Sales Supervisor
FMCG PepsiCo Foods Division
2004.01 - 2006.08
- Boosted sales by implementing effective training programs for new and existing employees.
- Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.
- Monitored daily sales performance and provided feedback to each team member.
- Utilized exemplary negotiation skills to obtain manufacturing service agreements and assure quality standards.
- Trained team members in successful strategies to meet operational and sales targets.
- Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
- Trained and coached sales team members on best practices for customer service and sales techniques.
- Developed and implemented strategies to increase sales and improve customer service.
- Established rapport with potential clients by conducting targeted outreach initiatives such as cold calling or email campaigns.
- Conducted supplier risk evaluations and assisted with regulatory inspections.