Rajeshwari Bhaskar

Global Mobility Support - Tax

• Lead a team of 15-20 members, overseeing various tax operations tasks, while setting clear objectives, managing career development, and conducting annual performance evaluations.
• Manage Global Mobility Services, including GCO, CES, Global Billing, and AI&R, for multiple clients, and coordinate with assignees on tax-related queries across the US, UK, Ireland, and Germany.
• Analyze equity data, calendar reports, and assignment reports, and generate authorization lists in accordance with client contracts.
• Provide tax support for Germany, the US, UK, and Ireland, ensuring the collection of necessary documentation, validating tax payment information, and e-filing returns.
• Oversee the transition and finalization of SLAs, process stabilization, training, productivity, and overall delivery management.
• Responsible for opportunity creation, PACE implementation, and setting up margin and ETC with partners.
• Develop, deploy, and maintain long-term plans for identifying RPA and automation opportunities.
• Conduct onboarding workshops for clients and teams on tools and new feature implementations.

Client Management

• Onboarded new clients and transitioned services from previous providers and third-party vendors.
• Managed client metrics, designed global dashboards with the team, and finalized Quarterly/Annual Reports for client sign-off.
• Shared weekly and monthly dashboards with key stakeholders.
• Led the Annual Review meetings with clients, reviewed contracts, analyzed the scope of services, and identified opportunities to secure additional business for EY.
• Delivered innovative solutions to minimize client time investment, eliminate non-value-added activities, and received high client satisfaction, earning an impressive 8.5/10 rating.

Operations Management

• Provide clear and concise financial analysis, including variance analysis, to senior management on financial performance (actual vs. budget/forecast/prior quarters).
• Drive margin optimization initiatives for my partner, resulting in positive financial impacts for over three years.
• Oversee month-end and quarter-end close activities across all business units.
• Manage the transition and finalization of SLAs, ensuring process stabilization, training, productivity, and effective delivery management.
• Offer RFP support and assist partners in understanding market trends, preparing competitive rate cards to secure new clients.

Achievements

• Led a large-scale virtual innovation event at EY GDS, involving 3,600 professionals, 140 teams, and 5 global locations. Developed the program framework, enabling the team to generate and implement ideas worth $848,000 and save 57,300 manual hours.
• Identified a major issue in the tax questionnaire and proposed edits that significantly impacted EY's profits, resulting in savings of €50,000 per engagement.
• Formed account-centric teams for each engagement, ensuring they understood the full process cycle, which led to a reduction of 4 FTEs for GDS.
• Won an RFP, provided exceptional client support from day one, and achieved an 8.5/10 client satisfaction rating. The margin impact for the partner during the transition was 58%.
• Managed a transition project with a 15-member team, resulting in a profit of $14.2 million for the partner.
• Replaced Excel-based reporting for budget vs. actuals with a Power BI reporting model, enhancing transparency for our onshore practice and streamlining operations.

Projects Worked

Led PASathon, the largest virtual event conducted across five locations with over 3,500 participants. Successfully managed the project, ensuring its success and saving nearly $2 million across service lines.

Achievements

• Achieved FT savings by implementing process improvements, controls, and work simplification in cash management, resulting in a reduction of 1.75 FTEs, further optimized to 1 FTE.
• Led a project to transition all offline payments to an online system, resulting in savings of €1 million.
• Managed a project that significantly reduced cash balances and variances, leading to client savings of €3 million.
• Developed a macro for daily cash flow tracking, improving the accuracy of cash position analysis.

Projects Worked

Led and managed the cash management team project independently, working directly with the end client to provide valuable suggestions that improved business operations and resulted in securing additional business for the company.

Achievements

• Awarded Best Re-Engineering Project Owner for successfully leading the re-engineering project in the Payroll and Cash Towers.
• Led the migration of Oracle 11i to Oracle R12, ensuring smooth transition and system optimization.
• Managed and executed remote migration of various processes, achieving successful implementation across multiple teams and departments

Projects Worked

Led a re-engineering project utilizing various methodologies such as Six Sigma, Lean, and Business Process Reengineering, successfully eliminating 20,000 hours in payroll and cash management processes.

Achievements

• Automated the Stop’s proof for a daily activity, saving up to one hour per day while ensuring 100% accuracy.
• Delivered $1 million in savings for organizations like TCS – Eserve and Steria through initiatives such as the implementation of E-remittance for client payment inquiries.