RAJESH KUMAR PAYYUR

About Hailstone Innovations Pvt Ltd: Role Summary: Key Responsibilities: Key Metrics / KRAs:

Hailstone Innovations is a leading Indian multinational specializing in crushing, screening, washing, and recycling solutions. With over 30 years of experience and a presence in 12+ countries, Hailstone serves a global clientele with customized, high-performance equipment and turnkey EPC solutions. Hailstone is committed to engineering excellence, customer-centric innovation, and sustainable growth.

Being the Head – Business Development Leading growth agenda across domestic and international markets. In this role I am responsible for identifying new business opportunities, building customer relationships, qualifying leads, and driving revenue through consultative and solution-based selling.

• Develop and execute a comprehensive business development strategy aligned with company growth goals.
• Lead and mentor the BDR (Business Development Representative) team to drive qualified leads, customer engagement, and conversions.
• Identify and develop new market segments, customer clusters, and geographies across India and abroad.
• Collaborate with product, sales, and marketing teams to translate customer needs into solutions and actionable business plans.
• Build strong relationships with strategic partners, channel associates, and industry influencers.
• Monitor market trends, competitor activity, and project pipelines to provide market intelligence and strategic insights.
• Drive Stage I meetings, lead generation campaigns, and high-value prospect conversion.
• Oversee the development of proposals, techno-commercial offers, and project documentation.
• Ensure CRM compliance, reporting, and data-driven decision making.
• Represent the company at trade shows, industry events, and client presentations.
• Number of qualified leads and meetings arranged
• Conversion of leads to committed orders
• Revenue contribution from new accounts and geographies
• Team performance and productivity metrics (BDRs, SDRs)
• Customer engagement and retention effectiveness

• Led business growth in MICRO LAP & Two-Wheeler Verticals, aligning with organizational objectives
• Formulated strategies for maximizing profitability and revenue generation
• Identified and executed plans to reach unexplored market segments
• Improved business process flows and productivity through strategic initiatives
• Restructured departments for increased efficiency and optimized resource allocation
• Strengthened relationships with key stakeholders to foster trust and collaboration
• Led digital transformation of lending and collection operations
• Achievements:
• Achieved a 20% increase in revenue within the first year
• Successfully reduced operational costs by 15% through process optimization
• Enhanced customer satisfaction scores by 25% through improved service delivery

• Improved Net Interest Margin (NIM) through product mix and cross-selling
• Drove a culture focused on operational efficiency and metrics-driven ROI
• Led cross-functional teams for successful project completion, enhancing client satisfaction
• Achievements:
• Increased market share by 10% in a highly competitive environment
• Implemented a new leasing product that became the highest penetration rate in the country
• Boosted team performance, resulting in a 30% increase in sales

• Expanded business footprint across various product lines
• Managed portfolio performance, credit appraisal, and collection efficiency
• Improved NIMs, ROA, and RONW through strategic initiatives
• Controlled GNPA and achieved targets under challenging conditions
• Represented the organization in industry committees and trade tie-ups
• Achievements:
• Successfully managed a portfolio of INR 2000 crore with consistent growth
• Reduced GNPA from 10.5% to 5.2% through effective collection strategies
• Achieved the second-highest gross premium in PAN India for credit life insurance

• Conducted financial due diligence and developed strategic plans for financial operations
• Analysed business processes to identify cost savings and operational efficiencies
• Prepared financial reports and projections for management reviews
• Achievements:
• Expanded market share by exceeding customer expectations through five-star service
• Improved operational efficiency, resulting in significant cost savings
• Developed and implemented strategic plans that led to increased profitability