Rajesh Kumar Roy
Logistics Exucative
16 Dakshin Dari Road Kolkata
Summary
Dynamic professional with a proven track record at Ekart Pvt Ltd, excelling in data entry and team collaboration. Recognized for enhancing operational efficiency and fostering a positive work environment. Adept at maintaining data confidentiality while driving customer satisfaction through effective communication and proactive problem-solving.
Pragmatic Assistant fulfills various tasks with enthusiasm. Detailed team player excels in fast-paced environments with little oversight and challenging goals. Offers top technical abilities and relationship-building skills.
Overview
15
15
years of professional experience
Work History
Hub Assistant
Ekart Pvt Ltd
09.2025 - 10.2025
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
Branch Supervisor
Nile Agro Pvt Ltd ( Uganda)
01.2015 - 06.2025
- Mentored junior staff members, providing guidance on best practices and professional development opportunities.
- Collaborated with other supervisors to coordinate activities of individual team members and departments.
- Managed daily operations for smooth functioning, ensuring a high level of productivity.
- Delivered product and service quality and inspired team members to reach and maintain department goals and objectives.
- Maintained scheduling for main branch to keep shifts appropriately staffed.
DC Supervisor
Emami Frank Ross Pvt Ltd
10.2013 - 01.2015
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Associate
Gati Kwe Pvt Ltd
06.2010 - 10.2013
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
- Enhanced team productivity by streamlining communication and implementing efficient project management tools.
- Developed and implemented strategies to increase customer satisfaction and engagement.
Education
Associate of Arts -
Lalit Narayan Mithila University
Darbhanga Skills
Data entry
File management
Office administration
Team collaboration
Verbal and written communication
File and record keeping
Document preparation
Workload management
Mail distribution
Data confidentiality
Task prioritization
Timeline
Hub Assistant
Ekart Pvt Ltd
09.2025 - 10.2025
Branch Supervisor
Nile Agro Pvt Ltd ( Uganda)
01.2015 - 06.2025
DC Supervisor
Emami Frank Ross Pvt Ltd
10.2013 - 01.2015
Associate
Gati Kwe Pvt Ltd
06.2010 - 10.2013
Associate of Arts -
Lalit Narayan Mithila University