RAJESH RAJAN

Work History

Managing Director

Skyfer Logistic Private Limited

Chennai

04.2020 - Current

Spearheaded successful business development initiatives aligned with company's strategy and core competencies.
Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
Led change and transformation across business areas to deliver benefits and align company resources.
Worked closely with organizational leadership and board of directors to guide operational strategy.
Negotiated new annual contracts and service agreements with vendors to achieve prime pricing.
Monitored and coordinated workflows to optimize resources.
Performed statistical analyses to gather data for operational and forecast team needs.
Prepared annual budgets with controls to prevent overages.
Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
Led development of comprehensive business plan to maximize profitability and company performance.
Implemented innovative programs to increase employee loyalty and reduce turnover.
Implemented business strategies, increasing revenue and effectively targeting new markets.
Mitigated business risks by working closely with staff members and assessing performance.
Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Interacted well with customers to build connections and nurture relationships.
Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Trained new employees on proper protocols and customer service standards.
Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
Reduced operational risks while organizing data to forecast performance trends.
Trained and guided team members to maintain high productivity and performance metrics.
Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.

Country Director

Skyfer Logistic USA INC

New Jersey

02.2018 - 12.2020

Worked closely with organizational leadership and board of directors to guide operational strategy.
Managed daily operations while overseeing multiple locations to foster increased productivity.
Monitored office workflow and administrative processes to keep operations running smoothly.
Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
Formed strategic partnerships and connected with potential clients to drive business development.
Assisted with sales and marketing strategies to foster achievement of revenue goals.
Optimized operational processes using analytics tools to address client-specific metrics.
Oversaw supply chain functions to verify inventory levels and budget adherence.
Demonstrated products to show potential customers benefits and advantages and encourage purchases.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
Prepared sales presentations for clients showing success and credibility of products.
Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
Communicated product quality and market comparisons by creating sales presentations.
Compiled and analyzed data to determine approaches to improve sales and performance.

National Head

Flyjac( Hitachi ) Logistics Private Limited

Chennai

04.2013 - 01.2018

Achieved sales goals and service targets by cultivating and securing new customer relationships.
Demonstrated products to show potential customers benefits and advantages and encourage purchases.
Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
Developed compelling presentation decks to gain approval for ideas and communicate results.
Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
Managed revenue models, process flows, operations support and customer engagement strategies.
Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
Managed accounts to retain existing relationships and grow share of business.
Facilitated business by implementing practical networking techniques.
Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.

General Manager

Appolo Fiege Private Limited

Chennai

05.2012 - 04.2013

Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Managed budget implementations, employee evaluations, and contract details.
Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
Introduced new methods, practices, and systems to reduce turnaround time.
Developed and maintained relationships with customers and suppliers through account development.

Regional Head

Dachser India Private Limited

Chennai

09.2002 - 03.2013

Promoted company by giving exciting and dynamic presentations to customers.
Participated in promotional opportunities and onboarding of new accounts.
Reviewed financial reports to identify potential issues, cost saving opportunities and significant departures from budget.
Monitored staff performance by actively engaging in and observing day-to-day activities.
Represented company at various national and global events.
Attended weekly meetings to discuss and optimize strategies.
Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
Successfully managed budgets and allocated resources to maximize productivity and profitability.
Controlled resources and assets for department activities to comply with industry standards and government regulations.
Leveraged data and analytics to make informed decisions and drive business improvements.
Launched quality assurance practices for each phase of development
Defined clear targets and objectives and communicated to other team members.
Established performance goals for employees and provided feedback on methods for reaching those milestones.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Identified and communicated customer needs to supply chain capacity and quality teams.
Established team priorities, maintained schedules and monitored performance.
Streamlined and monitored quality programs to alleviate overdue compliance activities.
Assisted in organizing and overseeing assignments to drive operational excellence.
Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Set aggressive targets for employees to drive company success and strengthen motivation.
Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.

Branch. Incharge

Marine Contianer Services Private Limited

Cocin

06.2000 - 08.2002

Cultivated interpersonal skills by building positive relationships with others.
Self-motivated, with a strong sense of personal responsibility.
Applied effective time management techniques to meet tight deadlines.
Developed strong organizational and communication skills through coursework and volunteer activities.
Proven ability to develop and implement creative solutions to complex problems.
Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Strengthened communication skills through regular interactions with others.
Acted as a team leader in group projects, delegating tasks and providing feedback.
Demonstrated respect, friendliness and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Excellent communication skills, both verbal and written.
Resolved problems, improved operations and provided exceptional service.

Operations Management Specialist

Loyal Freight Shipping Private Limited

Cochin

06.1996 - 05.2000

Leveraged experience through vital management positions guiding business to success.
Drove operational direction, administrative and cost efficiency and coordination of security program initiatives on behalf of clients.
Provided transformational support to clients by planning and implementing security interventions.
Led business initiatives resulting in numerous multi-year contracts.
Streamlined company processes and procedures while enhancing customer satisfaction.
Built strategic relationships with federal, state and local law enforcement agencies.
Monitored internal controls to protect client facilities and assets.
Made decisions with broad and positive impact on security management operations.
Supported business growth through strategic planning and process development.

Summary

Overview

Work History

Managing Director

Country Director

National Head

General Manager

Regional Head

Branch. Incharge

Operations Management Specialist

Education

Bachelor of Science - PHYSICS

MBA - MARKETING & FINANCE

POST GRADUATE IN SUPPLY CHAIN MANAGEMENT - INTERNATIONAL LOGISTICS & SUPPLY CHAIN MANAGEMENT

Master of Science - PSYCHOLOGY

MBA - BUSINESS ANALYTICS

Skills

QUALITY ASSURANCE & TECHNICAL EXPERTISE - MANAGEMENT SYSTEMS

Accomplishments

Interests

Timeline

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