Summary
Overview
Work History
Education
Skills
Interests
Timeline
BusinessAnalyst

Rajeshwari R

Manager - Data Privacy
Bangalore

Summary

To master in a dynamic and competitive environment by leveraging my skills delivering expected results through dedication and hard work and contributing to the company's growth through continuous learning.

Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.

Managerial professional with proven record of streamlining processes and leading high-performing teams. Known for strong analytical skills and commitment to achieving results. Teams rely on collaborative leadership and adaptability to changing needs.

Overview

12
12
years of professional experience
2013
2013
years of post-secondary education

Work History

Data Privacy Manager (Associate)

JP Morgan
03.2021 - Current
  • Working as a Data Privacy Manager with a proven track record in current team, showcasing exceptional decision-making and teamwork skills. Known for a zeal to learn and adept at staff training, consistently enhances operational efficiency and compliance standards.
  • Managerial professional with proven record of streamlining processes and leading high-performing teams. Known for strong analytical skills and commitment to achieving results.
  • Privacy professional with 5 years of experience specializing in data protection, approaching compliance for regulatory requirements.
  • Incident response and breach management across AWM.
  • Verified Data Protection Impact Assessments (DPIAs)
  • Experienced on governance reports such as GDPR Metrics, Incident Metrics, WEAVE reports, Records of processing Inventory (ROPI/A)
  • Supporting audit internally to ensure accuracy of data incidents and investigations.
  • Policy development and implementation ensuring proper procedures are in place and updating them periodically.
  • Strong analytical, problem-solving, and stakeholder management skills.
  • Collaborated with IT and legal teams to address data security incidents and breaches.
  • Assisted clients in risk assessments and remediation planning for privacy concerns.
  • Worked closely with internal teams (DFAS, Compliance, legal, risk and different IRTM team across AWM) to ensure regulatory compliance across various LOB.
  • Monitored evolving privacy regulations and advised leadership on necessary adjustments.

ATM Monitoring Group

JP Morgan
01.2019 - 12.2019
  • Identifying ATM's that are not functioning and bringing them back to service.
  • Engaging hardware vendors and cash vendors to timely escalate any issues that cause an ATM to be down for more than acceptable timeframe.
  • Liaising with various vendors (Hardware & Supply) to obtain an ETA for servicing the ATM.
  • Work on branch, vendor and other departmental escalations, ensure they are responded within SLA.

Customer Service Representative II

Thermo Fisher Scientific
10.2016 - 03.2019
  • Responsible for managing and providing best service for Asian countries and North America.
  • Responsible for facilitating the flow of shipment confirmation, tracking and reporting back to the sales team.
  • Point of contact for all estimated shipment data, Replace the orders, handle cancellations and general information issues.
  • Effectively using Genesys workspace Tool and JD Edwards Enterprise One Tool for punching the orders.
  • Managing customer orders for pricing and availability, queries, shipping and invoicing.

Officer – After Sales

Weir Minerals (India) Pvt Ltd
03.2015 - 10.2016
  • Mentored junior staff members, helping them develop their skills and advance in their careers.
  • Enhanced communication between team members by organizing regular meetings and fostering open dialogue.
  • Handling internal & external queries, providing offers to Customers based on system database.
  • Answer mails in authorized email queues as directed by work flow manager, Invoice validation, Tender Submission, Preparing Proforma invoice & Indents, Maintenance of MIS, Preparing Weekly and Monthly presentations of Inputs.

Transaction Processor

Xerox an ACS Company
03.2015 - 10.2016
  • High levels of customer satisfaction with timely and accurate transaction processing.
  • Provided exceptional customer service, addressing inquiries related to billing issues professionally and promptly.
  • Maintained up-to-date client information in electronic databases for accurate billing records.
  • Entered patient billing data and verified clean claims for billing purposes.
  • Ensured smooth transitions during system upgrades or software implementations by adapting quickly to changes.
  • Contributed to a positive work environment by actively participating in team meetings and providing constructive feedback for process improvements.

Executive

Smile Electronics Limited
02.2013 - 11.2013
  • Met daily production targets consistently through efficient task execution and effective time management skills.
  • Volunteered for additional assignments during peak work periods to keep tasks on schedule.
  • Participated in continuous improvement initiatives, implementing best practices to enhance overall efficiency.

Education

B.COM -

South East Asian College

PUC - undefined

Amara Jyothi Women’s College

SSLC - undefined

James English School

Skills

Proficient in clear information delivery

Interests

Listening to Music
Singing
Embroidery
Cooking

Timeline

Data Privacy Manager (Associate)

JP Morgan
03.2021 - Current

ATM Monitoring Group

JP Morgan
01.2019 - 12.2019

Customer Service Representative II

Thermo Fisher Scientific
10.2016 - 03.2019

Officer – After Sales

Weir Minerals (India) Pvt Ltd
03.2015 - 10.2016

Transaction Processor

Xerox an ACS Company
03.2015 - 10.2016

Executive

Smile Electronics Limited
02.2013 - 11.2013

PUC - undefined

Amara Jyothi Women’s College

SSLC - undefined

James English School

B.COM -

South East Asian College

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Rajeshwari RManager - Data Privacy