Rajesh Kumar Kaki
Hyderabad
Summary
Results-driven Key Account Management professional with 12.5+Year currently managing a ₹30Cr Portfolio, driving adoption of Azure Cloud, VDI, SaaS,Managed Services and network portfolio at olio at & Enterprise accounts. Proven success in building relationships and penetrating new markets, and cultivating CXO-level relationships. Expertise in leveraging analytics (MS Dynamics, Power BI) and Microsoft Excel to optimize sales strategies and a consistent record of exceeding business objectives across Previous roles.
Overview
15
15
years of professional experience
Work History
Manager-Key Accounts
Reliance Jio Infocomm Pvt ltd
12.2022 - 12.2025
- Led cross-functional teams to enhance operational efficiency and drive process improvements.
- Developed and implemented strategic initiatives to optimize resource allocation and project management.
- Mentored junior staff, fostering skill development and promoting a culture of continuous improvement.
- Analyzed performance metrics to identify trends, driving data-informed decision-making across departments.
- Collaborated with stakeholders to establish project timelines, ensuring alignment with organizational goals.
- Streamlined communication processes between teams, enhancing collaboration and reducing project turnaround times.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
IT Sales Manager
People tech Group
12.2021 - 12.2022
- Identied and onboarded potential partners, exemplied by bringing a specialized AWS implementation company into the network to expand cloud service oerings.
- Cultivated relationships with existing partners, ensuring alignment with business goals, including collaborating with a staing services partner to implement a UiPath automation solution that signicantly sped up their candidate application process.
- Focused on expanding market share by acquiring new logos in designated territories for Staing Services, UiPath, and Amazon Web Services. Successfully onboarded a growing manufacturing rm as a signicant new client for Staing Services in a previously underperforming region.
- Leveraged automation (RPA) opportunities to improve eiciency. Collaborated with internal and external stakeholders to streamline a large enterprise client's RFP process, demonstrating an innovative approach.
- Implemented targeted marketing campaigns to enhance brand presence and drive lead generation. A specic online campaign focused on UiPath capabilities resulted in a noticeable increase in inquiries from the target industry.
- Leveraged MS Dynamics and Power BI for advanced business analytics to inform strategic decisions and optimize transaction eiciency. Analysis of partnership data identied the most successful collaborations, leading to a rened and more impactful partnership strategy.
Regional Sales Manager
EDAS
07.2021 - 11.2021
- Successfully brought on new clients by identifying key opportunities within the region and recognized a need for EDAS's solutions within a prominent logistics company eectively, demonstrated the value proposition, leading to their acquisition as a new customer.
- Drove business growth across the region by actively pursuing new market segments and nurturing potential leads by identifying a gap in the manufacturing sector and initiating outreach to relevant organizations, resulting in a pipeline of promising opportunities.
- Expanded market reach through the acquisition of strategic channel partners and system integrators. established a partnership with a leading system integrator specializing in the retail industry, enabling EDAS to access a wider customer base within that sector.
- Engaged with C-level executives and product owners to articulate the strategic value of EDAS's oerings. This included a meeting with the Chief Product Oicer of a major ecommerce platform, where a compelling presentation of the product's benets directly addressed their specic business challenges, laying the groundwork for a potential partnership.
- Owned the complete sales process from initial lead generation through to deal closure by identifying a lead through market research, conducting detailed product demonstrations, negotiating terms, and ultimately securing a contract with a key enterprise client seeking enhanced data analytics capabilities.
Sales Manager
Ameyo (Drishti Soft Solutions)
08.2019 - 06.2021
- Drove new customer acquisition across Commercial, SMB, and Mid-Enterprise segments by tailoring Ameyo's customer engagement solutions to specic needs, securing a key e-commerce business in the SMB segment.
- Collaborated with Product and Pre-Sales to deliver tailored client solutions, crafting a complex omnichannel contact center proposal that successfully won a client in the commercial sector.
- Established clear revenue commitments within partner programs to ensure accountability, leading to increased joint sales eorts with a key channel partner through dened targets.
- Developed and implemented partner enablement initiatives, including a new certication program focused on Ameyo's latest features, signicantly improving partners' sales and support capabilities.
- Engaged with CXOs and Product Owners at partner organizations to strengthen strategic alliances, meeting with a technology partner's CEO to discuss synergies and build a more integrated partnership.
- Recruited, developed, and managed channel partners, providing ongoing support and resources to a newly onboarded partner, enabling them to quickly secure their rst signicant Ameyo deal.
- Utilized Salesforce for meticulous sales tracking and opportunity mapping, enhancing pipeline management and providing leadership with real-time visibility that allowed for proactive decision-making.
Asst General Manager- Sales
Medeaz
05.2018 - 06.2019
- Executed targeted strategies for Enterprise accounts, collaborating closely with Sales Development and Marketing teams to identify a key segment within the healthcare industry and create a joint outreach plan that resulted in a signicant increase in qualied leads.
