engineer

Tele data Marine Solutions Pvt
02.2008 - 07.2009
  • ERP IMPLEMENTATION
  • Installation of SQL 2000 Server, installation of Client setup for users
  • Conducting Training for End users, Preparing Help Documents for the product
  • Supporting Users for their queries as well as taking URS from User's and convey to software team and co-ordinate for Update releases
  • Responsible for UAT at the client end
  • Analyzing the client issues / queries and resolve them
  • Responsibility for Product implementation and Support
  • Over one Year experience in end-to-end onsite software implementation and Support
  • Completed more than 10 implementations all over India, France, Japan, China, London, Singapore, Vietnam and Netherland

Mainframe Trainee

Maples ESM & Arich InfoTech Pvt Ltd
08.2007 - 11.2007
  • Trained in Mainframe Application Programming @ Maples ESM Technologies (Aug'07 to NOV'07)
  • Trained in Mainframe Administration @ Arich InfoTech Pvt Ltd (Aug'09 to Oct'09) received training with no certification

Education

Bachelor of Computer Science Engineering - Computer Science

Syed Ammal Engineering College
08.2003 - 04.2007

Skills

SMPE,JCL,JES,HCD,SMF,CATALOGS

Timeline

Tech Architecture Manager

Accenture
10.2024 - Current

zOS System Programmer

Tata Consultancy Services
04.2022 - 09.2024

ZOS System Programmer

IBM INDIA PVT LTD- (NOW KYNDRYL SOLUTIONS PVT LTD)
01.2020 - 03.2022

ZOS System Programmer

Ford Technology Services INDIA
12.2012 - 01.2020

Mainframe Production Support Executive

FORD Technology Services LTD
12.2011 - 06.2012

Mainframe Computer Operator

Cognizant Technology Solutions
01.2011 - 12.2011

Specialization Information Engineer

Mphasis an HP Company
11.2009 - 12.2010

Implementation Engineer

Tele data Marine Solutions Pvt
02.2008 - 07.2009

Mainframe Trainee

Maples ESM & Arich InfoTech Pvt Ltd
08.2007 - 11.2007

Bachelor of Computer Science Engineering - Computer Science

Syed Ammal Engineering College
08.2003 - 04.2007

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RAJESHKUMAR KTech Architecture Manager