Rajesh Singh

3 Years. Providing enterprise-grade support to internal customers.

3 Years actively involved in office automation and integration of System into Common AF Network.

5 Years deployed on a confidential system for tri-services, and I had been part of a successful new system induction.

4 Years in managing web and Window server for managing storage backup and access control.

Key area of Operations:

• Oversaw software implementation to streamline communication across departments.
• Collaborated with teams to ensure compliance with military regulations and standards.
• Led training sessions for staff on new information system tools and protocols.
• Coordinated system upgrades to improve operational efficiency and performance.
• Managed user accounts and permissions levels across multiple platforms.
• Diagnosed hardware and software problems and recommended appropriate solutions.
• Ensured compliance with applicable regulations.
• Trained staff on the use of various information systems applications, including troubleshooting techniques.
• Performed regular maintenance tasks such as patching operating systems and updating anti-virus programs.
• Created documentation for all system configurations, changes and updates.
• Deployed best practices for ensuring data integrity, reliability and availability.
• Monitored system performance, identified areas for improvement and implemented solutions to optimize efficiency.
• Collaborated with other IT personnel to ensure proper implementation of all systems upgrades.
• Responded quickly to user requests for assistance with computer-related issues.
• Evaluated existing applications for compatibility with new hardware and software installations.
• Analyzed workflows and established priorities for daily operations.
• Managed backup, user account and helpdesk systems.
• Provided company users with tech support for IT problems and account maintenance.
• Managed storage solutions for critical data and applications across multiple platforms.
• Administered user access controls and permissions for storage systems.
• Optimized storage utilization by implementing efficient organization methods.
• Collaborated with IT teams on system upgrades and migrations.
• Monitored system performance to ensure reliability and availability of storage resources.
• Documented procedures and protocols for storage management practices.
• Provided support for storage-related issues in a timely manner.
• Trained junior staff on best practices in data storage administration.
• Monitored storage system performance to ensure optimal operation.
• Ensured that backup copies of critical files were available at all times in case of an emergency.
• Performed regular maintenance tasks such as patching, firmware upgrades, and troubleshooting.
• Trained staff members on proper use of the storage systems as well as applicable laws and regulations concerning data privacy.
• Installed security software to protect networks.
• Coordinated with vendors and company personnel to facilitate purchases.