- Conducted proactive prospecting eorts that successfully identied and cultivated opportunities within mid-sized Enterprise accounts, understanding the specic needs of a regional hospital network to present a compelling value proposition that led to the closure of a signicant new deal.
- Led a team of Business Development Executives focused on acquiring service providers by implementing a mentorship program that paired experienced executives with newer team members, fostering a collaborative and high-achieving environment that exceeded acquisition targets.
- Contributed to the development of innovative product pricing and sales strategies by testing a subscription-based model for a specic Medeaz oering with select clients, which proved more attractive and competitive compared to the previous perpetual license model.
- Engaged with senior-level decision-makers to understand their strategic priorities and co-develop new business strategies, including discussions with a Chief Innovation Oicer at a large healthcare organization that led to the identication of a new market opportunity for Medeaz's telehealth solutions, shaping a new strategic direction.
- Ensured a strong focus on achieving sales objectives by closely monitoring activities such as client meetings and lead generation, directly contributing to the team consistently meeting and exceeding revenue targets for the specied period.
Key Account Manager
Practo Technologies Pvt Ltd
05.2014 - 01.2018
- Collaborated with Sales Management and Enterprise Account Executives to create targeted lists and develop call strategies, resulting in the identication of a key hospital network and the crafting of tailored messaging that secured an initial meeting to explore their needs.
- Conducted thorough research to identify and build relationships with enterprise accounts, successfully establishing contact and rapport with a leading diagnostic chain, paving the way for future partnership discussions and facilitating client account management.
- Initiated high-level discussions with CXOs and senior executives in IT and Finance at target accounts to drive strategic conversations, engaging the CIO of a prominent healthcare provider to understand their long-term technology roadmap and align Practo's solutions.
- Consistently generated a strong pipeline of Qualied Opportunities and facilitated numerous productive Account Executive meetings, contributing signicantly to the overall new business acquisition eorts.
- Utilized Salesforce.com to meticulously manage, track, and report on all sales activities and results, ensuring accurate forecasting and providing valuable insights into the progress of key opportunities, such as a major deal with a pharmaceutical company.
- Identied and analyzed prospect business challenges to uncover relevant new business opportunities, eectively managing and overcoming objections by understanding a clinic's operational ineiciencies and demonstrating how Practo's platform could streamline their workows through eective factoring.
- Provided closed-loop feedback to support continuous improvement of sales processes, sharing insights gained from client interactions that led to a renement in the standard sales presentation to better address common customer pain points.
Business Development Manager
Oxi InfoTech
Chennai
10.2010 - 03.2012
- Mentored a team of 4-5 Business Development Executives, guiding their eorts in engaging potential clients and driving business growth.
- Monitored the sales activities of the Business Development Executive team, reviewing their calls, sales processes, and proposals through the internal CRM system. And enabled the identication of a common challenge in proposal structuring, leading to the implementation of a revised template that improved clarity and client engagement.
- Evaluated the eiciency and quality of the Business Development Executives' work on a regular basis resulting in targeted training that improved the team's overall eectiveness.
- Assessed the performance of individual Business Development Executives and provided regular reports to the sales manager.
- Directly engaged with prospective clients to present Oxi InfoTech's solutions and achieve sales targets. This included a compelling demonstration of the product's capabilities directly addressed their operational needs, leading to a new business acquisition that contributed signicantly to the team's overall target.
- Provided strategic information and insights to enhance the overall sales strategy, facilitating the dissemination of across client insight the organization.
Education
MBA - Marketing & HR
Gitam Institute of Management
01.2014
B. Tech - ECE
Priyadarshini College of Engineering (JNTU Anantapur)
01.2010
Skills
- Strategic Sales & Business Development
- Market Penetration & Expansion
- Team Leadership & Team Management
- Strategic Thinking & Execution
- Sales Enablement & Efficiency Improvement
- Key Account Management
- Communication & Writing
- Knowledge Sharing & Collaboration
Languages
English
Advanced (C1)
Hindi
Advanced (C1)
Telugu
Bilingual or Proficient (C2)
Tamil
Elementary (A2)
Timeline
Manager-Key Accounts
Reliance Jio Infocomm Pvt ltd
12.2022 - 12.2025
IT Sales Manager
People tech Group
12.2021 - 12.2022
Regional Sales Manager
EDAS
07.2021 - 11.2021
Sales Manager
Ameyo (Drishti Soft Solutions)
08.2019 - 06.2021
Asst General Manager- Sales
Medeaz
05.2018 - 06.2019
Key Account Manager
Practo Technologies Pvt Ltd
05.2014 - 01.2018
Business Development Manager
Oxi InfoTech
10.2010 - 03.2012
MBA - Marketing & HR
Gitam Institute of Management
B. Tech - ECE
Priyadarshini College of Engineering (JNTU Anantapur)