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Associate Principal Engineer

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Empathetic professional with strengths in client relationship management and customer engagement. Drives positive customer experiences through effective communication and collaboration. Utilises chat support skills to resolve inquiries and enhance satisfaction.

Dynamic chat support professional with extensive experience at Intouch CX, excelling in remote chat and email support. Proficient in CRM software, including Zendesk and Salesforce, I deliver exceptional customer service while fostering strong client relationships. My proactive approach and problem-solving skills ensure high satisfaction rates and efficient issue resolution.

Versatile Customer Support and Administrative Professional with 3+ years' experience delivering high-quality service across fintech, property management, resume writing, and social media analysis. Skilled in live chat support, CRM, and virtual assistance with a proven ability to manage high-volume tasks, resolve complex issues, and maintain 95%+ customer satisfaction. Backed by certifications in Customer Relationship & Service.

With a proven track record, I excel in chat support proficiency and effective communication, adeptly managing customer inquiries and enhancing user satisfaction. My expertise spans across various platforms, demonstrating a significant improvement in response times and customer feedback. Skilled in live chat support, I bring both technical prowess and interpersonal skills to the table.

Rajesh Singh

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Chat Associate

Customer Support Specialist

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High School Diploma -

Bachelor of Engineering -

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Chat Associate

Customer Support Specialist

High School Diploma -

Bachelor of Engineering -

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